The full site of 4HSE
# Certifications: guaranteed quality and safety
> Our company ensures compliance with quality and safety standards, guaranteeing data protection and business continuity for large corporate entities.
4HSE adopts an Integrated Management System compliant with international standards ISO 9001, ISO/IEC 27001, 20017, and 20018, ensuring high-quality services, data protection, and maximum operational reliability. Our platform is also aligned with the requirements of the NIS2 directive, guaranteeing digital resilience and the security of critical infrastructure.
* 
### ISO/IEC 27001:2022
The ISO 27001 certification attests to our compliance with international standards for information security management.
[Go to certification](/pdf/iso-27001.pdf)
* 
### ISO 9001:2015
The ISO 9001 certification attests to the quality of our business processes and our commitment to customer satisfaction.
[Go to certification](/pdf/iso-9001.pdf)
* 
### ACN
The ACN certification attests to our compliance with the security and data protection standards established by the National Cybersecurity Agency.
[Go to certification](https://www.acn.gov.it/portale/w/sa-5466)
* 
### AGID
The AGID certification guarantees compliance with the highest standards for digital public services.
[Go to certification](https://www.acn.gov.it/portale/w/sa-5466)
* 
### CSA STAR LEVEL 1
The CSA STAR LEVEL 1 certification demonstrates our commitment to data security and protection in the cloud. This certification attests that we have implemented best practices for security and compliance.
[Go to certification](https://cloudsecurityalliance.org/star/registry/4hse-srl/services/4hse)
---
# Groups and Multinationals
> 4HSE supports complex organizations with internal HSE managers, offering scalable tools for centralized governance of HSE activities, multi-site coordination, and full regulatory compliance.
Companies
4HSE supports complex organizations with internal HSE managers, offering scalable tools for centralized governance of HSE activities, multi-site coordination, and full regulatory compliance.
For companies with multiple locations
## Centralized management for multi-site and international organizations
4HSE enables integrated coordination of **HSE projects** for companies with multiple operational sites, even distributed across multiple countries. The platform ensures a unified view and complete control of all activities related to health and safety through a **single and centralized interface**.

Web based
## Real-time collaboration
Not only share projects with colleagues from other locations but also work with them in **real time**, directly from your browser window.\
4HSE is a **cloud-based web software** usable from desktop and mobile devices without requiring any installation.

Software as a Service
## Updates included, zero maintenance
4HSE is a **SaaS (Software as a Service)** solution: it does not require installations, dedicated infrastructures, or maintenance interventions.\
All **updates** – including new features and improvements – are included in the active plan and are automatically distributed, always ensuring the latest version of the software.

Management and monitoring
## International operations, without language barriers
4HSE is available in **Italian, English, French, and Spanish**.\
On request, additional languages can be activated to ensure full accessibility for users in multinational or distributed contexts.\
Multilingual management facilitates the adoption of the platform by diverse teams and improves internal communication.

For HSE professionals
## The HSE software for multinationals and groups
A complete platform designed to meet the needs of health and safety management in complex and distributed contexts.
* Unlimited users
Activate unlimited accounts for internal and external collaborators. No additional costs for involving new users.
* Differentiated access
Advanced permission management, differentiated access by role and location, secure sharing of data and activities in real-time.
* Complete package
All the necessary features for 360° HSE management: training, PPE, DVR, audits, health surveillance, maintenance, documentation, schedules, and more.
* Unlimited document archive
Unlimited cloud space for structured storage of documents, certifications, and project files.
Included services
## Services included in the subscription
Not only the features of the HSE platform, but also a universe of services available to our customers.
* Docs
Documentation and tutorials for users and developers
* API
Standard REST API to integrate 4HSE with third-party software
* Support
Free technical support for bug fixing and security patches
* Training
Periodic training for users with webinars and dedicated events
* Updates
Automatic and free updates for new features and improvements

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Thank you for your message!
> The HSE software for companies and consultants: manage workplace safety, deadlines, PPE, training and documents in a single digital platform
We have received your request and will get back to you as soon as possible.
## Popular pages
[← Back to Home](/)
---
# Contact Us - Request Technical or Commercial Information
> Discover how our product can meet your needs. Fill out the form to receive technical or commercial assistance. We will get back to you as soon as possible!
Discover how our product can meet your needs. Fill out the form to receive technical or commercial assistance. We will get back to you as soon as possible!
* Address
Viale del Lavoro, 33\
San Martino Buon Albergo (VR) Italy
* Telephone
[(+39)0454770221](tel:\(+39\)0454770221)
* Email

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Request Received!
> The HSE software for companies and consultants: manage workplace safety, deadlines, PPE, training and documents in a single digital platform
We have received your demo request and will contact you as soon as possible to schedule a call.
## Popular pages
[← Back to Home](/)
---
# Request a free demo of the 4HSE software
> Schedule a free demo of the 4HSE software with one of our experts and discover all the features to improve workplace safety management.

Schedule a free demo of the 4HSE software with one of our experts and discover all the features to improve workplace safety management.
### Start off on the right foot
Learn how to get started with 4HSE with a complete overview of its main features.
### All the answers you're looking for
Our sales team is available to answer your questions.
### 30 minutes might be enough
We usually let the customer decide how much time to dedicate; in most cases, our demos last 30 minutes.
---
# FAQ - Frequently Asked Questions
> Find answers to the most frequently asked questions about 4HSE, the cloud software for managing workplace safety. Discover features, plans, and support.
FAQ
Find answers to the most frequently asked questions about 4HSE, the cloud software for managing workplace safety. Discover features, plans, and support.

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Integrated HSE Features: Workplace Safety and Centralized Management
> Cloud solution for workplace safety: manage profiles, deadlines, notifications, documents, and risk assessment in a single platform for large companies.
Cloud solution for workplace safety: manage profiles, deadlines, notifications, documents, and risk assessment in a single platform for large companies.
* Registry of Profiles
Centrally manage profiles of people, equipment, locations, and suppliers, with all the data useful for safety and organization.
[Learn more →](/processes/resource-allocation/)
* Scheduler and Planner
Keep track of all scheduled activities: medical check-ups, training courses, maintenance, PPE assignments, and more. No deadlines missed.
[Learn more →](/processes/scheduler/)
* Notifications
Customizable automatic notification system to remind users and managers of deadlines, assignments, or critical events.
[Learn more →](/processes/notifications/)
* Work Phases
Organize work into phases, assign tasks, and define homogeneous groups. A flexible structure to model business processes with a focus on safety.
[Learn more →](/processes/deadline/)
* Risk Assessment
Create, update, and manage the Risk Assessment Document (RAD) in a guided way, integrating hazards, measures, and treatment plans.
[Learn more →](/processes/risk-assessment/)
* Preventive Actions
Manage PPE, training, maintenance, procedures, and health surveillance in one section. Keep all preventive measures under control.
[Learn more →](/processes/preventive-actions/)
* Documents
Securely and efficiently archive and print documents. Advanced management of versions, categories, and attachments.
[Learn more →](/processes/information-documentation/)
* Event Registry
Track events and relevant situations such as accidents, near misses, audits, or reports. An essential tool for analysis and improvement.
[Learn more →](/processes/events-registry/)
* Multi-company & Permissions
Advanced management of multiple companies, locations, and users. Granular control of permissions and visibility for secure and distributed governance.
* Mobile App
Access and update key information directly from your smartphone. Operate even on the go. \*(In progress)\*
[Learn more →](/processes/app-mobile/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Documents: storage and automated printing
> Centralized management of company documentation for workplace safety. Organized storage, regulatory compliance, and automatic generation of updated documents.
Centralized management of company documentation for workplace safety. Organized storage, regulatory compliance, and automatic generation of updated documents.

* Organized storage
Organize and store company documents in an orderly manner.
* Always up-to-date versions
Always have access to the latest version of each document.
* Automatic generation
Automatically generate documents from updated data.
* Guaranteed compliance
Ensure document compliance during audits or inspections.
## Key features
Comprehensive document system with automated printing.
* Document file system
Caricamento, categorizzazione, tag e permessi sui documenti archiviati. Visualizzazione per azienda, sede, categoria, tipo.
[Scopri di più →](/it/features/micro/filesystem/)
* Stampa documenti
Generazione automatica di DVR, attestati, registri, verbali e schede, con layout personalizzato.
[Scopri di più →](/it/features/micro/reports/)
## Integrazione con altri moduli
* Valutazione dei Rischi:
per la generazione del DVR.
* Formazione:
per la produzione di attestati e registri.
* Sorveglianza sanitaria:
per la gestione della documentazione medica.
* Manutenzioni:
per archiviare verbali e report tecnici.
* Procedure:
per tracciare versioni e revisioni.

## Benefici per l'azienda
* Accesso rapido:
accesso immediato ai documenti rilevanti.
* Riduzione del rischio:
meno rischio di perdita o obsolescenza documentale.
* Automatismi integrati:
stampa e archiviazione automatica dei documenti.
* Supporto in fase di verifica:
documentazione pronta in caso di controlli o audit.

---
# Event Registry: traceability and analysis for corporate safety
> Document, analyze, and connect relevant events such as accidents, audits, and non-conformities. Support workplace safety and continuous improvement in the company.
Document, analyze, and connect relevant events such as accidents, audits, and non-conformities. Support workplace safety and continuous improvement in the company.

* Event Documentation
Document events and issues impacting safety.
* Traceability and Accountability
Provide traceability and accountability for what happens.
* Cause and Context Analysis
Analyze causes and contexts to prevent event recurrence.
* Support for Audits and Improvement
Support internal and external audits and improvement activities.
## Key Features
Comprehensive registration of reports, audits, accidents, and NCs.
* Reports
Structured collection of reports from workers, safety officers, auditors, or other stakeholders.
[Learn more →](/features/micro/reporting/)
* Audits
Planning and recording of internal or external audits, with outcomes, findings, and follow-ups.
[Learn more →](/features/micro/audit/)
* Accidents
Input data related to accidents, with analysis, attachments, responsibilities, and reporting.
[Learn more →](/features/micro/injuries/)
* Non-Conformities
Management of identified NCs and subsequent corrective actions.
[Learn more →](/features/micro/non-conformities/)
## Integration with Other Modules
* Risk Assessment:
update or confirm the analysis following events.
* Notifications:
inform responsible parties in real-time.
* Preventive Actions:
initiate corrective actions or improvement plans.
* Resource Sheets:
contextualize events on people, tasks, or equipment.

## Benefits for the Company
* Complete Traceability:
all relevant events are documented and accessible.
* Awareness and Transparency:
greater internal clarity and widespread accountability.
* Data for Continuous Improvement:
support decision-making based on objective data.
* Tool for ISO 45001:
essential for certifiable safety management systems.

---
# Employee Records: Security and Efficient Management
> Organize and centralize company records to ensure consistent, up-to-date, and accessible data. Reduce errors and duplications while improving workplace safety management.
Organize and centralize company records to ensure consistent, up-to-date, and accessible data. Reduce errors and duplications while improving workplace safety management.

* Single Data Source
Maintain a consistent, unique, and structured data source.
* Easy Connections
Easily link every resource to activities, obligations, and responsibilities.
* Complete Control
Gain complete control over who does what, where, and with which resources.
* Quick Documentation
Prepare documentation quickly and accurately.
## Key Features
Comprehensive and centralized management of company resources for greater efficiency and control.
* Human Resources
Complete records for employees, consultants, and other individuals. Includes history, current status, locations, roles, work phases, homogeneous groups, and assignments.
[Learn more →](/features/micro/hr/)
* Material Resources
Manage equipment, plants, machinery, and vehicles with technical data, documentation, and maintenance plans.
[Learn more →](/features/micro/material-resources/)
## Integration with Other Modules
* Human Resources:
linked to training, health surveillance, PPE assignment, and risk assessment.
* Material Resources:
feeds into maintenance schedules, periodic checks, documents, and risk sheets.

## Benefits for the Company
* A Single Source of Truth:
centralize information in a single, consistent, and always accessible database.
* Up-to-Date Data:
keep records consistent and synchronized.
* Ease of Traceability:
simplify traceability and reporting.
* Greater Control:
gain a clear view of people, resources, and activities, with well-defined responsibilities.

---
# HSE Audit: workplace safety and continuous improvement
> 4HSE allows you to plan, conduct, and document internal and external audits. Monitor the HSE management system, ensure regulatory compliance, and promote the continuous improvement of your organization.
4HSE allows you to plan, conduct, and document internal and external audits. Monitor the HSE management system, ensure regulatory compliance, and promote the continuous improvement of your organization.

## What you can do
* Audit planning
Plan audits by location, department, or topic.
* Findings recording
Record findings, observations, and compliance.
* Attached documentation
Attach documents, reports, and follow-ups.
* Link to actions
Link audits to registers and corrective actions.
## Links to other features
* Event Registry:
audits are recorded in the event system.
[Discover more →](/processes/events-registry/)
* Document printing:
audits can generate reports and official documents.
[Discover more →](/processes/information-documentation/)
* Corrective actions:
audits can trigger targeted corrective actions.
[Discover more →](/processes/preventive-actions/)

## Benefits for the company
* Continuous monitoring:
continuously monitor processes to maintain a high level of compliance.
* Support for certifications:
ready evidence for certifications (e.g., ISO 45001).
* Organizational transparency:
promote a company culture focused on accountability, with always-accessible data.
* Structured improvement:
identify critical issues and activate corrective actions for constant and conscious growth.

---
# Corporate Procedures: Document Management and Safety
> Storage, revision, and accessibility of corporate procedures for safety and quality. Links to risks, work phases, and departments with guaranteed traceability.
Storage, revision, and accessibility of corporate procedures for safety and quality. Links to risks, work phases, and departments with guaranteed traceability.

## What You Can Do
* Procedure Storage
Store corporate procedures in PDF or text format.
* Revision Management
Manage revisions and versions with temporal validity.
* Functional Links
Link each procedure to risks, phases, roles, or locations.
* Quick Consultation
Quickly consult and print updated documents.
## Links to Other Functions
* Risk Assessment:
link procedures to the identified risks.
[Discover more →](/processes/risk-assessment/)
* Documents:
archived procedures are available in the documents section.
[Discover more →](/processes/information-documentation/)
* HSE System Data Analysis:
turn audit results into KPIs and actionable insights.
[Discover more →](/processes/data-analysis/)

## Benefits for the Company
* Version Control:
versions are always tracked and easily updatable.
* Simple Updates:
facilitated distribution and consultation across the organization.
* Immediate Accessibility:
quick access from any authorized device.
* Guaranteed Compliance:
the system helps you maintain order and compliance.

---
# Company management: centralized multi-organization
> Configure and manage multiple company entities in a single cloud HSE system. Data, users, and documents are separated for each company, with centralized control.
Configure and manage multiple company entities in a single cloud HSE system. Data, users, and documents are separated for each company, with centralized control.

## What you can do
* Structure management
Create and manage multiple companies and operational sites.
* Visibility control
Separate data visibility between companies.
* Company-specific links
Link users, documents, risks, and deadlines by company.
* Support for complex organizations
Facilitate management for groups, firms, or multilocation entities.
## Links to other features
* Centralized Resource Management:
asset and personnel inventory with differentiated access levels and permissions.
[Discover more →](/processes/resource-allocation/)
* Compliance, Governance, and Training Plan:
alignment with safety standards and monitoring of regulatory requirements.
[Discover more →](/processes/preventive-actions/)
* HSE System Data Analysis:
kPI monitoring and centralized data-driven reporting for corporate groups and multi-site organizations.
[Discover more →](/processes/data-analysis/)

## Benefits for the company
* Orderly separation of company structures:
each entity operates independently within a single platform.
* Greater multi-site control:
consistent management of data, users, and permissions across different sites.
* Support for groups and consultants:
ideal solution for professional firms and industrial groups.

---
# HSE Document Storage: Secure and Structured Management
> Organize and protect company documents with a secure hierarchical structure. Advanced permissions, traceability, and centralized cloud access.
Organize and protect company documents with a secure hierarchical structure. Advanced permissions, traceability, and centralized cloud access.

## What You Can Do
* Logical Organization
Upload and organize files into logical folders.
* Roles and Permissions
Differentiated access permissions.
* Contextual Links
Link documents to resources, events, or processes.
* Folder Downloads
Download the files you need all at once.
## Connections with Other Features
* Risk Assessment:
used to store the DVR (Risk Assessment Document) and analysis documents.
[Discover more →](/processes/risk-assessment/)
* Event Registry:
documentary basis for Procedures, Audits, and Accidents.
[Discover more →](/processes/events-registry/)
* Communication:
automatic notifications and secure document sharing.
[Discover more →](/processes/notifications/)

## Benefits for the Company
* Documents Always Accessible and Updated:
all files are organized, versioned, and searchable.
* Orderly and Secure Storage:
hierarchical structure and permission controls.
* Traceability and Advanced Permissions:
every change is logged, and every access is tracked.
* Reduced Paper Usage and Greater Efficiency:
complete digitization of document workflows.

---
# Health Surveillance: management of protocols and worker fitness
> Comprehensive management of medical examinations, health protocols, and worker fitness. Planning, monitoring, and regulatory compliance in a single cloud platform.
Comprehensive management of medical examinations, health protocols, and worker fitness. Planning, monitoring, and regulatory compliance in a single cloud platform.

## What you can do
* Health protocols by role or exposure
Assign health protocols based on job role or exposure.
* Medical examination scheduling
Schedule and record medical examinations.
* Management of fitness and certifications
Attach fitness judgments and certifications.
* Deadline monitoring
Manage deadlines and automatic notifications.
## Connections with other functions
* Risk Assessment:
direct connection to occupational risks.
[Discover more →](/processes/risk-assessment/)
* Human Resources:
integration with worker profiles.
[Discover more →](/features/micro/hr/)
* Planner:
health deadlines and appointments visible in the agenda.
[Discover more →](/processes/scheduler/)

## Benefits for the company
* Complete control over examinations:
plan, record, and monitor all medical examinations without missing any deadlines.
* Protocol aligned with risks:
align health protocols with actual occupational risks for targeted management.
* Updated fitness history:
easily consult the history of fitness judgments.
* Regulatory compliance:
meet legal obligations with structured and well-documented health management.

---
# Homogeneous Groups: Managing Shared Risks
> Organize workers into functional units based on common risks to simplify assessments, health surveillance, and training management.
Organize workers into functional units based on common risks to simplify assessments, health surveillance, and training management.

## What You Can Do
* Homogeneous Classification
Define groups based on homogeneous risk exposure.
* Operational Links
Link groups to tasks, locations, and health protocols.
* Collective Management
Plan training and medical visits in bulk.
* Simplified Risk Assessment
Streamline risk assessments and preventive measures.
## Connections with Other Features
* Risk Assessment:
allows evaluation of common risks for groups of workers.
[Discover more →](/processes/risk-assessment/)
* Health Surveillance:
direct link between group and health protocol.
[Discover more →](/features/micro/health-surveillance/)
* Training:
manage training for homogeneous groups.
[Discover more →](/features/micro/training/)
* PPE:
collective PPE allocation for homogeneous groups.
[Discover more →](/features/micro/ppe/)

## Benefits for the Company
* Simplified Management of Workers Exposed to Similar Risks:
unified treatment of multiple workers with equivalent risk profiles.
* Reduced Assessment Complexity:
fewer duplications, more efficiency in risk assessments.
* Collective and Coherent Planning:
training and surveillance planned for entire homogeneous groups.

---
# Human Resources: Complete and Centralized Personnel Management
> Manage personal data, roles, training, and PPE in a single platform. Links to tasks, groups, medical visits, and workplace safety.
Manage personal data, roles, training, and PPE in a single platform. Links to tasks, groups, medical visits, and workplace safety.

