What is ISO 45001? Benefits and required records

ISO 45001: what it is, what it brings to organizations, which records it requires and which requirements depend most on day-to-day organization.

What is ISO 45001? Benefits and required records

What ISO 45001 is

ISO 45001 is the international standard that sets out the requirements for an occupational health and safety management system. Published in 2018, it replaced BS OHSAS 18001 and adopts the same ten-clause structure as the ISO standards on quality and environment, which makes integration into a single management system easier. It is currently under revision: the comment period on the ISO/DIS 45001 draft closed in September 2026 and the new edition is expected in the first half of 2027.

The standard does not impose technical measures: that choice belongs to the organization, within the hierarchy of controls. What it establishes is the method for getting there: identifying hazards and risks, planning the measures, verifying their effectiveness, and improving over time, with the participation of workers and direct responsibility on the part of top management.

Adoption is voluntary, as is certification, which is issued by an accredited body at the end of an audit.

What it brings to organizations

An example comes from Italy, where INAIL, the national workplace injury insurance institute, and Accredia, the national accreditation body, published a study in 2024. Across roughly 26,000 ISO 45001-certified companies, over the period 2017-2021, the injury frequency index is 22.6% lower and the severity ratio 29.2% lower than in an equal number of non-certified companies matched by region, size, insurance tariff class, and year. It is a statistical comparison: it measures a difference between the two groups, without establishing how much of it depends on certification and how much on the characteristics of the companies that choose it.

Certification also has a commercial value. It is a requirement that clients may ask for during supplier qualification, and in companies already certified to ISO 9001 or ISO 14001 it fits into the same audit and review cycle.

Why it matters for safety

ISO 45001 does not add obligations to those set by law, but it provides a method for keeping them under control over time, including when people, activities, or risks change.

Three elements of the standard have a direct effect on prevention.

  • The definition of incident also covers events that could have caused injury or ill health without causing it. Near misses therefore enter the same investigation and action process as injuries.
  • Worker participation is required at specific points, including hazard identification and incident investigation. People working in the field see risks that are not visible from the office.
  • Every corrective action has to be verified for its effectiveness. The cycle closes when it is demonstrated that the problem does not recur.

What it requires: documented information

ISO 45001 uses the term “documented information” for everything the system has to keep in writing, and it uses two different verbs. Information to be maintained describes the system: policy, procedures, risk assessment, objectives. It is updated when the organization changes.

Information to be retained consists of records. They capture a fact on a date, such as training delivered, an inspection, or an incident investigation. Once produced they are not updated, because their value lies in stating what the situation was at that moment.

These are the main points at which the standard requires evidence to be retained.

ClauseWhat has to be retainedExamples of records
6.1.3 Legal and other requirementsThe applicable requirements and their updatingRegister of requirements with revision date
6.2.2 Objectives and planningThe objectives and the plans to achieve themImprovement plan with owners and deadlines
7.2 CompetenceEvidence of people’s competenceCertificates, training records, toolbox talks
7.4 CommunicationEvidence of communications, as appropriateMeeting minutes, communications to workers
8.1 Operational planning and controlWhat is needed to demonstrate that processes are carried out as plannedWork permits, checklists
8.2 EmergenciesThe process and the response plansEmergency plans, evacuation drill reports
9.1 Monitoring and evaluation of complianceThe results of monitoring and evaluationInspection and measurement results, calibration records
9.2 Internal auditImplementation of the program and its resultsAudit reports
9.3 Management reviewThe results of the reviewManagement review minutes
10.2 Incidents, nonconformities, and corrective actionsThe nature of the event, the actions taken and their results, including effectivenessNear miss reports, investigations, action plans, effectiveness checks

To be usable, a record has to be identifiable, for example by date and author, available when needed, and protected against loss of integrity (clauses 7.5.2 and 7.5.3). In practice it has to say when the fact occurred, who is accountable for it, and remain as it was on the day it was signed.

Where day-to-day organization matters

These are the requirements that depend most on day-to-day organization, because they involve several people, develop over long periods, or start from those working in the field.

Near miss reports. A near miss leaves no visible damage and is often mentioned verbally to the supervisor. Without a quick way to record it from the field, the event stays outside the system, and so do the investigation and the actions it would have required.

The clause 10.2 cycle. After the report, the standard calls for a timely reaction, an investigation with the participation of workers, a review of the risk assessment, corrective actions following the hierarchy of controls, and verification of their effectiveness. These steps are assigned to different people and can be months apart. The difficulty lies in maintaining the link between the initial event and the final verification.

Legal requirements. Applicable requirements change and the evaluation of compliance has to be repeated over time (clauses 6.1.3 and 9.1.2). The register needs updating, and every evaluation has to stay recorded with its date.

The integrity of records. With spreadsheets and shared folders, anyone with access can modify a file. Even where version history exists, reconstructing what a report said on the date it was signed takes time.

An operational view

When ISO 45001 forms are integrated into the safety management software, they are filled in within the same environment where people, equipment, deadlines, and events are managed. There is no need to build them from scratch or to keep them in a separate archive.

4HSE is integrating the ISO 45001 forms. Whoever manages safety will be able to link the relevant form to each event that requires one: a near miss report, an incident investigation, a nonconformity with its corrective action, an effectiveness check.

The forms will be provided ready to use, with an indication of the clause they refer to, and each organization will be able to adapt them to its own structure. Once completed and saved, the form becomes a dated document that is no longer modified. Subsequent developments are recorded in a new form linked to the first, so that the path from the event to the final verification remains traceable.

Sources and further reading

Standards and studies

  • ISO 45001:2018, in particular 3.35, 5.4, 6.1.3, 6.2.2, 7.5, 8.1.2, 9.1, 10.2
  • ISO/DIS 45001, ISO page on the revision
  • INAIL-Accredia, The effectiveness of accredited certifications for occupational health and safety management systems (2024)

Further reading on 4HSE

Frequently asked questions

What is the difference between a document and a record in ISO 45001?
The standard no longer uses these terms and refers to information to be maintained and information to be retained. The former describes how the system is meant to work and is updated over time, such as a procedure or a risk assessment. The latter consists of records: they attest that something happened on a given date and, once issued, they are not updated, because their value lies in capturing that moment.
Do near misses have to be recorded?
Yes. The definition of incident (3.35) also covers events that could have caused injury or ill health without actually causing it, and note 1 calls them near misses. They therefore fall under clause 10.2 together with injuries and nonconformities.
Will the revision of ISO 45001 change these requirements?
The comment period on the ISO/DIS 45001 draft closed in September 2026 and the new edition is expected in the first half of 2027. The final text is not yet available; the logic of documented information is common to all management system standards and it is reasonable to expect it to remain.
Is certification needed in order to use ISO 45001?
No. An organization can set up its management system according to the standard without certifying it. The records are still needed, because they are what makes it possible to verify whether the system works.
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