## What You Can Do
* Complete Personal Data Sheets
Create and manage personnel data sheets.
* Assign Roles and Locations
Assign roles, locations, tasks, and homogeneous groups.
* Link to Activities
Link the resource to all prevention activities.
* Traceability of History
Track the history of performed actions.
## Links to Other Functions
* Personal Data Census:
centralized base for all company personal data.
[Discover more →](/processes/resource-allocation/)
* Training:
register of courses, certificates, and training obligations.
[Discover more →](/features/micro/training/)
* Health Surveillance:
always updated protocols and fitness records.
[Discover more →](/features/micro/health-surveillance/)
* PPE:
tracked equipment and responsibilities.
[Discover more →](/features/micro/ppe/)

## Benefits for the Company
* Complete and Centralized Personal Data:
complete and always updated personnel data.
* Traceability of Obligations and Roles:
track deadlines, fitness, training, and responsibilities for each worker.
* Connection with the Entire System:
each resource is connected to courses, visits, PPE, and everything needed for safety.

---
# Workplace Injuries: Comprehensive Recording and Structured Analysis
> Record and analyze workplace injuries in a structured way. Document every event, link relevant data, and effectively promote workplace safety.
Record and analyze workplace injuries in a structured way. Document every event, link relevant data, and effectively promote workplace safety.

## What You Can Do
* Detailed Recording
Enter personal data, dynamics, cause, and outcomes.
* Operational Links
Link to work phases, equipment, and tasks.
* Document Management
Attach certificates, images, and reports.
* Corrective Actions
Activate improvement plans or corrective measures.
## Links to Other Functions
* Event Registry:
part of the Event Registry.
[Discover more →](/processes/events-registry/)
* Risk Assessment:
connected to risk assessment.
[Discover more →](/processes/risk-assessment/)
* Health Surveillance:
linkable to health protocols.
[Discover more →](/features/micro/health-surveillance/)

## Benefits for the Company
* Complete Traceability:
comprehensive and historical collection of the event.
* Simplified Communications:
support for mandatory communications.
* Analysis and Prevention:
define truly effective preventive actions.
* Greater Transparency:
promote a corporate culture focused on safety and responsibility.

---
# Operational Business Roles: Definition and Responsibilities
> Map business roles, associate risks, work phases, PPE, and training requirements for a structured and compliant workplace safety management.
Map business roles, associate risks, work phases, PPE, and training requirements for a structured and compliant workplace safety management.

## What You Can Do
* Task Management
Create and manage business tasks.
* Operational Links
Link each task to phases, risks, PPE, and training.
* Worker Association
Associate workers and homogeneous groups.
* Traceability
Track responsibility and completed activities.
## Links to Other Functions
* Risk Assessment:
direct link between roles, risks, and measures.
[Discover more →](/processes/risk-assessment/)
* Training:
definition of training requirements for each task.
[Discover more →](/features/micro/training/)
* Health Surveillance:
association of the task with a specific health protocol.
[Discover more →](/features/micro/health-surveillance/)
* PPE:
collective PPE allocation for tasks.
[Discover more →](/features/micro/ppe/)

## Benefits for the Company
* Clear and Documented Business Roles:
transparent and accessible organizational structure.
* Consistent Management of Role Obligations:
automatic association with PPE, training, and surveillance.
* Direct Link to Preventive Measures:
each task is part of risk assessment and management.

---
# Planned Maintenance: Control and Traceability on Plants and Resources
> Manage preventive and corrective maintenance with planning, monitoring, and centralized documentation. Improve safety and operational reliability.
Manage preventive and corrective maintenance with planning, monitoring, and centralized documentation. Improve safety and operational reliability.

## What You Can Do
* Recurring Plans
Define recurring maintenance plans.
* Documented Interventions
Record performed interventions with attachments and notes.
* Deadlines and Assignments
Manage deadlines and assignments.
* Technical Linkage
Link activities to equipment and operational sites.
## Connections with Other Functions
* Material Resources:
maintenance is based on the registry of plants and equipment.
[Discover more →](/features/micro/material-resources/)
* Planner:
all deadlines and maintenance activities are visible in the central calendar.
[Discover more →](/processes/scheduler/)
* Event Registry:
maintenance can generate reports or non-conformities.
[Discover more →](/processes/events-registry/)

## Benefits for the Company
* Reduction of Plant Downtime:
timely maintenance prevents interruptions and critical failures.
* Better Technical Planning:
structured organization of maintenance activities.
* Document Traceability of Interventions:
every intervention is recorded, signed, and attached to the resource.
* Increased Safety and Operational Reliability:
regular checks reduce the risk of incidents and improve performance.

---
# Material Resources: Complete Control and Integrated Safety
> Manage company plants, machinery, and vehicles with technical sheets, history, and links to safety modules for complete traceability.
Manage company plants, machinery, and vehicles with technical sheets, history, and links to safety modules for complete traceability.

## What You Can Do
* Equipment Sheets
Create equipment sheets with technical data and attachments.
* Structural Links
Associate resources with locations, departments, and operational phases.
* Integration with Safety
Link to maintenance, procedures, and risks.
* Usage Monitoring
Monitor usage and responsibilities.
## Links to Other Functions
* Registry Census:
shared database with all modules.
[Discover more →](/processes/resource-allocation/)
* Maintenance:
equipment is linked to maintenance plans.
[Discover more →](/features/micro/maintenance/)
* Risk Assessment:
each piece of equipment can be associated with specific risks.
[Discover more →](/processes/risk-assessment/)

## Benefits for the Company
* Updated Technical Inventory:
centralized management of plants, equipment, and vehicles.
* Connection with Safety:
traceability between assets, risks, procedures, and maintenance.
* Complete Traceability:
immediate access to history, attachments, and responsibilities.

---
# Non-Conformities: Detection and Structured Management
> Record, classify, and manage non-conformities in safety, quality, or environmental contexts. Track each NC from audits, reports, or events to resolution.
Record, classify, and manage non-conformities in safety, quality, or environmental contexts. Track each NC from audits, reports, or events to resolution.

## What You Can Do
* Detailed Recording
Record NCs with date, context, description, and impact.
* Assign Responsibilities
Assign responsibilities for analysis and treatment.
* Monitor Corrective Actions
Track the progress of corrective actions.
* Archiving and Reporting
Archive evidence and generate reports.
## Connections with Other Functions
* Event Registry:
all non-conformities are tracked within the registry.
[Discover more →](/processes/events-registry/)
* Audits:
nCs can be generated directly from an audit.
[Discover more →](/features/micro/audit/)
* Reports:
a report can automatically trigger an NC.
[Discover more →](/features/micro/reports/)
* Preventive Actions:
nC management is linked to treatment and prevention.
[Discover more →](/processes/preventive-actions/)

## Benefits for the Company
* Timely Detection of Issues:
immediate reporting of non-compliant events and problems.
* Structured and Traceable Management:
defined workflow for responsibilities and follow-up.
* Support for Compliance and Improvement:
complete control over the NC management cycle.
* Reduction of Recurring Risks:
timely interventions reduce the recurrence of known issues.

---
# Automatic notifications: customization of channels and timing
> Configure tailored automatic notifications for workplace safety: timely sending, recurring reminders, and post-deadline alerts across multiple channels in a cloud environment.
Configure tailored automatic notifications for workplace safety: timely sending, recurring reminders, and post-deadline alerts across multiple channels in a cloud environment.

## What you can do
* Choice of sending channel
Choose the sending channel: email, user interface, push.
* Customized timing
Define customized timing: before, on the same day, after.
* Multiple messages
Configure multiple messages for the same deadline.
* Guaranteed delivery
Ensure timely receipt by recipients.
## Links to other features
* Notifications:
an integral part of the notifications module.
[Discover more →](/processes/notifications/)
* Preventive actions:
applicable to Training, Surveillance, PPE, etc.
[Discover more →](/processes/preventive-actions/)

## Benefits for the company
* Timely and flexible communications:
sending tailored and timely notifications.
* Increased efficiency:
more attention to critical timings and fewer oversights.
* Improved coordination:
effective communication between departments and roles.

---
# Notification Configuration: Custom Rules for Every Event
> Define intelligent rules for automatic notifications: configurable recipients, conditions, and content. Optimize business communication effectively and efficiently.
Define intelligent rules for automatic notifications: configurable recipients, conditions, and content. Optimize business communication effectively and efficiently.

## What You Can Do
* Trigger Event Definition
Define events that generate notifications (e.g., deadlines, new courses, assignments).
* Dynamic or Fixed Recipients
Set dynamic or fixed recipients.
* Custom Templates
Set templates with automatic variables.
* Module or Company Management
Enable/disable notifications by module or company.
## Connections with Other Features
* Notifications:
central element of the Notifications module.
[Discover more →](/processes/notifications/)
* Scheduler:
integrates with the entire system, including the scheduler.
[Discover more →](/processes/scheduler/)

## Benefits for the Company
* Flexible and Powerful Automation:
fully configurable automatic notification management.
* Targeted and Relevant Messages:
tailored communications focused on effectiveness.
* Reduction of Information Overload:
only the necessary information, to the right recipients.

---
# Recipient Types: Dynamic and Customized Recipients
> Manage HSE notifications in the cloud by selecting dynamic and contextual recipients. Use roles, groups, or customized assignments to ensure effective and timely communication.
Manage HSE notifications in the cloud by selecting dynamic and contextual recipients. Use roles, groups, or customized assignments to ensure effective and timely communication.

## What You Can Do
* Event-Based Recipients
Select recipients for events: worker, manager, assignee…
* Custom Roles
Use customized and multi-company roles.
* Groups and Locations
Send notifications to specific groups or locations.
* Guaranteed Dissemination
Ensure the correct dissemination of information.
## Connections with Other Features
* Notifications:
part of the notifications module.
[Discover more →](/processes/notifications/)
* Preventive Actions:
used in Training, Surveillance, PPE, etc.
[Discover more →](/processes/preventive-actions/)

## Benefits for the Company
* Accurate Communication:
ensures notifications are sent to the right people every time.
* Greater Timeliness:
make communications faster and more targeted for more agile management.
* Reduced Misalignment:
reduce the risk of misunderstandings or missing information.

---
# Custom Permissions and Roles: Secure Access and Defined Responsibilities
> Manage system access rights in a granular way. Control who can view, edit, or approve, ensuring security and traceability.
Manage system access rights in a granular way. Control who can view, edit, or approve, ensuring security and traceability.

## What You Can Do
* Custom Roles
Create custom roles with detailed permissions.
* Permissions by Company or Location
Assign roles to users by company or location.
* Data Control
Control access to modules, data, and documents.
* Visibility Management
Manage visibility and operational responsibilities.
## Connections with Other Features
* Centralized Resource Management:
association of granular roles and permissions to registered workers to define operational responsibilities within the system.
[Discover more →](/processes/resource-allocation/)
* Sensitive Functions:
relevant for all functions managing confidential data.

## Benefits for the Company
* Security and Traceability:
monitor access securely, with activity traceability.
* Guaranteed Confidentiality:
protect data with profiled and controlled access.
* Tailored Management:
custom access for each user profile.

---
# Corporate PPE Management: Workplace Safety and Regulatory Compliance
> Manage the lifecycle of PPE assigned to workers: delivery, deadlines, traceability, and links to risks, in compliance with current regulations.
Manage the lifecycle of PPE assigned to workers: delivery, deadlines, traceability, and links to risks, in compliance with current regulations.

## What You Can Do
* PPE Assignment
Assign PPE to workers and generate the delivery certificate.
* Deadline Management
Manage usage and maintenance deadlines.
* Equipment History
Track the equipment history for each worker.
* Risk Linking
Link PPE to specific risks and tasks.
## Links to Other Functions
* Risk Assessment:
direct link between PPE and identified risks.
[Discover more →](/processes/risk-assessment/)
* Resource Management:
pPE are associated with the job descriptions and profiles of the workers registered in the system.
[Discover more →](/processes/resource-allocation/)
* Planner:
pPE deadlines are visible in the central calendar.
[Discover more →](/processes/scheduler/)

## Benefits for the Company
* Complete Control Over PPE Allocation:
centralized and precise management of assignments.
* Increased Safety and Regulatory Compliance:
all assignments are tracked and up-to-date.
* Full Traceability:
history always accessible for audits and inspections.
* Error Reduction:
fewer incorrect assignments, greater operational efficiency.

---
# Reporting: participatory safety and risk management
> The Reporting feature of 4HSE allows structured communication of observations, anomalies, or risks, enabling classification and monitoring for effective management.
The Reporting feature of 4HSE allows structured communication of observations, anomalies, or risks, enabling classification and monitoring for effective management.

## What you can do
* Structured reporting
Enable reporting by any authorized user.
* Advanced classification
Classify by type, status, and involved entities.
* Management and monitoring
Assign responsibility and monitor outcomes.
* Participatory culture
Promote a culture of participatory safety.
## Connections with other features
* Events Registry:
included in the Events Registry for traceability and historical tracking.
[Discover more →](/processes/events-registry/)
* Audit:
can be linked to audits for reports emerging during inspections.
[Discover more →](/features/micro/audit/)
* Preventive actions:
initiate corrective actions in response to reports.
[Discover more →](/processes/preventive-actions/)

## Benefits for the company
* Early problem detection:
promptly identify critical or abnormal situations.
* Active staff involvement:
encourage everyone's participation in workplace safety.
* Traceability and structured response:
constant monitoring of reports and follow-ups.
* Widespread prevention culture:
make safety a shared and visible value.

---
# Document Printing: Automatic and Secure Generation
> Automate the creation of business documents for audits, meetings, and inspections. Always consistent and up-to-date data thanks to integration with the cloud-based HSE system.
Automate the creation of business documents for audits, meetings, and inspections. Always consistent and up-to-date data thanks to integration with the cloud-based HSE system.

## What You Can Do
* Automatic Generation
Generate customized documents from real data.
* System Documents
Print DVRs, certificates, logs, reports, minutes.
* Corporate Templates
Apply corporate graphic templates.
* Automatic Archiving
Automatically archive the generated documents.
## Connections with Other Features
* Risk Assessment:
automatic generation of the DVR.
[Discover more →](/processes/risk-assessment/)
* Preventive Actions:
documentation for Training, Audits, Maintenance.
[Discover more →](/processes/preventive-actions/)
* Documents:
direct access to the generated files.
[Discover more →](/processes/information-documentation/)

## Benefits for the Company
* Consistent and Up-to-Date Documentation:
documents always consistent and aligned with the data in the system.
* Time Savings:
eliminate manual work in drafting documentation.
* Professional Layout:
uniform and professional appearance in documents.
* Faster Inspections:
increased speed during audits or inspections.

---
# Risk Sheets: Structured Management of Workplace Hazards
> Record and manage every workplace hazard with structured sheets. Includes origin, operational context, severity, probability, and regulatory references for workplace safety.
Record and manage every workplace hazard with structured sheets. Includes origin, operational context, severity, probability, and regulatory references for workplace safety.

## What You Can Do
* Input by Operational Context
Enter risks by location, phase, task, equipment, or substance.
* Risk Classification
Classify according to PxD matrices.
* Association of Measures
Associate existing measures and treatment plans.
* Link to Groups and Roles
Link the risk to homogeneous groups and tasks.
## Links to Other Functions
* Risk Assessment:
part of the structured assessment module.
[Discover more →](/processes/risk-assessment/)
* Preventive Actions:
allows the definition of PPE, training, and surveillance.
[Discover more →](/processes/preventive-actions/)
* Health Surveillance:
direct link to protocols and fitness evaluations.
[Discover more →](/features/micro/health-surveillance/)

## Benefits for the Company
* Documented Prevention:
structured and documented approach to prevention.
* Clear Risk Analysis:
consistent classification and immediate analysis.
* Foundation for DVR and Measures:
solid foundation for DVR, training, and PPE.

---
# Preventive Measures: Centralized and Traceable Management
> Document, track, and link preventive measures to identified risks, ensuring effective control and constant alignment with the company's Risk Assessment Document.
Document, track, and link preventive measures to identified risks, ensuring effective control and constant alignment with the company's Risk Assessment Document.

## What You Can Do
* Comprehensive View of Measures
View all measures in place for each risk.
* Smart Links
Link measures to phases, locations, tasks, or groups.
* Identification of Critical Areas
Identify areas where new actions are needed.
* Effectiveness Monitoring
Monitor the effectiveness of actions over time.
## Connections with Other Functions
* Risk Assessment:
part of the structured evaluation of hazards.
[Discover more →](/processes/risk-assessment/)
* Preventive Actions:
connected to the action management module.
[Discover more →](/processes/preventive-actions/)

## Benefits for the Company
* Control Over Implemented Measures:
complete supervision of measures in place.
* Alignment Between Risk Assessment and Prevention:
constant updates between the Risk Assessment Document and operational activities.
* Effective Safety Management:
greater efficiency in risk prevention.

---
# Risk Treatment Plan: Concrete and Trackable Actions
> Manage business risks with structured treatment plans. Define tasks, assign responsibilities, and monitor progress to ensure safety and compliance.
Manage business risks with structured treatment plans. Define tasks, assign responsibilities, and monitor progress to ensure safety and compliance.

## What You Can Do
* Risk Association
Associate treatment plans with identified risks.
* Task Definition
Define tasks to be performed, timelines, resources, and responsibilities.
* Progress Monitoring
Track progress and close actions.
* Document Links
Link measures to documents, events, or preventive actions.
## Connections with Other Functions
* Risk Assessment:
component of risk assessment and management.
[Discover more →](/processes/risk-assessment/)
* Preventive Actions:
relevant for managing implemented measures.
[Discover more →](/processes/preventive-actions/)
* Event Registry:
linkable to relevant events and reports.
[Discover more →](/processes/events-registry/)

## Benefits for the Company
* Continuous and Trackable Improvement:
every action is documented and trackable over time.
* Concrete and Assigned Actions:
responsibilities and deadlines are well-defined.
* Strategic Alignment:
integration between risk analysis and operational actions.

---
# HSE Data Export: Interoperability and Advanced Analysis
> Export critical data in standard formats like CSV. Optimize interoperability, support custom analysis, and facilitate sharing with external stakeholders.
Export critical data in standard formats like CSV. Optimize interoperability, support custom analysis, and facilitate sharing with external stakeholders.

## What you can do
* Comprehensive Export
Export deadlines, registries, assignments, events.
* Standard Formats
Choose the format: CSV, XLSX, or ICS calendar.
* Applicable Filters
Apply filters before exporting.
* External Sharing
Send files to external stakeholders.
## Connections with Other Features
* Scheduler:
export planned activities with one click.
[Discover more →](/processes/scheduler/)
* Event Registry:
useful for exporting reports, audits, non-conformities.
[Discover more →](/processes/events-registry/)
* Training:
allows exporting certificates, courses, and participants.
[Discover more →](/features/micro/training/)
* PPE:
export equipment, deadlines, and delivery history.
[Discover more →](/features/micro/ppe/)

## Benefits for the Company
* Greater Data Interoperability:
use system information in other software or contexts.
* Support for Custom Reporting:
produce tailored charts, analyses, or documents.
* Easy Access to Critical Data:
download everything you need in just a few clicks.

---
# Dynamic filters and custom views: efficient HSE management
> Adapt the display of scheduled activities to operational needs. Advanced filters and custom views to optimize HSE management in your company.
Adapt the display of scheduled activities to operational needs. Advanced filters and custom views to optimize HSE management in your company.

## What you can do
* Dynamic filters
Filter by type, status, location, company, resource.
* Calendar view
Choose view by day, week, month, or agenda.
* Saved favorites
Save preferred views.
* Quick export
Export the current view.
## Connections with other features
* Planner:
filters and views are part of the central activity management.
[Discover more →](/processes/scheduler/)
* Preventive actions:
filters available in Training, PPE, and Maintenance.
[Discover more →](/processes/preventive-actions/)

## Benefits for the company
* Greater clarity and operational speed:
quickly find what you need without wasting time.
* Personalized user experience:
each user works with the view best suited to their needs.
* Optimization in activity management:
more targeted planning and timely interventions.

---
# Global Planner: a unified view of all scheduled activities
> The 4HSE global planner provides an integrated overview of deadlines, courses, inspections, and maintenance, coordinating operational flow for effective HSE management.
The 4HSE global planner provides an integrated overview of deadlines, courses, inspections, and maintenance, coordinating operational flow for effective HSE management.

## What you can do
* Centralized view
View all deadlines in a single screen.
* Advanced filters
Filter by company, type, department, recipient.
* Multiple modes
Switch between calendar view and detailed list.
* Activity forecasting
Predict future workloads.
## Links to other features
* Scheduler and planner:
unified view of all scheduled activities.
[Discover more →](/processes/scheduler/)
* Preventive actions:
view events from Training, PPE, Surveillance, and more.
[Discover more →](/processes/preventive-actions/)

## Benefits for the company
* Greater operational control:
up-to-date and comprehensive overview of all activities.
* Proactive and reactive planning:
allows better management of deadlines.
* Cross-functional visibility:
sharing and coordination between teams and departments.

---
# Office Scheduler: Local Operational Control for Multi-Location Companies
> Manage scheduled activities for individual locations with a filtered view. Ideal for large organizations requiring coordination and territorial autonomy.
Manage scheduled activities for individual locations with a filtered view. Ideal for large organizations requiring coordination and territorial autonomy.

## What You Can Do
* Location View
View deadlines for a selected location only.
* Local Issue Detection
Identify local issues or delays.
* Delegate to Representatives
Delegate management to location representatives.
* Multi-Location Coordination
Improve coordination between locations and the central company.
## Links to Other Functions
* Planner:
part of the centralized planning module.
[Discover more →](/processes/scheduler/)
* Preventive Actions:
view deadlines from Training, PPE, Maintenance, and more.
[Discover more →](/processes/preventive-actions/)

## Benefits for the Company
* Local Operational Visibility:
each location has a clear overview of its activities and deadlines.
* Peripheral Autonomy:
greater autonomy for local representatives.
* Efficient Coordination:
facilitates collaboration between locations, improving overall organization.
* Missed Deadlines Control:
prevent errors and delays with a system that flags issues and upcoming deadlines.

---
# Training: Comprehensive Management and Regulatory Compliance
> Plan and document corporate staff training with advanced tools to ensure compliance, traceability, and integration with risks and roles.
Plan and document corporate staff training with advanced tools to ensure compliance, traceability, and integration with risks and roles.

## Key Features
* Course Scheduling
Schedule courses and sessions with dates, instructors, and locations
* Participant Enrollment
Enroll participants manually or automatically
* Certificates and Attendance
Attach certificates and record attendance
* Deadline Management
Receive notifications about update deadlines
* PDF Documentation
Generate training logs and participant sheets in PDF format
## Links to Other Functions
* Planner:
training activities are displayed and managed in the centralized scheduler.
[Discover more →](/processes/scheduler/)
* Risk Assessment:
mandatory courses are defined based on risks and associated roles.
[Discover more →](/processes/risk-assessment/)
* Human Resources:
training is linked to worker profiles for unified management.
[Discover more →](/features/micro/hr/)

## Benefits for the Company
* Traceable Training:
all completed training is recorded and always verifiable.
* Automatic Renewals:
no missed deadlines thanks to expiration and update management.
* Guaranteed Compliance:
support during audits and inspections with up-to-date documentation.
* Operational Efficiency:
reduced management costs and greater control over training activities.

---
# User Management: Secure and Organized Access
> Create and manage user profiles with custom permissions for companies, locations, and modules. Centralized control for effective and secure governance.
Create and manage user profiles with custom permissions for companies, locations, and modules. Centralized control for effective and secure governance.

## What You Can Do
* Individual Login
Create users with individual logins.
* Structured Assignment
Assign companies, locations, and roles.
* Access Control
Enable/disable users securely.
* Responsibility Monitoring
Monitor access and responsibilities.
## Connections with Other Features
* Centralized Resource Management:
synchronize user profiles with the directory of workers and company assets.
[Discover more →](/processes/resource-allocation/)
* Activities and Deadlines:
link users to all operational activities.
[Discover more →](/features/micro/notification-recipients/)

## Benefits for the Company
* Secure and Traceable Access:
accurate and documented access control.
* Simplified Governance:
centralized management of user profiles.
* Organizational Flexibility:
a model adaptable to any type of structure.

---
# Work Phases: Process Analysis and Protection
> Organize company operational activities into logical blocks to facilitate risk assessment, responsibility assignment, and workplace safety management.
Organize company operational activities into logical blocks to facilitate risk assessment, responsibility assignment, and workplace safety management.

## What You Can Do
* Definition of Operational Activities
Define operational activities (production, service, maintenance…).
* Structured Connections
Link phases to roles, locations, equipment.
* Risks and Measures per Phase
Associate risks and measures with each phase.
* Tracking Over Time
Track the work cycle over time.
## Connections with Other Functions
* Risk Assessment:
essential for associating hazards with operational activities.
[Discover more →](/processes/risk-assessment/)
* Preventive Actions:
linkable to PPE, Training, Surveillance.
[Discover more →](/processes/preventive-actions/)

## Benefits for the Company
* Clear Understanding of the Operational Process:
logical and visual structure to analyze company activities.
* Contextualized Risk Analysis:
makes risk assessment more precise and effective.
* Planning and Accountability:
supports task assignment and operational management.

---
# Mobile App: Real-Time Control and Prevention
> Cloud solution for large companies: managing personal safety, documents, and reports in a single platform, promoting prevention and regulatory compliance.
Cloud solution for large companies: managing personal safety, documents, and reports in a single platform, promoting prevention and regulatory compliance.

* Personal Safety at Your Fingertips
Each worker can check their safety status at any time.
* Always Accessible Documentation
Certificates, medical exams, assigned PPE always available.
* Quick Reporting
Workers can send reports directly from the app.
* Connection with the Central System
Data synchronized in real-time with the web platform.
## Main Features
(currently being updated)
* Safety Status
Training, PPE, and medical surveillance in a single view.
* Document Consultation
Certificates, fitness reports, PPE delivery history.
* Deadline Visualization
Individual schedules visible anywhere.
* Report Submission
Near misses, anomalies, observations.
## Benefits for the Company
* Worker Engagement:
direct access to their safety data.
* Traceability and Awareness:
individual status always updated and verifiable.
* On-Site Accountability:
more participation and attention to prevention.
* Effective Communication:
direct channel between workers and managers.

---
# Multi-company & Permissions: workplace safety and centralized control
> Cloud platform to manage companies, locations, and users with differentiated roles. Secure data access, regulatory compliance, and guaranteed traceability.
Cloud platform to manage companies, locations, and users with differentiated roles. Secure data access, regulatory compliance, and guaranteed traceability.

* Multi-company management
Manage multiple companies or local units within the same account.
* Controlled access
Each user accesses only authorized data.
* Roles and responsibilities
Assign different roles for each operational context.
* Traceable separation
Maintain separation and traceability between business activities.
## Key features
Management of companies, users, and permissions with maximum flexibility.
* Company management
Creation and configuration of separate business entities, with profiles, locations, and distinct operational contexts.
[Learn more →](/features/micro/companies/)
* User management
User profiles, assignment to companies/locations, active status, and functional roles.
[Learn more →](/features/micro/users/)
* Permissions and roles
Definition of customized access profiles, with control over modules, functions, and visibility by company or location.
[Learn more →](/features/micro/permissions/)
## Integration with other modules
* Profiles, documents, and risk data:
filtered based on company and user roles.
* Documents:
visible and editable only by authorized users.
* Notifications:
respect visibility and responsibility boundaries.

## Benefits for the company
* Strict access control:
secure data access based on role, company, and location.
* Centralized management:
a single platform for multiple business entities.
* Compliance and accountability:
adherence to confidentiality and traceability principles.
* Ideal model for complex structures:
designed for consultants, groups, and multi-location companies.

---
# Notifications: managing deadlines and corporate compliance
> Automate reminders for critical tasks and deadlines, ensuring timely and targeted communications. Improve organizational efficiency and regulatory compliance with 4HSE.
Automate reminders for critical tasks and deadlines, ensuring timely and targeted communications. Improve organizational efficiency and regulatory compliance with 4HSE.

* Reminder automation
Automate the sending of reminders for deadlines and obligations.
* Targeted information
Provide targeted information to the involved parties.
* Forgetfulness under control
Reduce the risk of forgetfulness or operational omissions.
* Organizational efficiency
Enhance organizational efficiency and adherence to timelines.
## Key features
Tools to customize, send, and manage notifications.
* Notification configuration
Custom definition of triggers (events), recipients, and notification content.
[Learn more →](/features/micro/notification-configuration/)
* Recipient types
Dynamic assignment to users, managers, supervisors, assignees, or custom roles.
[Learn more →](/features/micro/notification-recipients/)
* Channels and frequency
Manage the delivery method (email, interface, push) and timing (days before, same day, overdue).
[Learn more →](/features/micro/notification-channels/)
## Integration with other modules
* Training:
expiring certificates, upcoming courses.
* Health surveillance:
scheduled or missed medical visits.
* PPE:
reminders for new equipment or deliveries.
* Maintenance:
expiring checks on plants and equipment.
* Risk assessment:
required updates or periodic reviews.

## Benefits for the company
* Timely and targeted communication:
notifications delivered to the right people at the right time.
* Reduced organizational risk:
lower probability of forgetfulness or omissions.
* More control with less manual effort:
intelligent automation of reminders and workflows.
* Traceability and accountability:
every action is traceable, with clear responsibilities.

---
# Preventive Actions: Comprehensive Management and Traceability
> Plan, assign, and monitor corporate prevention measures, linking them to risks, tasks, and deadlines. Centralized management for PPE, training, maintenance, and procedures.
Plan, assign, and monitor corporate prevention measures, linking them to risks, tasks, and deadlines. Centralized management for PPE, training, maintenance, and procedures.

* Structured Implementation
Implement all measures outlined in the Risk Assessment Document in a structured way.
* Comprehensive Linking
Link each measure to risks, roles, and people.
* Action Traceability
Ensure traceability of actions performed and planned.
* Overview
Provide an overview of what has been done and what is due.
## Key Features
All the tools to manage PPE, training, maintenance, and more.
* PPE
Management of personal protective equipment, assignments, returns, deadlines, and delivery history.
[Learn more →](/features/micro/ppe/)
* Training
Management of courses, sessions, participation, certificates, and deadlines.
[Learn more →](/features/micro/training/)
* Maintenance
Planning and tracking of preventive and corrective maintenance on equipment and facilities.
[Learn more →](/features/micro/maintenance/)
* Procedures
Archiving and revision management of operational procedures, with dates and validity.
[Learn more →](/features/micro/checks/)
* Health Surveillance
Scheduling medical check-ups, fitness assessments, and managing the health protocol.
[Learn more →](/features/micro/health-surveillance/)
## Integration with Other Modules
* Risk Assessment:
from which the necessary measures are derived.
* Work Cycle:
to associate measures with tasks, phases, and homogeneous groups.
* Planner:
for managing deadlines and tasks to be performed.
* Notifications:
to alert users and managers of upcoming activities.

## Benefits for the Company
* Centralized Management:
all prevention measures in one area.
* Accurate Traceability:
every action is recorded and traceable.
* Reduced Operational Risk:
fewer errors, oversights, and omissions.
* Effective Planning:
greater control and visibility over prevention activities.

---
# Risk Assessment: Structured Management and Automated Documentation
> Manage business risks with advanced tools for assessment, documentation, and DVR updates, ensuring compliance and operational traceability.
Manage business risks with advanced tools for assessment, documentation, and DVR updates, ensuring compliance and operational traceability.

* Hazard Identification
Identify and classify hazards present in the workplace.
* Risk Assessment
Evaluate risks using customizable criteria (e.g., risk matrix).
* Measures and Plans
Define prevention measures and treatment plans.
* DVR Updates
Keep the DVR updated and maintain change traceability.
## Key Features
Tools to build and update risk assessments.
* Risk Sheets
Guided entry of hazards, with associated elements (location, task, equipment, etc.).
[Learn more →](/features/micro/risk-detail/)
* Prevention Measures
List of preventive actions in place for each identified risk.
[Learn more →](/features/micro/risk-preventive-measures/)
* Treatment Plan
Definition of corrective or integrative actions, with progress status and responsibilities.
[Learn more →](/features/micro/risk-treatment-plan/)
## Integration with Other Modules
* Work Cycle:
to associate risks with phases, tasks, or homogeneous groups.
* Preventive Actions:
to manage PPE, training, health surveillance, and more.
* Notifications:
to monitor deadlines for review or treatment.
* Documents:
to automatically generate and archive the DVR.

## Benefits for the Company
* Compliant Assessment:
build a complete and always verifiable risk assessment.
* Risk-Measure Link:
link each hazard to its prevention measures.
* Simplified DVR:
draft and maintain the DVR with automated tools.
* Operational Awareness:
keep the operational context under control.

---
# Scheduler and Planner: Centralized Control and Compliance
> Manage deadlines and activities in a single operational calendar: courses, medical visits, PPE, maintenance. Simplified monitoring to ensure safety and compliance.
Manage deadlines and activities in a single operational calendar: courses, medical visits, PPE, maintenance. Simplified monitoring to ensure safety and compliance.

* Immediate Check
Quickly see what is about to expire and what is scheduled.
* Timely Actions
Act in time with automatic notifications and prompt interventions.
* Unified Calendar
Coordinate various obligations in a single operational calendar.
* Updated Overview
Provide management with an always up-to-date overview of planned activities.
## Key Features
Advanced tools to filter, plan, and export activities.
* Site Scheduler
Filtered view for a single site or company, useful for multi-site or multi-company organizations.
[Learn more →](/features/micro/scheduler-office/)
* Global Planner
Aggregated view of all deadlines in calendar format.
[Learn more →](/features/micro/scheduler-global/)
* Filters and Views
Filter by type, status, recipient, site, date range. View by day, week, month, or agenda.
[Learn more →](/features/micro/scheduler-filters/)
* Customizable Notifications
Advanced configuration of reminders via email or platform.
[Learn more →](/features/micro/notification-configuration/)
* Data Export
Export in CSV or calendar (.ics) format for integration with external systems.
[Learn more →](/features/micro/scheduler-export/)
## Integration with Other Modules
* Training:
courses and certificate deadlines.
* Health Surveillance:
medical visits and fitness certifications.
* PPE:
delivery and return deadlines.
* Maintenance:
scheduled checks on equipment and facilities.
* Procedures:
scheduled reviews and regulatory deadlines.

## Benefits for the Company
* Proactive Deadline Control:
timely visualization and management of planned activities.
* No Oversights or Delays:
everything under control thanks to notifications and centralized visibility.
* Automation and Time Savings:
simplified processes and actions guided by alerts and reminders.
* Greater Compliance:
easily demonstrate regulatory compliance.

---
# Work Cycle: task, risk, and role management
> Represent work phases, tasks, and homogeneous groups linked to risks, training, and equipment for safe and detailed cloud-based business management.
Work Cycle
Represent work phases, tasks, and homogeneous groups linked to risks, training, and equipment for safe and detailed cloud-based business management.

* Accurate Representation
Faithfully represent the organization of work.
* Task-to-People Linking
Link tasks to people, places, and tools.
* Risk Integration
Integrate risks with actual production or service phases.
* Assignment Support
Facilitate the assignment of tasks, PPE, and training by role.
## Key Features
Modular structure to represent roles, tasks, and risks.
* Work Phases
Definition of recurring tasks, production processes, or services divided by department, job order, or line.
[Learn more →](/features/micro/work-phases/)
* Jobs
Operational role associated with one or more phases, with tasks, risks, and requirements.
[Learn more →](/features/micro/jobs/)
* Homogeneous Groups
Groups of workers exposed to the same risks, simplifying evaluation and management.
[Learn more →](/features/micro/homogeneous-groups/)
## Integration with Other Modules
* Risk Assessment:
analyze hazards by phase and job.
* Training:
assign obligations by job or homogeneous group.
* PPE Delivery:
based on the tasks performed.
* Health Surveillance:
linked to specific occupational risks.

## Benefits for the Company
* Accurate Representation of Real Work:
map work as it actually happens, with detail and flexibility.
* Complete Traceability of Responsibilities:
link people, roles, tasks, and measures.
* Automatic Linking:
between risks, roles, PPE, training, and surveillance.
* Dynamic Tool:
suitable for growing or transforming companies.

---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Jul 15, 2026 News
### [Occupational health surveillance: managing exam deadlines](/news/2026-07-15/)
What occupational health surveillance is, when it's required, and how to manage individual medical exam deadlines across the workforce.

Jul 9, 2026 News
### [Digital Permit to Work in 4HSE: Verification Is a QR Code](/news/2026-07-09/)
The digital Permit to Work is now available in 4HSE: minute-level validity, required authorization forms, and on-site verification via QR code.

Jul 2, 2026 News
### [Working in extreme heat: the EU legal framework and its open questions](/news/2026-07-02/)
Extreme heat exposes gaps in EU occupational safety law: what Directive 89/391/EEC already requires from employers, and where binding rules on heat at work are still missing.

Jun 5, 2026 News
### [HSE Management and Artificial Intelligence: 4HSE releases an MCP server](/news/2026-06-05/)
4HSE integrates the Model Context Protocol (MCP): AI assistants can query the platform's data on deadlines, training and compliance, in line with user permissions.

May 27, 2026 News
### [PPE delivery records: how to keep them audit-ready when devices change often](/news/2026-05-27/)
PPE delivery records: what employers need to document under OSHA and EU rules, how to keep that documentation usable, and how 4HSE can help.
[Next →](/news/2)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Jul 15, 2026 News
### [Occupational health surveillance: managing exam deadlines](/news/2026-07-15/)
What occupational health surveillance is, when it's required, and how to manage individual medical exam deadlines across the workforce.

Jul 9, 2026 News
### [Digital Permit to Work in 4HSE: Verification Is a QR Code](/news/2026-07-09/)
The digital Permit to Work is now available in 4HSE: minute-level validity, required authorization forms, and on-site verification via QR code.

Jul 2, 2026 News
### [Working in extreme heat: the EU legal framework and its open questions](/news/2026-07-02/)
Extreme heat exposes gaps in EU occupational safety law: what Directive 89/391/EEC already requires from employers, and where binding rules on heat at work are still missing.

Jun 5, 2026 News
### [HSE Management and Artificial Intelligence: 4HSE releases an MCP server](/news/2026-06-05/)
4HSE integrates the Model Context Protocol (MCP): AI assistants can query the platform's data on deadlines, training and compliance, in line with user permissions.

May 27, 2026 News
### [PPE delivery records: how to keep them audit-ready when devices change often](/news/2026-05-27/)
PPE delivery records: what employers need to document under OSHA and EU rules, how to keep that documentation usable, and how 4HSE can help.
[Next →](/news/2)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Aug 19, 2021 News
### [CSA STAR Self-Assessment](/news/2021-08-19/)
4HSE’s commitment to cloud transparency and security according to the Cloud Security Alliance STAR model

Aug 2, 2021 Upgrade
### [New Tool: The Office Copy Tool!](/news/2021-08-02/)
The new Copy Site tool is here!

Jan 10, 2021 News
### [INAIL 2020 Annual Report Data](/news/2021-01-10/)
Summary of INAIL's activities in 2020, including accidents, occupational diseases, support to workers and companies, research, and future prospects.

Nov 26, 2020 News
### [Ambiente Lavoro Fair: We Will Be There from December 1 to 3!](/news/2020-11-26/)
Join the 2020 Ambiente Lavoro Fair online and discover our workshop on shared management of Workplace Safety with the 4HSE platform.

Oct 12, 2020 News
### [Innovative Companies: Wired Talks About Us!](/news/2020-10-12/)
Discover how Wired, one of the most prestigious tech magazines, talked about 4HSE and our HSE software.
[← Previous ](/news/9)[Next →](/news/11)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Sep 23, 2020 Upgrade
### [The Latest Updates: 4HSE 2.4.0](/news/2020-09-23/)
Discover the new features introduced in version 2.4.0 of 4HSE, including the reorganization of documents and the introduction of certificates.

Apr 29, 2020 Update
### [4HSE Academy](/news/2020-04-29/)
Discover the launch of 4HSE Academy and other new features introduced to improve the management of health and safety at work.

Apr 21, 2020 Upgrade
### [Existence Periods, New Update](/news/2020-04-21/)
Discover the new features introduced in version 2.3.0 of 4HSE, including existence periods and the update of the personal data registry.

Mar 17, 2020 News
### [ISO 45001 and 4HSE: Why Computerize the Occupational Health and Safety Management System](/news/2020-03-17/)
Discover how the ISO 45001 standard and the 4HSE software can improve the management of health and safety at work.

Jan 24, 2020 Upgrade
### [The Latest Updates: 4HSE 2.0](/news/2020-01-24/)
Discover all the new features introduced with the 4HSE 2.0 update, including training, maintenance, procedures, and much more.
[← Previous ](/news/10)[Next →](/news/12)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Sep 27, 2019 Upgrade
### [DUVRI and Supplier Management](/news/2019-09-27/)
Learn how to create, customize, and manage DUVRI documents and supplier records with the HSE software.

Aug 8, 2019 Upgrade
### [Deadline Management and the Schedule](/news/2019-08-08/)
Discover the latest updates to the deadline management and calendar features in the HSE software.

Jul 15, 2019 Upgrade
### [Notifications and Digests: New Features!](/news/2019-07-15/)
The latest update of 4HSE revolutionizes and enhances the entire notification system, maximizing customization options.

Nov 19, 2018 Gestionale
### [Injury, Incident, and Non-Conformity Register](/news/2018-11-19/)
Understand the importance of an event register for workplace safety and the benefits of its digitalization.

Oct 16, 2018 Upgrade
### [Generation and printing of documents and certificates: training, health surveillance, reports, nominations and technical documents](/news/2018-10-16/)
Learn how to generate and print documents like training certificates, health surveillance reports, delivery records, and technical sheets with the HSE software.
[← Previous ](/news/11)[Next →](/news/13)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Sep 3, 2018 Upgrade
### [Risk Assessment and Work Phases](/news/2018-09-03/)
Discover what's new in version 1.25 of 4HSE, including risk assessment features and work phase management.

Aug 15, 2018 Upgrade
### [SGSL 4HSE Software – New Updates](/news/2018-08-15/)
Discover the latest updates in the SGSL 4HSE software, including work phase duplication and document type management.

Jun 4, 2018 Upgrade
### [Management of Documents and Roles](/news/2018-06-04/)
Discover the new features in document and task management with the 4HSE software, including a graphic redesign and new functionalities for archiving and organizing.
[← Previous](/news/12)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Apr 13, 2026 News
### [Near miss: what they are, why they matter and how to manage them](/news/2026-04-13/)
Near misses flag real risks before they become injuries. Here is what regulators increasingly expect and how to manage them in your organisation.

Mar 30, 2026 News
### [The frontline safety supervisor: a key role in an integrated HSE system](/news/2026-03-30/)
In any occupational health and safety management system, the frontline supervisor is the critical link between corporate HSE policies and daily field operations. Discover how digital tools can transform this role.

Mar 16, 2026 Upgrade
### [Field Prevention Management: Tools and Operational Workflows](/news/2026-03-16/)
Tools designed to support field prevention activities: inspections, checks, and preventive actions can be executed through a structured workflow, from the field to final documentation.

Jan 28, 2026 News
### [Near miss management: why it's becoming a global compliance requirement](/news/2026-01-28/)
ISO 45001 requires near miss management, and safety authorities worldwide increasingly recommend it. Learn how digital tools help organizations stay ahead of evolving safety expectations.

Jan 19, 2026 Upgrade
### [v2.48.0: Updates and new features in 4HSE](/news/2026-01-19/)
Version 2.48.0 of 4HSE introduces new features for supplier management, certificate approval control, schedule improvements, and enhanced technical support.
[← Previous ](/news/1)[Next →](/news/3)
---
# Management of Documents and Roles
> Discover the new features in document and task management with the 4HSE software, including a graphic redesign and new functionalities for archiving and organizing.
Jun 4, 2018
Discover the new features in document and task management with the 4HSE software, including a graphic redesign and new functionalities for archiving and organizing.

## Document Archive and Task Management: What’s New
The ability to upload files (pdf, csv, images, etc.) has always been a feature of 4HSE, but we’ve given the section a graphic redesign to improve usability and make it even more intuitive. In addition, to further enhance usability, we’ve introduced another new feature: you can now add tasks directly from the “People” section within the relevant site.
### Document Archive
Key word: simplicity!
It’s worth emphasizing because it’s a key aspect we’ve focused on and continue to prioritize. The goal of 4HSE is to make work safety management easier, not more complicated.
So, we’ve designed the document archive navigation to feel like a “filesystem,” allowing you to create folders in addition to documents and organize them according to your needs.
The new layout of the document section consists of:
1. Global toolbar
2. Folder list
3. Contents of the selected folder
4. Details of the selected content
Let’s take a closer look at the changes.
### Folders and Documents
You can choose whether to create a new document or a new folder. The document or folder will be created inside the folder you selected earlier from the “folders” section.
You can move documents or folders by dragging them into a parent folder or by clicking the button in the details toolbar.
### Adding Attachments
What’s easier than Drag & Drop? To add an attachment, simply drag it into the box, or alternatively, click the upload button.
To download an attachment, click the “download” button (downward arrow) in the document’s details toolbar.
### Document Revisions
In addition to regular saving, we’ve introduced the option to save a document as a new revision. How to do this? Simple—choose the “Save new revision” option from the dropdown menu.
Previous document revisions can be reviewed by opening the revision details.
### Archived Documents
You can archive documents by clicking the “Archive” button (represented by a clock icon) and setting the document’s validity period.
Once a document is archived, you can still view it by clicking the button.
### Attachments
The “paperclip” icon, which used to appear in the details of any entity (e.g., tasks, work phases, equipment, maintenance, etc.), has been removed. To associate a new document, go to the details section, click “attachments,” and add the attachment (new or already existing).
When creating a new attachment, it is automatically added to the “Uncategorized” folder within the Document Section, awaiting organization into the appropriate category/folder.
### Task Management
By accessing the details window of a site, in the “People” section, you’ll find a new tab labeled “Tasks.” From this tab, tasks can be assigned to personnel.
Note: Only tasks that have already been added to the system can be assigned from this tab.
### Support
The support section has been moved from the desktop to within the project.
---
# SGSL 4HSE Software – New Updates
> Discover the latest updates in the SGSL 4HSE software, including work phase duplication and document type management.
Aug 15, 2018
Discover the latest updates in the SGSL 4HSE software, including work phase duplication and document type management.

## New Features: Duplicate Work Phases and Manage Document Types
### How to Duplicate a Work Phase
From the site window, select a work phase and click the **duplicate** button. A guided duplication window (wizard) will appear. Through this window, you can clone both the work phase (with the option to modify the data) and the related information.
### Document Type Management
The ability to manage document types has been introduced, enabling more precise classification and more efficient document management within the SGSL system.
---
# Risk Assessment and Work Phases
> Discover what's new in version 1.25 of 4HSE, including risk assessment features and work phase management.
Sep 3, 2018
Discover what's new in version 1.25 of 4HSE, including risk assessment features and work phase management.

## Risk Assessment and Work Phases: What’s New in Version 1.25!
Version 1.25 of 4HSE has officially been released, introducing two major new features: the ability to perform **risk assessments** directly within the software and the addition of **work phase management**. Alongside these updates, the menu has also been reorganized and refreshed for better usability.
### How to Calculate Risk
The risk matrix helps you analyze:
* **Initial Risk**: the starting level of risk.
* **Residual Risk**: the remaining level of risk after implementing preventive measures.
To carry out a **risk assessment**, simply enter the values for the **likelihood** of the event and the potential **severity** of the harm. This will give you the **initial risk** score.
Next, by defining **preventive actions** and assigning numerical values to how they affect both likelihood and severity, the software will automatically calculate the **residual risk** level.
Both risk levels are clearly displayed in the matrix.
### Work Phases
To support more effective **risk assessments**, a new section dedicated to **work phases** has been added.
Within this section, you can manage the work phases for one or multiple locations, including:
* Viewing the list of work phases for each site
* Adding or editing work phases
* Deleting work phases
For each phase, you can also define in detail:
* Risk sources
* Existing and potential hazards
* Associated personnel
* Required preventive actions
### DVR (Risk Assessment Document)
Need help drafting and customizing your risk assessment document? Check out this guide:
* [How to Create a DVR with 4HSE](/news/2021-11-22.md)
---
# Generation and printing of documents and certificates: training, health surveillance, reports, nominations and technical documents
> Learn how to generate and print documents like training certificates, health surveillance reports, delivery records, and technical sheets with the HSE software.
Oct 16, 2018
Learn how to generate and print documents like training certificates, health surveillance reports, delivery records, and technical sheets with the HSE software.

## Generating and Printing Documents and Certificates: Training, Health Surveillance, Delivery Records, Appointments, and Technical Sheets
With this new release, it is now possible to generate and print a wide range of documents directly from the HSE platform, including:
* Certificate of participation in a course edition
* Fitness for specific tasks report (Health Surveillance)
* PPE delivery record
* Appointment of a worker to a role
* Equipment data sheet
* Environment data sheet
* Substance data sheet
All documents can be exported in the following formats:
1. PDF
2. HTML5
3. Microsoft Word 2007/2010
4. Microsoft Excel 2007/2010
***
### How to Generate a Course Participation Certificate
Go to the **Training** section and select the **course** and the specific **edition**.\
Then select the individual for whom you want to generate the certificate and click on **Generate Print**.
In the window that opens, click **Next** to generate a preview of the certificate.\
Finally, choose your desired export format and click **Confirm**.
***
### How to Generate a Fitness for Task Report (Health Surveillance)
Navigate to **Actions > Health Surveillance** from the main menu.\
Select the individual and the type of medical visit.\
In the detailed view window, click on **Generate Print**.
Follow the same steps as described for generating a course participation certificate.
***
### How to Generate a PPE Delivery Record
Go to **Actions > PPE**, choose the relevant **Personal Protective Equipment**, and select the associated individuals.\
Pick the person for whom the delivery report should be generated and click on **Generate Print**.
Once the document is generated, follow the standard export procedure.
***
### How to Generate an Appointment Document for a Role
From the **Safety Organization Chart** section, select the role and the appointed individual.\
In the detail view, click the **Generate Print** button.
Then, as usual, click **Next**, choose your export format, and confirm.
***
### How to Generate Equipment, Environment, and Substance Data Sheets
You can also generate printable documents for each individual resource, whether it’s equipment, work environments, or substances.\
Go to the corresponding sections under **Material Resources**.
Each document will contain:
* Code
* Name
* Description
* Category
* List of associated people
---
# Injury, Incident, and Non-Conformity Register
> Understand the importance of an event register for workplace safety and the benefits of its digitalization.
Nov 19, 2018
Understand the importance of an event register for workplace safety and the benefits of its digitalization.

## Injury, Incident, and Non-Conformity Register

### Introduction
The **event register** is a key tool for ensuring workplace safety.\
Properly compiling and managing the register allows for effective monitoring and analysis of adverse events, helping to prevent future incidents and improve working conditions.
### Why the Register Matters
* **Injury monitoring**: keeps track of workplace injuries, analyzing root causes and identifying high-risk areas.
* **Incident analysis**
* **Non-conformity management**
### Legal Framework
In Italy, the register is governed by **Legislative Decree 81/2008**, also known as the Consolidated Safety Act.
### Key Features
* **Timeliness**
* **Completeness**
* **Accuracy**
## Benefits of Digitalization
Digitizing the event register brings multiple advantages:
* **Accessibility**
* **Advanced analytics**: enables statistical analysis, trend detection, and risk area identification.
* **Integration**: can be connected with other company systems, such as training or PPE management platforms.

## Adding Events
In the **event register** section, you can log all types of events, including **injuries**, **non-conformities**, **incidents**, and **near misses**.\
For each event, you can detail the circumstances, the people involved, and any corrective actions taken.
### Quick Recap
After clicking on **New Event**, you can select the event type:
* Non-conformity
* Injury
* Incident
* Near miss
Then enter:
* Date
* Event description
* Corrective actions
And assign:
* Responsible person
* Delegate
* Observer
* Recipient
## Example: Logging an Injury
Let’s look at a basic example of how to log an **injury**.\
After clicking **New**, then **Add**, and entering all relevant details, the new event will appear in the **register list**, showing its code, date, category, and injury name.

By selecting the relevant injury, a **detail view** will appear below showing:
* All the **entered details**
* The **people involved**
* Any **associated resources** (such as faulty equipment or hazardous substances)
* The **corrective actions** to be taken
* And any attached documents and/or photos, which help **complete the report**

Finally, keep in mind that *there are no limits* to the number of events, photos, or documents you can add — allowing full traceability and documentation.
---
# Notifications and Digests: New Features!
> The latest update of 4HSE revolutionizes and enhances the entire notification system, maximizing customization options.
Jul 15, 2019
The latest update of 4HSE revolutionizes and enhances the entire notification system, maximizing customization options.

## New Features in 4HSE: Notifications and Digests
The **latest update** of 4HSE, the health and safety management system, revolutionizes and improves the entire **notification system**, offering maximum customization to suit your needs.
The new features allow you to:
* Define **notification preferences** at the project and location level for the following sections: PPE, training, appointments, maintenance, procedures, and health surveillance.
* Define **who** will receive **notifications** and **digests** (summaries of upcoming activities and deadlines).
* Set the **notification delivery frequency**.
### Custom Notifications: How to Configure Them
Let’s take a closer look at how to configure personalized notifications and digests.
* From the user menu at the bottom right, click on **Preferences**.
* This opens the Preferences window, where you can define the **notification areas** by project(s) and location(s) by clicking *New*.
* In short, select which projects or locations you want to activate notifications and/or digests for, then click **Save** to confirm.
* After selecting the notification areas (projects and locations), in the lower section, click *New* to open the **Add Notification Preference** window. Here you can set:
* The **section** for which you want to receive notifications (PPE, training, appointments, maintenance, procedures, or health surveillance)
* The **event type** (expiration or scheduled activity)
* The **user roles** that should receive the notifications
* The **time interval** (daily, weekly, or monthly)
* The **notification type** (simple notification or digest)
---
# Deadline Management and the Schedule
> Discover the latest updates to the deadline management and calendar features in the HSE software.
Aug 8, 2019
Discover the latest updates to the deadline management and calendar features in the HSE software.

## Deadline Management: What’s New
The **latest updates in the management system** (for more information, see: *Custom Notifications and Digests*) primarily involve the **deadline management and calendar system**, so a general recap might be useful.
The **calendar interface** and its integration with the **event calendar** remain unchanged. The **search filters** and the **visual layout** of the elements have not been modified either.\
(*For more details, refer to the tutorial video about the Calendar, available for viewing even without logging into the platform.*)
**What has changed are the notification settings.**\
Until a few weeks ago, the **email notification interval** was automatically set by the platform (*1 month in advance*). **Now you can choose when to receive your notifications.**
For each type of deadline, in addition to selecting recipients, you can now **define a custom interval (days, weeks, months)**.\
Beyond the time frame, the system also allows you to choose the **level of preference activation**, meaning **at the site or project level**.
Lastly, the **most important new feature** is the introduction of **digests**.\
A **digest** is a **summary of upcoming activities/events**, sent via email, which also includes **upcoming deadlines**.\
The same configuration options apply to digests as to notifications: **users can set the frequency of reception** with options for **daily, monthly, or yearly**.
> **Note**\
> Video tutorials on the **Calendar** section and on **correct notification configuration** are available within the platform, providing a more detailed overview of the topics covered here.
---
# DUVRI and Supplier Management
> Learn how to create, customize, and manage DUVRI documents and supplier records with the HSE software.
Sep 27, 2019
Learn how to create, customize, and manage DUVRI documents and supplier records with the HSE software.

## DUVRI: Create, Edit, and Print the Document
The latest HSE software update introduces the ability to create, customize, and print the **Interference Risk Assessment Document (DUVRI)**. Alongside DUVRI, a dedicated section has been added to manage **supplier records**, with the option to assign specific access levels to suppliers.
Just like the Risk Assessment Document (DVR), a default **DUVRI template** has been added to the platform, allowing for automatic document generation. This template can be customized by the user or replaced entirely with a custom version.
### Supplier Management: Adding Supplier Records
Within the project workspace, the new section allows you to register all suppliers, associate them with specific sites, and indicate the work phases they are involved in.
Each supplier’s details can be entered via a dedicated window that includes:
* Contact information and general details
* Documents
* Associated work phases
For full collaboration, it’s also possible to create one or more **user accounts for each supplier**, with customizable access levels to the platform.
Using all the data provided, users can generate, print, or export the **DUVRI** document automatically, which can also be tailored using custom layouts.
### How to Create a DUVRI
To generate and print (or export) the DUVRI, users have two main options:
1. **DUVRI for a supplier covering all project sites** (e.g., headquarters, site 1, site 2, etc.)
2. **DUVRI for a supplier limited to a specific site** (e.g., site 2)
#### DUVRI for All Project Sites
Once the project is open:
1. From the main menu, click **Suppliers**.
2. Select the relevant **supplier** (e.g., Supplier 1).
3. Click the **Print** button.
From there, simply select the desired template and proceed to **print or export** to Microsoft Word, PDF, or HTML.
#### DUVRI for a Specific Site
Once the site is open:
1. From the site menu, expand the **Human Resources** section.
2. Click on **Suppliers**.
3. Click the **Print** button.
As before, select the appropriate template and continue with the **print or export** process in Word or PDF format.
### Customizing the DUVRI Template
The default DUVRI template in 4HSE is fully customizable and can also be completely replaced with a user-defined template. Users can choose to adopt the default layout provided by 4HSE or upload their own custom DUVRI model.
In addition to DUVRI, the platform also allows you to create, customize, print, or export other document templates, including:
* Risk Assessment Document (DVR)
* Training certificates
* Technical and safety data sheets
* PPE delivery records
* Fitness for work certificates
* Work environments
* Substances
* Nomination forms
---
# The Latest Updates: 4HSE 2.0
> Discover all the new features introduced with the 4HSE 2.0 update, including training, maintenance, procedures, and much more.
Jan 24, 2020
Discover all the new features introduced with the 4HSE 2.0 update, including training, maintenance, procedures, and much more.

## New Features Introduced
* **New Training Section**
* Organized into courses and editions
* Simplified interface with an overview of training (completed, expired, to be delivered, etc.)
* Issuance of training certificates for individuals
* **New Maintenance Section**
* Simplified interface with an overview of completed, expired, planned maintenance, etc.
* Ability to assign individual machinery, environments, or PPE to maintenance orders
* Issuance of maintenance reports for environments, equipment, or PPE (certificates)
* **New Procedures Section**
* Simplified interface with an overview of implemented, expired, planned procedures, etc.
* Ability to assign individual site resources to reports
* Issuance of procedure reports (certificates)
* **New Individual Prescriptions Section**
* Fully replaces the old PPE section
* Organized into individual prescriptions and deliveries
* Simplified interface with an overview of deliveries (completed, expired, planned, etc.)
* Ability to specify the specific PPE from inventory at the time of delivery
* Issuance of PPE delivery reports (certificates)
* **New Occupational Health Surveillance Section**
* Organized into prescriptions and medical visits
* Occupational health surveillance as a preventive action linked to a risk origin
* Simplified interface with an overview of completed, expired, planned medical visits, etc.
* Issuance of fitness certificates for individuals (certificates)
* **New Expiration Calendar**
* Visibility of all activities to be completed, even those without deadlines
* Simplified visibility of all deadlines/calendar events
* **New Materials/PPE Section**
* Management of PPE as site material resources
* Management of PPE inventory (batches, expiration dates)
---
# ISO 45001 and 4HSE: Why Computerize the Occupational Health and Safety Management System
> Discover how the ISO 45001 standard and the 4HSE software can improve the management of health and safety at work.
Mar 17, 2020
Discover how the ISO 45001 standard and the 4HSE software can improve the management of health and safety at work.

## ISO 45001 and 4HSE: Why Digitalize the Health and Safety Management System
The **ISO 45001 international standard** sets the requirements and provides guidelines for the implementation of a **health and safety management system (HSMS)**.
More specifically, the **UNI ISO 45001:2018** standard replaces the **OHSAS 18001** standard, establishing that all organizations with a certified HSMS will have until 2021 to transition to the new international standard.
The **ISO 45001** certification was developed to mitigate all the risk factors that can cause harm to companies and their employees, and it is applicable to any organization (regardless of size, type, and nature) that wants to implement a structured path for **workplace safety management (WSM)**, improving its performance in terms of injury and illness prevention.
The main difference between this standard and the previous OHSAS 18001 is the emphasis on **risk management**, encouraging companies to adopt a **risk-based approach** to identify sources or situations that could harm the entire system.
## Goals and Benefits
**ISO 45001** represents a turning point in health and safety at work. For the first time, all companies have the opportunity to refer to a **single, uniform standard** internationally, which provides a clear path to develop suitable measures.
The two main results that the standard aims to achieve are:
1. **Continuous improvement** of workplace safety performance
2. Achieving the established **objectives**
We could see it essentially as the application of the **PDCA Cycle** (or Deming cycle) used for process and product management:
* **Plan**: planning objectives and processes necessary to achieve the expected results
* **Do**: execution and implementation of the plan
* **Check**: checking the results obtained and comparing them with the expected ones
* **Act**: did the implemented plan have the desired effects? Can it be improved? This is the phase where the process is either finalized or improved.
### How can we practically translate this continuous improvement cycle?
* Establishing systematic processes that consider **risks and opportunities** related to different contexts
* Determining what these risks are and what actions need to be taken to **eliminate or mitigate** their effects
* Establishing **operational controls**
* Evaluating the performance of the adopted **Health and Safety at Work** model, looking to improve it with appropriate actions
* Ensuring that workers take an **active role** in matters related to WSM
This all translates into:
> *Improved response times\
> Reduced incidents and overall costs\
> Reduced downtime and disruption costs\
> Improved employee-company empathy*
## A Digitalized Approach to Health and Safety at Work
ISO 45001 provides **guidelines**, but **does not establish a specific methodology** for risk analysis, which remains at the discretion of the professional technician.
This is because, if we think about it, the real need for any company or organization is not so much to evaluate the effects of a specific risk or know the expiration of a protective device, but to have an **overview** of all aspects related to workplace safety… and therefore:
* Mapping of **environments**, **equipment**, and **substances**
* **PPE**: how many are available, type, delivery, and expiration
* **Training**: organizing courses and editions, workers to train, and those already trained
* **Health Surveillance**: visits and prescriptions
* **Maintenance**: maintenance status, plans, and orders
* **Event log**: focusing on injuries, incidents, and near misses
* **Risk assessment**
* Certificates and **fitness**
* Managing **expiration dates**
4HSE is a tool designed to provide all information related to **health and safety** in the workplace in a single place, through a **digitized management** that simplifies procedures and minimizes documentation.
A tool created to achieve that **overview** and **collaboration** among all parties involved in the **HSMS**, transforming **needs** into **software functionality**.
---
# Existence Periods, New Update
> Discover the new features introduced in version 2.3.0 of 4HSE, including existence periods and the update of the personal data registry.
Apr 21, 2020
Discover the new features introduced in version 2.3.0 of 4HSE, including existence periods and the update of the personal data registry.

## New 4HSE Update: Version 2.3.0 is Here
The new version of our management system has been released. Two main new features:
* Introduction of existence periods
* Update of personal data registry
### Existence Periods
The **existence period** refers to the time span (how long and how often) a specific item has been part of our safety project.
The elements for which existence periods can be specified are:
* Human resources
* Material resources (environments, equipment, substances, PPE)
and all the prevention actions associated with them, such as:
* Training
* PPE
* Health surveillance
* Maintenance
* Procedures
Additionally:
* Work phases
* Risks
The organizational approach we have decided to adopt is the **parent-child** model. Here’s an **example**:
Mario Rossi is a seasonal worker who worked during a specific period and was then hired on a permanent contract starting from 01/01/2020.
Let’s assume that during his employment period, the worker:
* Worked in the Warehouse Management work phase
* Attended a forklift operator training course
* Took a general training course (4 hours)
* Underwent a personal prescription protocol, which included being issued a high-visibility vest
These items are defined as **child elements** of the person, which is in turn the **parent element**.\
This creates a hierarchy:
*Mario Rossi*
* Warehouse Management
* Forklift Operator Training
* General Training (4 hours)
* High-Visibility Vest
All these elements will have a **specific existence period** and will be displayed in the graph.
### Personal Data Registry Update
We have updated the registry for workers to allow for the **export of contact data**, along with several other changes, including the addition of a **Contacts tab** in the **People** list, both for project and location, to streamline operations.
In the **People menu**, the **Contacts** tab is now visible and editable by selecting the relevant name (previously editable only from the worker’s profile). Additionally, a **Notes** field has been added to the **Contacts** section, which allows you to qualify the contact after determining the type.
Finally, the *value* field is now a simple text, making editing faster.
It is now possible to add the **phone**, **mobile**, and **email** columns to the *People* list and **export the .csv** of the registry.
---
# 4HSE Academy
> Discover the launch of 4HSE Academy and other new features introduced to improve the management of health and safety at work.
Apr 29, 2020
Discover the launch of 4HSE Academy and other new features introduced to improve the management of health and safety at work.

## Launch of 4HSE Academy and Other New Features!
To promote more autonomous and informed management of health and safety at work with the 4HSE platform, we are launching our **Academy** today!
The new portal is accessible only to registered users and includes:
* **Manuals**: user manuals and reference guides.
* **Video tutorials**
* **API**: the documentation necessary to integrate 4HSE with other programs.
* **Events**: webinars and updates.
## Other New Features: Bulk Actions and Quick Procedures
To further speed up operations, we’ve introduced **quick procedures**, which will be gradually enhanced with new features.
The new guided procedure introduced is **bulk certificate creation**. From today, it is possible to create multiple certificates simultaneously by selecting the people of interest as shown in the image below. The **quick operation** is available for:
* *Training*
* *PPE*
* *Maintenance*
* *Procedures*
* *Health Surveillance*
---
# The Latest Updates: 4HSE 2.4.0
> Discover the new features introduced in version 2.4.0 of 4HSE, including the reorganization of documents and the introduction of certificates.
Sep 23, 2020
Discover the new features introduced in version 2.4.0 of 4HSE, including the reorganization of documents and the introduction of certificates.

## New Document Organization: Now Files/Certificates
After a few years since their introduction, we rethought the **documents** in 4HSE. We realized that their use could be unclear, as it overlapped the concept of **document** with the concept of **file**.
A document is an abstract object that can be created and managed using different media (paper, email, files, etc.). With the recent introduction of certificates, we added a new piece, in preparation for the replacement of documents.
Additionally, many users asked for the ability to set **expiration dates for documents**. While it was already possible through procedures, it was quite complex to understand and manage operationally.
Therefore, we decided to rethink the way we **manage documents** in 4HSE.
* **Files**: If you want to upload images, technical sheets related to equipment, or other similar items, you can use the new “files” section. Now it’s much simpler; just an **upload (or drag\&drop)** to upload a file.
* **Certificates**: Certificates are documents, not necessarily linked to a file (you might have a paper copy in your archive), which you can add directly to a site, piece of equipment, or other objects. You can add certificates manually or have actions (training, maintenance, procedures, etc.) generate them for you.
## Document Migration
All the **documents in the old section** have been converted into files. If a document had multiple versions, each version was migrated into a file. The directory structure has been preserved and completely migrated.
We’ve added a **new tool**, which will be available until 31/12/2020, that allows you to convert one of your old documents into a certificate. Documents that can be converted into certificates are those that were present in sites. You can access this migration wizard by opening the files section of a site and selecting the button shaped like a ship in the toolbar.
## Actions in External Window
It is now possible to open actions (Courses, Maintenance, Health Surveillance, Procedures, Personal Protection) in an independent window.
This new feature brings two improvements:
1. We can focus on the single action and see only the information related to it. For example, we no longer have to search among all course editions; in this window, we will only see the list of editions for the open course.
2. We can open the action from where it is referenced, without needing to move between menus and perform searches.
In the figure, we opened the course “Specific Training for Medium Risk (8 hours)” from the actions list in the *Plowing and Harrowing* phase. We then selected, from the course editions list, the one from May 7, 2018, to see the results for the participants.
---
# Innovative Companies: Wired Talks About Us!
> Discover how Wired, one of the most prestigious tech magazines, talked about 4HSE and our HSE software.
Oct 12, 2020
Discover how Wired, one of the most prestigious tech magazines, talked about 4HSE and our HSE software.

**Wired**, one of the most renowned magazines and a key reference in the tech and digital world, discusses the **startups** that are leading the evolution in the world of **workplace safety**.
In the article, among other innovative companies, **4HSE** is mentioned alongside **E-time**, the other company in the group that created the **4HSE – Cloud Safety System** to assist RSPPs, employers, and consultants in managing Health and Safety at work.
Being featured in such a prestigious magazine is a point of pride for us, a small recognition for what we’ve accomplished so far, and it gives us further motivation to continue evolving our **HSE software**.
We would like to thank all our customers who have trusted us over the years, especially those who believed in us from the very beginning, and of course, we also thank in advance those who will decide to start working with us in the future!
**Link to the full article:** [Emergenza coronavirus e non solo: le startup innovano la sicurezza sul lavoro](https://www.wired.it/economia/start-up/2020/10/29/coronavirus-sicurezza-lavoro-startup/?refresh_ce=)
---
# Ambiente Lavoro Fair: We Will Be There from December 1 to 3!
> Join the 2020 Ambiente Lavoro Fair online and discover our workshop on shared management of Workplace Safety with the 4HSE platform.
Nov 26, 2020
Join the 2020 Ambiente Lavoro Fair online and discover our workshop on shared management of Workplace Safety with the 4HSE platform.

The **2020 edition** of Ambiente Lavoro, the leading trade fair dedicated to the **HSE sector**, will be held **online** from Tuesday, December 1 to Thursday, December 3.
We will also be present as sponsors at this special edition, with our “online space” where you can connect directly with our representatives throughout all three days of the Fair.
Additionally, **on Wednesday, December 2 from 9:30 AM to 11:00 AM**, we will host our workshop *“Shared Management of Workplace Safety with the 4HSE Platform”*, which will be freely accessible to all fair visitors upon registration, to be completed **by November 30**.
To access the Fair and the scheduled workshops, simply register at this link:
*Workshop Program:* [Workshop Program December 2, 2020](https://www.4hse.com/wp-content/uploads/2020/11/pdf_fiera.pdf)
---
# INAIL 2020 Annual Report Data
> Summary of INAIL's activities in 2020, including accidents, occupational diseases, support to workers and companies, research, and future prospects.
Jan 10, 2021
Summary of INAIL's activities in 2020, including accidents, occupational diseases, support to workers and companies, research, and future prospects.

The [INAIL data](https://www.inail.it/cs/internet/comunicazione/sala-stampa/comunicati-stampa/com-stampa-relazione-annuale-inail-2020.html) on accident and occupational disease trends, the Institute’s activities in research, prevention, rehabilitation, and investments, as well as its economic results, were presented in Rome.
INAIL President **Franco Bettoni**, during his introductory speech, emphasized how, despite the passing years, efforts to combat work-related accidents and injuries are still not enough, urging institutions and social partners to establish a real **“safety pact”**.
> The heavy toll of work-related accidents shows us that we still aren’t doing enough. It’s not enough to be outraged; we must act.
The recipe has been the same for years:
* Engage national prevention system stakeholders
* Strengthen controls
* Promote greater awareness among workers and companies
* Enhance training and information to build a **safety culture**
Below, we summarize the key points from INAIL’s annual report.
### Work Accidents
The data concerning work injury reports in 2020 shows an overall **decrease in cases** compared to the previous year (-11.4% compared to 2019). However, the **negative figure** comes from the **number of fatalities**, which increased by +27.6% compared to 2019.
It must be noted that both the number of injuries and fatalities were significantly impacted by the Covid-19 pandemic, which accounted for a quarter of all injuries and a third of all deaths.
### Occupational Diseases
There was a decline in the number of occupational disease reports, with approximately **45,000 reports (-26.6% compared to 2019)**.
### Support for Workers
In terms of figures, in 2020, **6.4 million healthcare services** were provided, with 86% requested due to work-related injuries, while the remaining requests concerned occupational diseases.
One of the most significant interventions in 2020, as reported by Bettoni, was the innovative **multi-axial rehabilitation project** for patients, designed to address specific therapeutic needs post Covid-19, which may include respiratory, cardiological, musculoskeletal, and neurological aspects. Regional notices published in March aimed to establish agreements with healthcare facilities nationwide to ensure that workers with long-term post-Covid effects receive the necessary assistance promptly.
Other notable points include the allocation of 1.3 million euros for the reintegration and employment integration of workers with disabilities and the improvement of contractual conditions for **riders**, ensuring better health and safety protections.
### Support for Companies
The applications submitted by companies for a reduction in the tariff rate for **risk reduction interventions in workplaces** amounted to 30,900, covering interventions carried out in 2019, with a decrease in premiums for virtuous companies of about 140 million euros.
Due to the uncertain state of the entire production system, it became essential for INAIL to continue its commitment to co-financing (65% of the total cost) safety projects presented by companies through the Isi incentives.
### Research
The research activities promoted by INAIL were inevitably affected by the pandemic. However, the Institute actively participated in the work of the Technical-Scientific Committee established at the Civil Protection Department, providing technical support, and continued to strengthen its network of collaborations with universities, public research bodies, Irccs, research centers, associations, and national and international scientific organizations, as well as the Italian Institute of Technology.
### Future Prospects and Commitments
The **four key goals** for the future are:
1. Extend insurance coverage to the more than three million workers who are not yet entitled to it
2. Improve economic benefits for injured workers and those suffering from occupational diseases
3. Allocate more resources for strengthening prevention
4. Refine the Institute’s reporting tools
---
# New Tool: The Office Copy Tool!
> The new Copy Site tool is here!
Aug 2, 2021
The new Copy Site tool is here!

## What’s New in Version v.2.6.0
With the **latest version** of the HSE management software, we’ve introduced the ability to duplicate a site within a safety project. This feature is especially useful for those managing multiple companies and safety projects, such as **HSE consultants**, but not only!
This new feature **greatly speeds up** the process of adding new sites and their related data. We are also working on populating the software database with various templates (models) for different types of sites corresponding to various **company types**.
The **tutorial** for this new feature is available in the **Academy** section of the software.
---
# CSA STAR Self-Assessment
> 4HSE’s commitment to cloud transparency and security according to the Cloud Security Alliance STAR model
Aug 19, 2021
4HSE’s commitment to cloud transparency and security according to the Cloud Security Alliance STAR model

## CSA STAR Self-Assessment 3.1
The **Security Trust Assurance and Risk** (STAR, ) program includes key principles of transparency, rigorous auditing, and standards harmonization.
Companies that adopt **STAR** declare the best practices in place and validate the security procedures of their cloud offerings.
In addition, the STAR registry publicly documents the security and privacy controls provided. This publicly accessible register allows customers to evaluate their providers and make more informed purchasing decisions.
As part of the **AGID Certification** process for its Cloud SaaS service dedicated to the Public Administration, **4HSE** is committed to these principles and has published its **Consensus Assessments Initiative Questionnaire** (CAIQ) version 3.1.0 (Self-Assessment), which provides detailed information on how compliance, risk management, security, and personal data protection requirements are met.
The CSA STAR SELF-ASSESSMENT questionnaire has been published in the [Cloud Security Alliance registry](https://cloudsecurityalliance.org/star/registry/4hse-srl).
Direct link to the [Consensus Assessments Initiative Questionnaire v3.1](https://content-production.star.watch/4hse-srl/documents/2021-08-18_4HSE_CAIQ_v3.1_Final_OK_GelcigUo_added_20210818-17-323f3e.zip?1629313141&_ga=2.96605535.117989504.1629277554-1160661915.1629277554)
---
# Version 2.10.0 is out!
> Update with bug fixes and major improvements to certificate, action, and PPE management
Aug 23, 2021
Update with bug fixes and major improvements to certificate, action, and PPE management

### Fixed Issues
* *\[HSE-5411]* – For users with more than 100 projects, marking one or more as favorites did not work in some cases.
* *\[HSE-5412]* – The list of the last 5 opened projects was not functioning.
* *\[HSE-5418]* – Display error in the print preview of certificates for maintenance and procedures.
***
### New Features and Improvements
* *\[HSE-5403]* – **Certificate screens** have been rewritten using the **Kalo framework**.
* *\[HSE-5206]* – **Certificate external window**: tabs have been replaced with a left-hand menu.
* *\[HSE-5342]* – In **copy operations**, if an action is assigned to a location, it is now possible to copy the location as well.
* *\[HSE-5392]* – **Location/Actions screens** have been rewritten using the **Kalo framework**.
* *\[HSE-5398]* – **Wizard for bulk status changes** of course edition enrollments has been rewritten. The same functionality has been added to:
* medical examinations
* maintenance orders
* PPE deliveries
* reports
* *\[HSE-5404]* – **Bulk certificate issuance** from the course enrollments list has been rewritten. The same functionality has been added to:
* medical examinations
* maintenance orders
* PPE deliveries
* reports
* *\[HSE-5414]* – It is now possible to manage the **expiration date** of **PPE deliveries**: if the inventory item has a different expiration date than the one calculated based on the prescription duration, the user is notified and can apply an automatic update.
---
# CSA STAR Self-Assessment Update: CAIQ v4.0.2
> 4HSE publishes the updated Self-Assessment CAIQ v.4.0.2, confirming compliance with CSA STAR security standards recognized by AgID.
Aug 31, 2021
4HSE publishes the updated Self-Assessment CAIQ v.4.0.2, confirming compliance with CSA STAR security standards recognized by AgID.

4HSE adheres to the CSA STAR standard and has published the updated **CAIQ v.4.0.2 Self-Assessment** for STAR Level 1, a certification officially recognized by AgID.
The **Security Trust Assurance and Risk (STAR)** program by [Cloud Security Alliance (CSA)](https://cloudsecurityalliance.org) promotes key principles such as transparency, rigorous auditing, and the harmonization of security standards.
Organizations using the **STAR program** highlight their best practices and **validate the security controls of their cloud-based services**. The public **STAR Registry** provides open documentation of security and privacy controls in place.
This registry enables clients to **evaluate cloud providers** and make informed purchasing decisions based on a **globally recognized and standardized framework** of best practices.
## CSA STAR and AgID
**AgID (Agenzia per l’Italia Digitale)** recognizes the validity of the CSA STAR framework. As part of the accreditation process for its **SaaS Cloud Service for Workplace Health & Safety Management** in the Public Administration sector, **4HSE** has **committed to these principles** and published its own Consensus Assessments Initiative Questionnaire (CAIQ).
The updated **CAIQ v.4.0.2** Self-Assessment provides detailed insights into the **Shared Security Responsibility Model (SSRM)**—especially concerning compliance, risk management, security, and data protection requirements.
### 4HSE | CAIQ v4.0.2
The CSA STAR SELF-ASSESSMENT questionnaire has been published in the official [Cloud Security Alliance STAR Registry](https://cloudsecurityalliance.org/star/registry/services/4hse).
---
# New Update: Version 2.11.0!
> With the change of season comes a new version of our HSE platform, featuring new functionalities and several system bug fixes.
Sep 29, 2021
With the change of season comes a new version of our HSE platform, featuring new functionalities and several system bug fixes.

### Bug Fixes
* *\[HSE-5477]* – Unable to edit contact information for suppliers and partners.
* *\[HSE-5489]* – Unable to close the action association window.
* *\[HSE-5490]* – Allowed creation of two locations with the same name within the same project.
### New Features
* *\[HSE-5494]* – **New Project Dashboard** built with Kalo: bug fixes and improved usability.
* *\[HSE-5492]* – **New Project Window** built with Kalo: bug fixes and improved usability.
* *\[HSE-4407]* – **Added links to external windows** (recipients, actions, etc.) in schedule rows.
* *\[HSE-5434]* – **Recipient field** added to the certificate form and window title.
* *\[HSE-4836]* – In the external actions window, **Recipients** section: added tab for sessions/certificates.
* *\[HSE-5481]* – **Partner Panel** in the projects section: rewritten with the Kalo framework and enhanced for better usability.
* *\[HSE-5493]* – **New Partner Window** built with Kalo: bug fixes and usability improvements.
* *\[HSE-2968]* – **Archiving and permanent deletion** of a project.
* *\[HSE-5226]* – **Deletion of inactive users**.
* *\[HSE-5491]* – Project **status management** is now independent from subscription status.
---
# New Update: Version 2.12.0!
> New release of our HSE software!
Oct 30, 2021
New release of our HSE software!

### Bug Fixes
* *\[HSE-5552]* – Errors when creating/deleting a new location.
* *\[HSE-5555]* – Error opening global project.
* *\[HSE-5557]* – Fixed print template issues for events.
* *\[HSE-5559]* – User deletion issue.
* *\[HSE-5560]* – Unexpected data displayed in the desktop schedule.
* *\[HSE-5562]* – Folder display error in the certificate attachment selector.
* *\[HSE-5563]* – Sorting error in the attachment list.
* *\[HSE-5564]* – Sorting files/folders by size not working.
***
### New Features
* *\[HSE-5494]* – **Suppliers**: Added contact details in the registry.
* *\[HSE-4495]* – Kalo refactor: **Project/People** window.
* *\[HSE-5453]* – Kalo refactor: **Project/Suppliers** window.
* *\[HSE-5502]* – Kalo refactor: **Location** window.
* *\[HSE-5452]* – Kalo refactor: **Location/Work Phases** window.
* *\[HSE-5541]* – Kalo refactor: **Location/Suppliers** window.
* *\[HSE-5527]* – Kalo refactor: **Location/People** window.
* *\[HSE-5511]* – Kalo refactor: **Person** window.
* *\[HSE-5498]* – Kalo refactor: **Person/Actions** window.
* *\[HSE-5499]* – Kalo refactor: **Person/Info** window.
* *\[HSE-5500]* – Kalo refactor: **Action** window.
* *\[HSE-5504]* – Kalo refactor: **Work Phase** window.
* *\[HSE-5522]* – Kalo refactor: **Supplier** window.
* *\[HSE-5497]* – New **project creation wizard** with the option to start from a **template project**.
---
# Certificates, Attestations, and Appointments: Create and Customize Templates
> Learn how to upload and edit custom templates directly in 4HSE to streamline your document management.
Nov 9, 2021
Learn how to upload and edit custom templates directly in 4HSE to streamline your document management.

In addition to the default templates provided by 4HSE, users can now upload or create their own templates directly within the platform and associate them with the relevant document types.
The updates introduced in March focus on managing and customizing templates such as **Risk Assessment Documents (DVR)**, **training participation certificates**, **technical and safety sheets**, **PPE delivery logs**, **fitness certificates**, **work environment reports**, **substance records**, **official appointments**, and more.
For several months, the platform has offered a variety of **document templates** that can be **printed** directly or **downloaded** for editing.
With the release of the new version of 4HSE, you can now upload your **custom templates** ready for print or edit the **existing ones** right within the platform using the *visual editor* or the *HTML editor*. This new feature provides a significant **time-saving advantage** for anyone looking to **customize templates**, eliminating the need to download and edit each file individually (e.g., in Word or HTML).
## How to Upload a Custom Template
When it comes to **customizing templates**, you have two main options:
1. Upload a custom template
2. Edit an existing template
To **upload a custom template**, we recommend doing so via the document archive of the relevant site or project:
1. Open the reference site and go to the **Documents** section
2. Select the desired **folder** from the tree structure or create a new one
3. Click on the dropdown menu (New Document) and select **New Template**
4. Here, you can upload your custom template (we recommend some familiarity with HTML).
## How to Edit a Standard Template
If you prefer to edit one of the **pre-existing templates**, you also have several options. For example, you can edit the template directly from the document archive by selecting the appropriate folder and template (e.g., DVR).
Click the **Edit** button, and in the new window, you’ll be able to make changes to the existing template.
Alternatively, you can edit the template just before printing. For instance, if you need to print a PPE delivery certificate, click the **Edit** button, and a template editor page will open (again, some knowledge of HTML is recommended).
---
# DVR Report Generation
> Automatic generation of DVR and DUVRI: export in various formats, instant printing, and fully customizable layouts.
Nov 22, 2021
Automatic generation of DVR and DUVRI: export in various formats, instant printing, and fully customizable layouts.

## New feature: DVR report generation and printing
Starting today, you can generate the **Risk Assessment Document (DVR)** directly with 4HSE.\
With this new release, the **DVR generation** process is fully automated, allowing you to download your risk assessment document in the following formats:
* Microsoft Word
* PDF
* HTML
The generated **DVR** offers two paths for users: you can either **download and customize** the content and layout (Word or HTML formats), or simply choose the **PDF version** and **print** it directly from the platform.
***
### How to generate and print the DVR
The system automatically compiles the **Risk Assessment Document** using all the data you’ve entered in your safety project.
**Your DVR is ready in just 5 clicks!**
1. Open the location window for which you want to **generate the DVR**, then click on the *Info* tab in the location menu.
2. Click on the *Print* button, then hit *Next*.
3. A document preview will be generated. From here, you can either launch a **direct print** or **save the document as a PDF**.
4. Click *Next*, choose the format in which you want to **export the DVR**, and select where to save it (either on **your computer** or in the platform’s **document archive**).
5. Click *Confirm* to **start downloading** the risk assessment document.
***
### DVR and DUVRI
Within the platform, in addition to generating and customizing the **DVR**, you can also automatically create and edit the **Interference Risk Assessment Document (DUVRI)**—and that’s not all!\
You can also automatically generate certificates, delivery logs, appointment letters, and many other documents.
You can choose to use the **default templates** provided by 4HSE or upload and work with **your own custom templates**.\
All templates—DVR, DUVRI, and others—can be fully customized in both content and layout.
---
# 4HSE App is Here!
> The 4HSE mobile app is now available on Android and iOS stores.
Nov 23, 2021
The 4HSE mobile app is now available on Android and iOS stores.

We are excited to announce the arrival of the **4HSE mobile app**, available to all our customers and **included in the subscription** plan.
This first version of the app is designed for individual workers to consult **certificates and attestations**, get an overview of **due dates**, and track **incidents, injuries, and near misses**.
We are particularly happy to share this update with you. It represents an important milestone and a first step towards our primary goal: to make **everyone** (workers, managers, employers, etc.) **active participants in workplace safety**.
The app is available on **Android** and **iOS** stores.
For more details and information, feel free to contact us!
---
# People Search, Upcoming Taskd, and Digest: New Features in Version 2.23.0!
> Discover the new features in version 2.23.0 of 4HSE: an advanced people search tool, the customization of 'Expiring' activity status, and new options for notifications and digest. Significant improvements have also been made to the interface and content.
Jan 8, 2022
Discover the new features in version 2.23.0 of 4HSE: an advanced people search tool, the customization of 'Expiring' activity status, and new options for notifications and digest. Significant improvements have also been made to the interface and content.

Here are the new features in the latest release of our **HSE software**:
* **People Search Tool**: Within 4HSE, it is now possible to perform an advanced search for people in the platform’s database, with filters for:
1. office
2. role
3. action
4. work phase
5. risk
6. organizational unit
7. company role
8. type (employee or external)
9. text search.
* **Customizing ‘Expiring’ Activity Status**: The option has been introduced to customize the number of days prior to an action’s actual expiration when it will be considered as “expiring” (e.g., setting an action to be considered “expiring” 7 days before its actual expiration). A different time interval can be set for each type of action, and these settings will be automatically inherited by all actions of the same type unless otherwise specified.
* **Notifications and Digest**, customized timing and testing: We have added the ability to customize the time notifications and digests are received and a testing tool to independently verify their correct functioning.
Along with these **new functionalities**, our technical team has addressed several tasks to improve **content and the user interface**. Here are the details:
* \[HSE – 285]: Modified Help for person details in the project window
* \[HSE – 284]: Added Events tab to person details in the project window
* \[HSE – 283]: Modified Help for material resources details
* \[HSE – 282]: Modified Help for action details
* \[HSE – 281]: Added Events tab to action details
* \[HSE – 278]: Added Events menu to action window
* \[HSE – 275]: Added Events tab to material resources
* \[HSE – 272]: Org Role not filtered by project\_id
* \[HSE – 269]: Updated icons in the Project window
* \[HSE – 268]: Rearranged menu items in the Partner window
* \[HSE – 267]: Added “partner\_id” field to the Control Panel/Partner/Details form
---
# New schedule released!
> Discover the new features of version 2.17.0 of 4HSE: a complete redesign of the due date system with new functionalities such as selected row details, pre-filled filters, and the ability to modify items directly from the details. Numerous bugs have also been fixed to improve system stability and usability.
Mar 21, 2022
Discover the new features of version 2.17.0 of 4HSE: a complete redesign of the due date system with new functionalities such as selected row details, pre-filled filters, and the ability to modify items directly from the details. Numerous bugs have also been fixed to improve system stability and usability.

With the release of the new version of the HSE software, we have rethought the due date system by adding some new features and improving others, including:
* Selected row details: all the `tabs` visible at the bottom were not there before. Having all this information directly accessible from the due date system is a great convenience.
* Ability to modify and create items directly from the details, such as registering a *person* for a *course session* or adding *equipment* to a *maintenance order*.
* Pre-filled date filters, such as *previous month*, *last 3 months*, and similar. Previously, it was necessary to always input both the start and end dates of the range.
* Ability to issue a *certificate* directly from the selection: *certificates* are the “documents” that confirm the completion of a specific *prevention/protection action*, and their issuance is one of the most important and frequent tasks.
In addition to these new features, the following bugs have been fixed:
* \[HSE-5799] – Add person to DPI delivery session not working
* \[HSE-5801] – NotifyV2Manager also iterates through all project template locations
* \[HSE-5827] – Unit of measure view without ID
* \[HSE-5831] – Due date system: project list not updating
* \[HSE-5832] – Due date system: filter on last certificate issuance in the future
* \[HSE-5835] – Incorrect contextual help
* \[HSE-5838] – Hide actor configuration on inaccessible projects
---
# New Version Update 4HSE v2.17.5!
> Version 2.17.5 of 4HSE brings bug fixes and technical improvements to make the platform more stable and performant.
May 12, 2022
Version 2.17.5 of 4HSE brings bug fixes and technical improvements to make the platform more stable and performant.

## Release Notes
For **version 2.17.5** of the HSE platform, no new functional developments have been planned. Our technical team focused on resolving several bugs of varying complexity and improving the system with a focus on performance and stability. Below are the main tasks we have worked on:
* \[HSE-79] Desktop icons: partner badge not appearing when added
* \[HSE-78] Icon positioning: icons overlap when added
* \[HSE-74] Action session subscription, notes are not being saved
* \[HSE-73] By default, the warning for action\_session\_subscription is incorrectly set to active
* \[HSE-72] SUGGESTIONS | Disappear after executing the first one
* \[HSE-71] CERTIFICATES | Warning always present
* \[HSE-70] DPI Inventory assignment to DPI delivery is not being retained
* \[HSE-69] Partner panel + other projects | Favorite star not working
* \[HSE-68] Unable to associate external roles to the safety organizational chart
---
# New Update and New Notification Configuration System
> The 4HSE version 2.18.0 is here! The main novelty? A brand-new system for configuring email notifications and digests, designed to be simpler, clearer, and more customizable. Discover how the settings change, what each user can do, and how to stay updated on the most important deadlines.
Jun 9, 2022
The 4HSE version 2.18.0 is here! The main novelty? A brand-new system for configuring email notifications and digests, designed to be simpler, clearer, and more customizable. Discover how the settings change, what each user can do, and how to stay updated on the most important deadlines.

The main novelty in the new version of 4HSE is the notification and digest configuration tool, which improves and simplifies these features.
4HSE version 2.18.0 has been released!
## New Features
This important update revolutionizes and simplifies the notification configuration system. Specifically, an important distinction between **digests** and **emails** has been introduced.
### What’s Changing?
* **Emails** are **timely notifications** related to a **deadline** or **schedule**, and they can be configured only at the project level. For example, the project administrator can decide that all training activity managers will receive an email notification three days before the date of a course session.
* **Digests** are **daily/weekly/monthly reports** received via email that each user can configure independently. For example, a user can decide to receive a digest every Monday containing all the training deadlines scheduled for the following week.
### The configuration methods for emails and digests have been simplified to make them easier to understand and use. The new default settings:
#### Emails (for Projects)
* An email will be sent to **DPI recipients** 3 days before the delivery date.
* An email will be sent to **training recipients** 3 days before the course session date.
* An email will be sent to **health surveillance recipients** 3 days before the medical visit date.
#### Digests (for Users)
* A **monthly digest** will be sent on the 15th of each month and will contain a list of all deadlines and schedules for the upcoming month.
* A **weekly digest** will be sent every Monday and will contain a list of all deadlines and schedules for the upcoming week.
As usual, the guide and tutorial will be available in the Academy portal in the coming days. Also, on **Thursday, June 16th at 3:00 PM**, there will be a client-exclusive webinar (the invitation will be sent via email) dedicated to the new tool.
---
# The new safety organization chart!
> The new company organizational chart is coming to 4HSE, with a redesign that makes it clearer and more functional. In this article, you’ll find the invitation to the dedicated webinar, along with a preview of the upcoming features, such as the white-label area and updates to the tutorials on Academy. As always, there are bug fixes and improvements.
Jun 29, 2022
The new company organizational chart is coming to 4HSE, with a redesign that makes it clearer and more functional. In this article, you’ll find the invitation to the dedicated webinar, along with a preview of the upcoming features, such as the white-label area and updates to the tutorials on Academy. As always, there are bug fixes and improvements.

After the update to the notification configuration system, it’s now time for a redesign of the **company organizational chart** section.
In this article, we won’t dive into the details of the new features, but we invite you to join the webinar (exclusive to customers. You will receive the invitation directly via email) on July 7th, where we will explain the **new organizational chart** in detail.
## Other New Features
In addition to the **company organizational chart**, we are also working on a **new white-label area** to give users more autonomy in personalizing the platform, as well as updating the tutorials and training materials available in Academy.
### Other Tasks
In parallel, as usual, we have worked on resolving the latest bugs and issues reported to us, which are listed below with the corresponding codes and descriptions:
* HSE-206 Maintenance manager cannot create orders
* HSE-194 Added and edited Help for project notifications
* HSE-159 Permissions/actions anomaly in the kebab menu
* HSE-158 File deletion failed
* HSE-157 Toolbar not in read-only state
---
# A New Tool: The Widget Editor for Creating Forms, Checklists, and Much More!
> With version 2.24.0 comes the Widget Editor: a powerful and intuitive tool for creating forms, checklists, and many other custom templates. A significant step forward for those looking to adapt 4HSE to their needs. Also, check out all the other new features, including bug fixes, improvements, and new translations in French and Spanish.
Oct 27, 2022
With version 2.24.0 comes the Widget Editor: a powerful and intuitive tool for creating forms, checklists, and many other custom templates. A significant step forward for those looking to adapt 4HSE to their needs. Also, check out all the other new features, including bug fixes, improvements, and new translations in French and Spanish.

The **Widget Editor** is undoubtedly the most exciting new feature in the **2.24.0** version of the software.
## Custom Forms and Checklists, and More! What is the Widget Editor?
The **Widget Editor** is a tool that allows you to **create and modify** widgets.\
A **widget** can be seen as a small application, for example, a **form** for entering personal data or a **checklist** for maintaining equipment. In the case of the latter, the Widget Editor allows you to **generate and customize** various **checklist templates** to be used in different audits.
While we’ve mentioned **Forms** and **Checklists**, the editor can obviously be used to create many **different templates**, combining **layout components**, both **static** and **input**.
For more information about the new tool and its usage, please refer to the **Manual section (User Manual > Widgets)** within the [Academy](https://academy.4hse.com/) portal.
## Other New Features
Between the release of version 2.24.0 and the previous version 2.23.0, as usual, in addition to introducing new features, we have also focused on resolving some system bugs and made several improvements to the existing functionalities of the platform.
Among the various activities, we would like to highlight the **translation work** done on the platform, which allows us to happily announce that 4HSE is now also available in **French** and **Spanish**.
### Release Notes: Bug Fixes & Improvements
* \[HSE-349] Validity status now available for certificates without expiration
* \[HSE-348] Normalization of day count for “expiring” status
* \[HSE-347] Project/People: project column hidden
* \[HSE-346] Site calendar: site and project columns hidden
* \[HSE-415] Copy work phases properly prepared for loading linked entities (demand, action, etc…)
* \[HSE-427] ActionSubscription without certificate, corrected “Status” expiration interval
* \[HSE-426] Person filter working
* \[HSE-424] Improved attachment loading for people
* \[HSE-423] Material Form (PPE), no longer required to set the ppe\_category
* \[HSE-418] Resolved error in action deletion
* \[HSE-455] Improved loading performance with more than 100 items
* \[HSE-448] History working even for different index calls with POST
* \[HSE-447] Sorting in project -> People list working
* \[HSE-485] CSV import: restored “hire date” field
* \[HSE-484] CSV import for people working also from Site/People
* \[HSE-529] Normalized Player functionality
* \[HSE-487] Drag and drop now working with snippets
---
# Password: innovation! The revolution of MATE-XT Exoskeletons
> Discover how the MATE-XT exoskeleton, the result of collaboration between AZeta Solutions and Comau Spa, is revolutionizing workplace safety with innovative technologies.
Dec 12, 2022
Discover how the MATE-XT exoskeleton, the result of collaboration between AZeta Solutions and Comau Spa, is revolutionizing workplace safety with innovative technologies.

The MATE-XT device is a **passive wearable exoskeleton**, meaning it has no motors. It is a wearable garment designed to assist the user’s upper limbs.
Last October, Comau Spa launched the **MATE-XT 4.0 Exoskeleton**, the world’s first carbon fiber exoskeleton with an ergonomic screening system (EAWS) that does not require motors or batteries.
This innovative product promises to revolutionize manual tasks in the workplace, with a **30% reduction in muscular effort**.
**MATE-XT**, now in its 4.0 version, is the result of Research and Development collaboration between **AZeta Solutions srl**, a company with over 30 years of experience in industrial automation, and **Comau Spa**, an Italian company part of the **Stellantis group**, specializing in robotics with a focus on anthropomorphic and collaborative robots.
## The MATE-XT Passive Wearable Exoskeleton
The MATE-XT device is a **passive wearable exoskeleton**, meaning it has no motors. It is a wearable garment designed to **assist the upper limbs** of the user in flexion-extension movements during **lifting tasks**, working in unison across three parts of the body: **back**, **waist**, and **arm**.
Once worn, the exoskeleton effectively prevents the operator from making incorrect movements, reducing **biomechanical overload risks**.
A real **strength** of MATE-XT is its **interchangeability**. The device can be easily swapped between operators and adjusted to fit the user’s physicality in **less than 60 seconds**.

### Application Areas
In every company, regardless of the sector, there is at least one person who **performs tasks with their body**. Whether it’s moving a package in logistics, assembling a component in production, or using a tool during maintenance tasks, all these activities can be improved with the use of an **exoskeleton**.
Here are some typical applications of **MATE-XT**:
* Screwing with arms raised
* Sealing with arms raised
* Assembly tasks with arms raised
* Under-body operations in the automotive industry
* Cleaning tasks with arms raised
* Painting tasks with arms raised
* Logistics operations
* Manual loading/unloading tasks
* Manual collection tasks
Resistant to dust, water, and UV rays, the device is **suitable for any job**: use with bare hands, tool assistance, or moving loads of any weight.
### Musculoskeletal Disorders: A Real Problem
National and European statistics on **musculoskeletal disorders** related to work activities clearly highlight the need for immediate effective countermeasures:
* The economic cost at the European level is **240 billion euros** (2% of GDP)
* In 2008, **40%** of reported occupational diseases were musculoskeletal disorders, while in 2020, the percentage rose to **70%**, a significant increase.
* In 2020, **INAIL reports** for musculoskeletal diseases were **over 30,000**

### AZeta Solutions and 4HSE: A Partnership Based on Innovation
When two companies that focus on innovation at the heart of their business models come together, a **partnership** is born.
“The world of Industrial Exoskeletons is shaping up in these years, and demand from companies is continuously growing. The training course for safety professionals (RSPP, HSE, etc.) currently does not include in-depth topics on exoskeletons, or even mentions them.
We were looking for a recognized partner who could help us communicate this information to the world of safety operators, and in 4HSE we found a company extremely responsive to technologies, up to date, and eager, along with us, to change the world of safety by improving the daily work of operators,” explains *Elisa Stivan, Sales & Marketing Specialist* at [AZeta Solutions srl](https://www.azetasolutions.com/).
A **common vision** aimed at **modernizing workplace safety**, with the development of technological support for workers and HSE operators, is now in place.
Based on this, our teams are actively working to integrate **MATE-XT** with **4HSE**, starting with adding exoskeleton management to the platform at the **equipment** and **procedure** level. We plan to achieve full interoperability between the device and the software in the coming months.
---
# Under the Christmas tree…comes the new version of 4HSE! 2.25.0
> We close 2022 with 4HSE version 2.25.0: new suggestions integrated into the schedules, improved contextual help, automatic certificate expiry calculation, and new features for Form widgets. Discover all the details!
Dec 27, 2022
We close 2022 with 4HSE version 2.25.0: new suggestions integrated into the schedules, improved contextual help, automatic certificate expiry calculation, and new features for Form widgets. Discover all the details!

We are closing this successful 2022 in style with a new software update, version 2.25.0, and of course, we are already working on the new features that will arrive in 2023. The upcoming year will be full of surprises and, naturally… more functionality!
## Key Highlights of This Year’s Final Release
* ### New Suggestions
The old suggestions previously available in the right panel of the desktop have been completely **revised**, **improved**, and **integrated** into the schedules (global, person, location).
* ### New Contextual Help
The **contextual help** that was previously available in the right panel of the desktop has now been integrated into individual windows. On the toolbars of tables and forms, a **(?) button** has been added. When clicked, it directs to the help section related to the reference area with the option to open the page directly within **Academy**.
* ### Automatic Certificate Expiry Calculation
Two **new fields** have been added within the certificates to define their validity. By default, the certificate validity is automatically filled in based on the validity of the action linked to it. However, it can also be customized if preferred. Based on the **certificate validity** and the **issue date**, the corresponding **expiry date** is automatically proposed.
* ### New Features for Form Widgets and Forced Save for the Editor
Once the Widget player is closed, if there are unsaved changes, the user will be prompted with a **close confirmation**. **History**, **Undo**, and **Redo** functionalities have been added to the data filled in the **form-type widgets**.
### Other Improvements
* Added “Project Name” column in notifications
* Translations for notifications obtained from the new translation system
* Fixed minor bugs and improved system stability and performance
* Updated Contextual Help in the Academy portal
---
# AgID Certification: We Did It!
> 4HSE has obtained the AgID certification, officially confirming the software's compliance with the necessary requirements to be used by the Public Administration. This recognition follows the CSA Star certification and highlights 4HSE's commitment to ensuring high-quality standards for digital workplace safety.
Mar 1, 2023
4HSE has obtained the AgID certification, officially confirming the software's compliance with the necessary requirements to be used by the Public Administration. This recognition follows the CSA Star certification and highlights 4HSE's commitment to ensuring high-quality standards for digital workplace safety.

4HSE is officially an **AgID accredited software** (Agency for Digital Italy)! 4HSE is now officially listed among the SaaS platforms that meet the requirements for **Public Administration**.
We are very happy to share this achievement with you, which comes at the end of an important journey, starting with the CSA Star certification a few months ago and concluding with AgID’s recognition of our system’s features and quality.
## The Role of AgID
The mission of the **Agency for Digital Italy** (AgID) is to ensure the achievement of the goals of the Italian Digital Agenda and to promote the use of information and communication technologies.
**AgID** is responsible for coordinating public administrations in the implementation of the **Three-Year Plan for Information Technology** for **Public Administration**, promoting the creation of new digital knowledge in collaboration with institutions and other **European**, **national**, and **regional** bodies.
For more information about AgID:
---
# New People Search Dashboard: Version 2.26.0 is Here!
> Discover the new features in 4HSE version 2.26.0: a new dashboard for searching people, with advanced features to view and manage individual details regardless of the project. Also, check out other improvements introduced.
Apr 5, 2023
Discover the new features in 4HSE version 2.26.0: a new dashboard for searching people, with advanced features to view and manage individual details regardless of the project. Also, check out other improvements introduced.

## What’s New in Version 2.26.0
### New People Search Dashboard
By clicking the **“People”** icon on the desktop, you can view the list of all people you have access to. Using the **advanced search bar**, located on the left side of the dashboard, you can search for people **regardless of the project they belong to**.
At the bottom of the list, you will find all the **details of the selected person**, including contact information, work phases, job roles, and responsibilities.
### Other Enhancements
* Added “Safety Role” filter in Project/People
* Added “Work Phases” tab in Project/Location/People
* Implemented extra field “office” in ViewPerson
* Improvements to the export field asset in .csv format
* Periods window: restored proper tooltip closure after mouse hover
---
# Events and Project Cancellation, new software update: version 2.27.0 out!
> This update improves usability with new features like managing events in a separate window and adding an 'Events' section in the person panel. Minor bugs have also been fixed, such as issues with DUVRI printouts and course location edits. Deleted projects are now hidden from the multi-company dashboard.
Jun 6, 2023
This update improves usability with new features like managing events in a separate window and adding an 'Events' section in the person panel. Minor bugs have also been fixed, such as issues with DUVRI printouts and course location edits. Deleted projects are now hidden from the multi-company dashboard.

## What’s New
A “light” update, but one that significantly enhances **usability** and boosts the overall efficiency of the 4HSE software. Once again, this release reflects our tech team’s ongoing commitment to improving the **user experience**. Here’s a rundown of what’s new in this version:
### Separate Event Window
You can now open individual events in a **dedicated detail window** and manage them independently from the site window.
### New “Events” Section in the Person Panel
A new **“Events” section** has been added to the Person window, showing all events the individual has been involved in.
### Deleted Projects
Projects marked as “deleted” are **no longer visible** in the project list within the multi-company dashboard.
### Other Minor Improvements and Bug Fixes
* Fixed issue with course session location not updating
* Resolved error in DUVRI print export
* Added “action type” column in certificate exports
* Global data hidden in deadline filters
---
# New Framework and Widget Designer: Version 2.28.0 Is Out!
> Discover what's new in 4HSE version 2.28.0: a brand-new UI framework for more stability when building forms and a redesigned widget designer! Plus, you can now email users who aren't linked to a project, expanding your communication options.
Jul 6, 2023
Discover what's new in 4HSE version 2.28.0: a brand-new UI framework for more stability when building forms and a redesigned widget designer! Plus, you can now email users who aren't linked to a project, expanding your communication options.

## More stability in form creation and the ability to email users outside the project
This release of 4HSE is a bit of a “nerdy” one, with the introduction of a new development framework. But let’s take a step back and explain, especially for non-tech folks, what a framework actually is.
### What is a Framework?
A framework is a software infrastructure that provides developers with a set of guidelines and tools for writing code. In other words, it’s a collection of utilities and instructions that helps teams build software faster and in a more coordinated way.
### Introducing the new “Kalo” framework
A **new UI framework**, called “Kalo,” has been developed and will now be used within 4HSE. It’s specifically applied to the widgets used to build and customize **user-generated forms**.
The ability to **create forms** was already available in the platform, but both the editor and the widgets have now been **rebuilt and re-implemented** using this new framework.
From a user perspective, visible changes are minimal—but under the hood, the structure is now more stable and performs better.
### Emailing users not linked to a project
You can now add the **email address of a registered user** directly in fields for roles like Responsible, Assigned, or Observer. This means a user already in the system can receive notifications even if they’re **not formally linked to the project as a Person**.
**Note: the email must still be registered within the platform.**
---
# Customizable Risk Assessment and Homogeneous Groups: Version 2.29.0 Released!
> What’s new in 4HSE version 2.29.0: manage Homogeneous Groups and customize the Risk Assessment process to enhance workplace safety.
Aug 5, 2023
What’s new in 4HSE version 2.29.0: manage Homogeneous Groups and customize the Risk Assessment process to enhance workplace safety.

With the release of version 2.29.0, two important new features have been introduced: the addition of **Homogeneous Groups** and the ability to customize how **Risk Assessments** are carried out.
## Homogeneous Groups
Thanks to the new **Homogeneous Groups**, you can now **classify workers into groups** who share similar tasks or characteristics, and are therefore exposed to the same risks.
## Customizable Risk Assessment
Alongside this new feature, we’ve also “closed the loop” by giving companies the power to tailor the **risk assessment process** to their specific needs. You can now choose to perform the assessment based on:
* **Work Phases**
* **Job Roles**
* **Homogeneous Groups**
This flexibility enables a more accurate and targeted risk analysis, helping improve safety management across the organization!
---
# Moving People Between Offices: Version 2.30.0 Is Out!
> Discover the new feature introduced in 4HSE version 2.30.0: a guided wizard to move people between different offices, while keeping track of their activities. Read the full list of updates included in this release.
Aug 28, 2023
Discover the new feature introduced in 4HSE version 2.30.0: a guided wizard to move people between different offices, while keeping track of their activities. Read the full list of updates included in this release.

## A Guided Wizard to Move One or More People Between Different Offices
We’re excited to announce that with the latest software release, we’ve introduced a feature many of you have been waiting for: the ability to **move a person** between different **offices**, while keeping track of their activities at both the original and destination locations.
In real-world business contexts, it’s quite common for a **worker** to move from one **office** to another as part of the same project. When this happens, there’s a clear need to carry over their **safety status** to the new site. With our new **guided procedure (wizard)**, this need is now fully addressed within 4HSE.
### (Nerd Alert) Complete List of Activities in Release 2.30.0
Here’s the complete list of updates:
#### Bug Fixes
* HSE-1392 Error 403 on Work-place/index
* HSE-1415 DVR error
#### Stories / Features
* HSE-1305 Smart CreateAction
* HSE-1307 “Move” icon on Person
* HSE-1308 WizardPersonMove
* HSE-1309 SelectOfficesFromTo
* HSE-1310 PersonSync
* HSE-1311 PersonSyncEntityAssignGridManager
* HSE-1312 PersonSyncEntityAssignGrid
* HSE-1316 Localtables lib
* HSE-1328 WizardPersonSync
* HSE-1345 Modified actionCreate to accept a date
* HSE-1346 Wizard client completion
* HSE-1356 Manual update
---
# Why should an EHS manager use software to manage their work?
> Discover what an RSPP is, their responsibilities within a company, and how software can streamline workplace safety management. We’ll also compare the roles of RSPP and HSE Manager and explain why 4HSE opted for an all-in-one solution.
Sep 26, 2023
Discover what an RSPP is, their responsibilities within a company, and how software can streamline workplace safety management. We’ll also compare the roles of RSPP and HSE Manager and explain why 4HSE opted for an all-in-one solution.

**Health and Safety Officers** (RSPPs) are professionals dedicated to workplace safety. They ensure that safety regulations are followed and that employees can carry out their work in a risk-free environment.
The RSPP role comes with a wide range of responsibilities that require careful planning and coordination.
## Table of Contents
* [Table of Contents](#table-of-contents)
* [Who is the RSPP and what is their role](#who-is-the-rspp-and-what-is-their-role)
* [Differences between RSPP and HSE Manager](#differences-between-rspp-and-hse-manager)
* [Key features an RSPP software should include](#key-features-an-rspp-software-should-include)
* [All-in-one vs. modular software: what’s the difference?](#all-in-one-vs-modular-software-whats-the-difference)
## Who is the RSPP and what is their role
The main responsibility of the RSPP (Responsible for the Prevention and Protection Service) is to ensure that all company activities comply with workplace safety regulations. This includes identifying risks, developing prevention plans, training employees, and continuously monitoring procedures. Here’s a breakdown of their main tasks:
1. **Risk Identification**: analyze and identify specific hazards in the workplace.
2. **Prevention Planning**: create tailored prevention plans to minimize identified risks and ensure employee safety.
3. **Document Management**: keep detailed records and documents related to workplace safety, including risk assessments, prevention plans, and incident reports.
4. **Monitoring and Updates**: continuously monitor safety conditions and update prevention plans as needed. The RSPP must oversee real-time safety practices and swiftly address any issues.
5. **Employee Training**: ensure that all employees receive proper safety training. The RSPP is responsible for organizing and managing training programs to educate staff on potential hazards and safety measures.
### Differences between RSPP and HSE Manager
The RSPP is a role defined under Italian law (Legislative Decree 81/2008 and Decree 106/2009), while the HSE Manager is a more globally recognized figure found in various countries, including Italy. The HSE Manager oversees safety, health, and environmental (HSE) policies and practices within an organization. While “Environment” is the most obvious difference, it’s not the only one. Let’s look at the key distinctions:
* **Regulatory Scope**: RSPPs operate within the specific framework of Italian regulations, with clearly defined responsibilities related to occupational safety. HSE Managers, on the other hand, follow more general guidelines, with duties that can vary depending on the country or industry.
* **Environmental Focus**: While RSPPs are primarily focused on worker health and safety, HSE Managers are also responsible for managing environmental issues like waste management, resource sustainability, and compliance with environmental regulations.
* **Organizational Role**: HSE Managers are often found within HR departments, typically holding a more strategic role with decision-making authority. They may manage teams and coordinate with various departments, including the RSPP. RSPPs, on the other hand, may not hold a managerial position and can either be internal staff or external consultants.
### Key features an RSPP software should include
Given the complexity of the RSPP’s job, it’s crucial to have tools that simplify daily tasks. Here are some essential features that an RSPP software should offer:
* **Deadline Management**: efficiently track deadlines for training, PPE distribution, maintenance plans, and more. Automated reminders help avoid oversights and reduce the risk of incidents.
* **PPE Management**: monitor PPE inventory and employee assignments to ensure proper use and availability.
* **Training Tracking & Certificate Management**: training is vital for maintaining a safe workplace. The RSPP must track sessions, issue certificates, and manage renewals. A robust software tool simplifies documentation, certificate issuance, and compliance monitoring.
* **Health Surveillance**: continuously track the health status of workers exposed to occupational risks. This includes scheduling medical exams, conducting environmental assessments, and enforcing preventive measures.
* **Audits and Checklists**: record inspection results and workplace walkthroughs to ensure safety protocols are being followed.
* **Risk Assessment Tools**: provide tools to identify, evaluate, and manage workplace risks with clear mitigation plans.
* **DVR (Risk Assessment Document) Creation**: generate compliant risk assessment documents that reflect current workplace conditions and the preventive measures in place.
### All-in-one vs modular software: what’s the difference?
As always, choosing between an all-in-one or a modular software solution depends on your company’s needs. That said, at 4HSE we’re often asked whether we offer a modular version of our software—so here’s our take.
4HSE was designed to **save time** and **enhance visibility** for RSPPs and HSE Managers across all their duties. We believe in providing **all the tools you need right from the start**. That’s why you won’t find a separate “DVR module” or “PPE module” in our system. Instead, we offer one comprehensive module that includes all the necessary features for managing Health and Safety at Work. We also recommend considering two additional points:
* **Ease of Management**: all-in-one software is simpler to manage. There’s no need to purchase or integrate extra modules later, and you won’t have to coordinate updates and maintenance across different components, reducing the risk of incompatibility.
* **Transparent Costs & Faster Onboarding**: all-in-one platforms offer a clear pricing structure and speed up the software adoption process. There’s no need to spend extra time selecting, buying, and configuring add-ons—you know the total cost from the outset.
---
# 4HSE and Forma LMS: Strengthening the Link Between Training and Workplace Safety
> This article presents the partnership between 4HSE and Forma LMS, aimed at integrating corporate training with workplace safety. Benefits of this integration include course synchronization, centralized certification management, and deadline tracking. It also highlights advanced tools like gamification to boost employee engagement, and concludes with details about an upcoming webinar exploring the platform and the opportunities offered by this collaboration.
Oct 13, 2023
This article presents the partnership between 4HSE and Forma LMS, aimed at integrating corporate training with workplace safety. Benefits of this integration include course synchronization, centralized certification management, and deadline tracking. It also highlights advanced tools like gamification to boost employee engagement, and concludes with details about an upcoming webinar exploring the platform and the opportunities offered by this collaboration.

We’re excited to announce a new partnership between 4HSE and Forma Farm, one of the companies behind the development of Forma LMS—an e-learning platform tailored to the specific needs of corporate training. This integration opens new doors for information sharing with a range of benefits.
## Forma LMS: The Open Source E-learning Platform
Forma LMS is an **Open Source Learning Management System (LMS)** maintained by the Forma Association, which includes over 50 members and a community of 4,000 users actively contributing to new features and platform updates. The association is led by five Italian companies, including **Forma Farm** and **Elearnit**.
These companies collaborate on the continuous development of the platform, as well as new features, integrations, and commercial partnerships—like the one we’re announcing today.
With Forma LMS—especially in its Forma Cloud version managed by Forma Farm—you can deliver **online training courses** for employees and other stakeholders (clients, resellers, partners, etc.). It acts as a true **training content hub (SCORM)**, featuring built-in support for prerequisites and scoring.
Staying true to its Open Source roots, the system allows for flexible configurations and customizations, with **available APIs** for third-party software integration.
### Application Scenarios
Since every organization must ensure safety and proper training in the workplace, this integration serves two main user groups:
* **Companies**: Can provide training to employees, manage certifications and attendance records centrally, and even deliver training to clients or suppliers on specific topics.
* **HSE Consultants**: Can deliver training to clients both on-site and remotely, update content in real-time, and issue participation certificates and training records.
### Why Integrate 4HSE with Forma LMS?
Here are some of the key advantages of this integration:
* **Personalized Training**\
Easily customizable content based on employee roles and risk categories. All certificates and training records are stored and linked to user profiles in one place.
* **User and Course Synchronization**\
Courses and participants are updated in real-time and available across both platforms. Whether working in 4HSE or Forma LMS, users can rely on consistent and up-to-date information.
* **Synchronization of Calendars, Courses, and Certificates**\
Courses can be delivered directly from the platform, participant progress can be tracked, and upcoming deadlines can be monitored.
* **User Engagement and Gamification**\
Designed to boost user interaction, the platform uses gamification tools (points, leaderboards, badges, rewards, etc.) to make learning more engaging.
* **Integrated Reporting**\
Consolidated training data and HSE records simplify monitoring and management.
* **Fewer Errors, Less Time Spent**\
Automating the data flow between the two systems eliminates duplicate data entry and reduces human error.
* **Toward a “Shared Culture of Safety”**\
Coordinated training fosters engagement and awareness. Structured learning contributes to the development of a shared workplace safety culture.
### October 19: Presentation Webinar
On Thursday, October 19 at 3:00 PM, we will officially present this new collaboration, followed by a brief overview of the e-learning platform. Participation is free, but registration is required at the following link: [Register for the Webinar](https://attendee.gotowebinar.com/register/3739862791504951648)
We look forward to seeing you there!
---
# Safety in the workplace management: 5 things to know before choosing the software most suited to you
> How to choose management software? This article offers practical and technical advice to evaluate the available solutions, focusing on data security, backups, hidden costs, and support. Learn what to ask providers and how to avoid unpleasant surprises, especially when the contract ends.
Feb 12, 2024
How to choose management software? This article offers practical and technical advice to evaluate the available solutions, focusing on data security, backups, hidden costs, and support. Learn what to ask providers and how to avoid unpleasant surprises, especially when the contract ends.

When choosing a **software for managing Health and Safety in the workplace**, many subjective factors come into play:\
your working method, your available budget, the people involved.
That’s why the real question isn’t *“Which is the best software?”*, but rather:\
***Which software is best suited to your needs?***
In this article, we go beyond the classic **cost–functionality comparison** to look at other aspects—some of which are far more important than the price tag.
## Licence and real-time collaboration
**How is the licence structured?**\
Is the cost based on the number of users, or on the data handled?\
This helps you understand whether you need to buy a licence for every person contributing to the project, or if you can have **unlimited users** under a single plan.
**Can multiple people work on the same project at the same time?**\
Real-time collaboration is essential when you work with colleagues or clients.\
Make sure the platform allows for it.
**Can I assign different access levels to different users?**\
Not all Health and Safety software makes it easy to define what each user can see or do—yet this feature is often crucial when managing multiple teams or external consultants.
## Modularity of the software
**Is the software structured in modules?**\
If yes, which functions are included in the base version, and which must be purchased separately?
Sometimes a modular system that *looks* affordable can end up costing more than a complete package, once all necessary tools are added.\
Take the time to **compare total costs** between modular and non-modular solutions.
## Archive space
**Is archive space limited or unlimited?**\
Health and Safety professionals often manage thousands of documents.\
Make sure you understand how many and what types of documents you can store, whether there are upload limits, and how the system allows you to retrieve them.
## Portability and compatibility
**Which devices can I use the software on?**\
A desktop-only tool may not be enough if you work on site or travel often.\
If that’s your case, make sure the software supports **mobile access** from tablets and smartphones, and allows **multi-user sessions** from different devices.
**What type of technology does the platform use?**\
There are three main types:
* **On-premise**: Installed on your computer and managed via a local server. Often requires one licence per workstation.
* **Cloud-based**: Runs on remote servers. No installation needed.
* **SaaS (Software as a Service)**: Runs via the web and is offered as a service. The subscription typically includes **updates and support**, without needing to install anything.
Once you’ve identified the type of platform, check that it’s compatible with your **OS and browser**.
## Transparency
**Is everything clear from the start?**
* Are data backups automatic? Can you create one yourself?
* What happens to your data and projects if you cancel the service?
For archive space, extra modules, printing, support or training:\
check **what’s included** and **what comes at an extra cost**, now and in the future.
Finally, ask about **customer support**:
* Is it included or paid separately?
* What channels are available—chat, phone, ticket?
* Is there documentation or training material you can access on your own?
---
# REST API Usage
> A detailed guide for developers on using the 4HSE REST API: an overview of the architecture, authentication methods, authorization rules, and CRUD operations. The document includes an example to simplify the integration and usage of the API.
Feb 15, 2024
A detailed guide for developers on using the 4HSE REST API: an overview of the architecture, authentication methods, authorization rules, and CRUD operations. The document includes an example to simplify the integration and usage of the API.

## Introduction
In this guide we will describe the 4hse architecture, and the web services that it offers to developers. Then we will build a code example that includes the API usage and covers a common developing scenario.
* [Introduction](#introduction)
* [Standard API](#standard-api)
* [Authentication](#authentication)
* [oauth2](#oauth2)
* [access-token](#access-token)
* [Authorization (ACL)](#authorization-acl)
* [Calls](#calls)
* [INDEX](#index)
* [VIEW](#view)
* [CREATE](#create)
* [UPDATE](#update)
* [DELETE](#delete)
* [Code example](#code-example)
## Standard API
4hse platform provides a big set of web services that allows you to manage your projects’ data. All services follow [HTTP REST API Standard](https://roy.gbiv.com/pubs/dissertation/rest_arch_style.htm), and they provide CRUD operations on resources.
> A resource is a list of attributes (a person is described by first name, last name etc.). Each resource has a resource identifier, an `id` attribute that has a unique value. Resources are grouped in collections based on their type (all resources of type person are grouped into person collection).
For each collection there are generally five basic endpoints:
```
- GET /index
- GET /view/
- POST /create {payload}
- PUT /update/ {payload}
- DELETE /delete/
```
It could happen that a collection doesn’t follow this standard. Anyway all available API are well documented [here](https://docs.4hse.com/it/dev/guides/using-rest-api/) using the [Open API](https://swagger.io/specification/) standard.
## Authentication
To get access to the 4hse apis you must begin with the authentication. There are two ways to get authenticated:
* oauth2
* auth\_code
Suppose you would retrieve the list of offices ordered by name, then you should call the api: `service.4hse.com/office/index?sort=-name&limit=50&offset=51`
If you make this call without any authentication you will receive the `Unauthorized (401)` response code. You must use one of the following two ways in order to make the previous call working.
> This is only an example, a better explanation of the apis and the ways you can call its is in the following chapters
## oauth2
We use the oauth2 standard to authenticate users.
The api uri is: `service.4hse.com/oauth2/token`
In order to obtain a token you must know the following data:
* `client_id` – a unique identifier representing the client
* `client_secret` – the password associated to the client\_id
* `username` – your username
* `password` – your password
or if you have already obtained a token
* `client_id` – a unique identifier representing the client
* `client_secret` – the password associated to the client\_id
* `refresh_token` – the refresh token you received in a previous call to the same api
> Every customer that want to use the api must have its own client\_id and client\_secret. You should ask 4hse support for this pair of data.
When you access the service for the first time you must use your username and password (also client\_id and client\_secret of course):
```
REQUEST
---
URI: service.4hse.com/oauth2/token
Host: service.4hse.com
Method: POST
Request Payload:
{
"client_id": "example_client_id",
"client_secret": "example_client_secret",
"grant_type": "password",
"username": "example_user",
"password": "example_password"
}
```
Then you will receive a response like the following:
```
RESPONSE
---
Status Code: 200 OK
Content-Type: application/json
Body:
{
"access_token": "433b8caa8ea9839b5a732a9455ee50bef31fe4e0",
"expires_in": 86400,
"token_type": "Bearer",
"scope": null,
"refresh_token": "84c893bdd88fb52400c5d8fc246e81bd544a3486",
"user_id": "example_user"
}
```
The `access_token` is the bearer token you can use to access all the apis. As indicated it expires in 86400 seconds (24 hours). As you can see, in the response there is also the `refresh_token`, that you can use to obtain a new `access_token` without the `username` and `password`. Remember that the refresh\_token expires in 14 days. The call in this case is something like:
```
REQUEST
---
URI: service.4hse.com/oauth2/token
Host: service.4hse.com
Method: POST
Request Payload:
{
"client_id": "example_client_id",
"client_secret": "example_client_secret",
"grant_type": "refresh_token",
"refresh_token": "84c893bdd88fb52400c5d8fc246e81bd544a3486"
}
```
This call will give you a new access\_token and a new refresh\_token (the previous one will be disabled).
```
RESPONSE
---
Status Code: 200 OK
Content-Type: application/json
Body:
{
"access_token": "b483aff34847b87786bb1a6c313b9e40b2bcf749",
"expires_in": 86400,
"token_type": "Bearer",
"scope": null,
"refresh_token": "c645d84be64791ccf1ee1f148c4f2281a97ae49b",
"user_id": "example_user"
}
```
In order to make call to the system using the bearer token you must add to all your requests a new header, using the example above:
```
Authorization: Bearer b483aff34847b87786bb1a6c313b9e40b2bcf749
```
Now we may come back to the previous api that you called: `service.4hse.com/office/index?sort=-name&limit=50&offset=51`. As you can remember, without authentication you received the `Unauthorized (401)` response code. But now you have the bearer token, so you can make the same call adding the required authorization header:
```
REQUEST
---
URI: service.4hse.com/office/index?sort=-name&limit=50&offset=51
Host: service.4hse.com
Method: GET
Content-Type: application/json
Authorization: Bearer b483aff34847b87786bb1a6c313b9e40b2bcf749
```
Making the call this way you will receive the `Success (200)` code and the wished list of offices.
## access-token
This way is very simple, as you are required only to add the `access-token` query param to every api call. You must contact the 4hse support to obtain the `access-token`. This will be generated at your request.
> Be aware that this access-token is totally different and does not have any relation to the oauth2
When you have this token you can make the same previous call adding the `access-token` query param. If your access token is `sample-access-token` you can simply call:
```
service.4hse.com/office/index?sort=-name&limit=50&offset=51&access-token=sample-access-token
```
Making the call this way you will receive the `Success (200)` code and the wished list of offices.
## Authorization (ACL)
All web services execute inside an access control system. The access control rules follow the authorizations defined for the current user.
Example
The `user-1` is manager for `office-1` and don’t have any access to `office-2`. If `user-1` tries to access to the `office-2` calling the service `office/view/office-2`, the server responds with the status code `404 Not found` because the user is not able to see the resource `office-2`.
This behavior is common to all services except for `index`. When a user asks for list of resources (a collection) using `index`, the server responds with the list of resources that the user can see according to its access control rules.
Example
The `user-1` is a manager `office-1` and `office-3`, and he calls `office/index`. The server responds with a list of offices that contains only `office-1` and `office-3`. The `office-2` is skipped because he can’t access to it.
## Calls
### INDEX
This call returns a list of resources of the collection that it refers. Optional parameters:
* `sort`(1): order the result by a resource attribute. By default, it orders in ASC mode. To order in DESC mode add `-` as prefix.
* `limit`(2): limit result set to a max number of elements. By default, its value is `100`.
* `offset`(3): the first element of result set has this index.
For specific collection parameters (filters, additional data etc.) you can see our [API Documentation](https://docs.4hse.com/it/dev/guides/using-rest-api/).
```
REQUEST
---
URI: service.4hse.com/office/index?sort=-name&limit=50&offset=51
Host: service.4hse.com
Method: GET
Content-Type: application/json
Query String Parameters:
sort: -name // (1)
limit: 50 // (2)
offset: 51 // (3)
```
The response contains:
* `data`(4): list of resources that meet the request parameters
* `total_count`(5) the number of elements that match the current query. It could be different from the number of the resources inside the `data`.
* `pos`(6): the current offset.
```
RESPONSE
---
Status Code: 200 OK
Content-Type: application/json
Body:
{
"data": [
{
"id": "office-2-534443", // (4)
"office_id": "office-2-534443",
"name": "Office 2",
...
},
{
"id": "office-1-213414",
"office_id": "office-1-213414",
"name": "Office 1",
...
},
...
],
"total_count": "2000" // (5)
"pos": 51 // (6)
}
```
### VIEW
It returns a resource with its details. The mandatory parameter is `id`(1) needful to identify the resource. It will be reported two times into response as attribute `id`(2) and `_id`(3). An office will have `id` and `office_id` attributes with the same value.
For specific collection parameters (filters, additional data etc.) you can see our [API Documentation](https://docs.4hse.com/it/dev/guides/using-rest-api/).
```
REQUEST
---
URI: service.4hse.com/office/view/office-1-534443
Host: service.4hse.com
Method: GET
Query String Parameters:
id: office-1-534443 // (1)
```
The response contains the resource in the body.
```
RESPONSE
---
Status Code: 200 OK
Content-Type: application/json
Body:
{
"data": {
"id": "office-1-534443", // (2)
"office_id": "office-1-534443", // (3)
"name": "Office 1",
...
}
}
```
### CREATE
It requires a `payload`(1) containing `_id`(2) attribute and all the resource required attributes.
For specific collection parameters you can see our [API Documentation](https://docs.4hse.com/it/dev/guides/using-rest-api/).
```
REQUEST
---
URI: service.4hse.com/office/create
Host: service.4hse.com
Method: POST
Request Payload: // (1)
{
"office_id": "office-1-534443", // (2)
"name": "Office 1",
...
}
```
The response contains the created resource inside the `body`.
```
RESPONSE
---
Status Code: 201 Created
Content-Type: application/json
Body:
{
"data": {
"id": "office-1-534443",
"office_id": "office-1-534443",
"name": "Office 1",
...
}
}
```
### UPDATE
As for the `view`, it needs the `id`(1) parameter to identify the resource. In addition, you need to provide a `payload`(2) containing `id`(3), `_id`(4) and updated attributes (5).
```
REQUEST
---
URI: service.4hse.com/office/update/office-1-534443
Host: service.4hse.com
Method: PUT
Query String Parameters:
id: office-1-534443 //(1)
Payload: //(2)
{
"id": "office-1-534443", //(3)
"office_id": "office-1-534443", //(4)
"name":"new name for office 1", //(5)
...
}
```
The response contains the updated resource inside `body`.
```
RESPONSE
---
Status Code: 200 OK
Content-Type: application/json
Body:
{
"data": {
"id": "office-1-534443",
"office_id": "office-1-534443",
"name":"new name for office 1",
...
}
}
```
### DELETE
It needs the `id`(1) parameter to identify the resource to delete. In addition, you could specify the `force`(2) parameter that is `false` by default. When `force = false` the service does not delete the resource, but it responds with a confirmation question that includes eventually resources that are related to the current one.
> Each element in 4hse is part of hierarchical dependency structure. If you are deleting a person, all the resources related to this person (certificates, trainings, etc.) will be removed with it. This practice preserve the data consistency and avoid orphan elements.
```
REQUEST
---
URI: service.4hse.com/office/delete/office-1-534443
Host: service.4hse.com
Method: DELETE
Query String Parameters:
id: office-1-534443 // (1)
force: false // (2)
```
Because of `force = false` it responds with `400 Bad Request` and related resources inside the `body`. Each of these resources is identified by its `id`(3),`label`(4) and `type`(5).
```
RESPONSE
---
Status Code: 400 Bad Request
Content-Type: application/json
Body:
{
"message": "Addictions are present",
"code": 1001,
"data": [
{
"id": "office-1-534443", // (3)
"label": "Office 1", // (4)
"type": "OFFICE" // (5)
}
]
}
```
If `force = true`(2) it removes the resource identified by `id`(1) and its related resources.
```
REQUEST
---
URI: service.4hse.com/office/delete/office-1-534443
Host: service.4hse.com
Method: DELETE
Query String Parameters:
id: office-1-534443 //(1)
force: true //(2)
```
```
RESPONSE
---
Status Code: 204 No Content
Content-Type: application/json
```
## Code example
In this code example we will release a simple CRUD application that uses the 4hse REST API.
Requirements:
* python 3 working environment
* python-requests library
* python-uuid library
We start to write the code to retrieve a list of offices by calling `office/index` service.
```
import requests (1)
params = {'limit': 10, 'sort': '-name'} (2)
r = requests.get('https://service.4hse.com/office/index', params=params) (3)
print(r.text) #{data: [{'office_id':'sad14024000hdg002252','name':'My first office', 'project_id':'prj1234567'}], total_count: 1, pos: 0}
print(r) #
```
1. Import the library for make http requests
2. Define a set of parameters for the request. In this case we want to limit the result set to `10` resources sorted in descendant order by office name.
3. Make the request and print results.
The next step is a new office creation using `office/create` service.
```
import uuid
project_id = r.json().get('data')[0].get('project_id') # es. prj1234567 (1)
office_id = uuid.uuid1() # es. 00a5d37c-4fe2-46ee-b820-77ce0ac22725 (2)
payload = {'office_id': office_id, 'name': 'My new office', 'project_id': project_id} (3)
r = requests.post('https://service.4hse.com/office/create', data=payload, params=authentication) (4)
print(r.text) #{'data': {'office_id': '00a5d37c-4fe2-46ee-b820-77ce0ac22725', 'name': 'My new office', 'project_id': 'prj1234567'} }
print(r) #
```
1. A required attribute for the office is the `project_id` that identifies the project inside we want to create the office. In this example we retrieve it from the first office returned from the `index` call.
2. Use `uuid` python library to generate a unique identifier for the office.
3. Define a payload that includes `office_id`, `project_id`, and the mandatory `name` attribute.
4. Make the request and print results.
We are going to fetch the newly created office using `office/view` service.
```
params = {'id': office_id} (1)
r = requests.get('https://service.4hse.com/office/view', params=params) (2)
print(r.text) #{'data': {'office_id': '00a5d37c-4fe2-46ee-b820-77ce0ac22725', 'name': 'My new office', 'project_id': 'prj1234567'} }
print(r) #
new_office = r.json().get('data') (3)
```
1. Define the params including the `office_id`.
2. Make the request and print result.
3. Finally, we stored the newly created office inside the `new_office`.
Now we want to change our office name using the service `office/update`.
```
params = {'id': office_id}
payload = new_office
payload.update({'name': 'new name for my office'}) (1)
r = requests.put('https://service.4hse.com/office/update', data=payload, params=params) (2)
print(r.text) #{'data': {'office_id': '00a5d37c-4fe2-46ee-b820-77ce0ac22725', 'name': 'new name for my office', 'project_id': 'prj1234567'} }
print(r) #
```
1. Use `new_office` as payload request and change its name attribute.
2. Make request and print result.
Finally, we delete the office using service `office/delete`.
```
params = {'id': office_id, 'force': 'true'} (1)
r = requests.delete('https://service.4hse.com/office/delete', params=params) (2)
print(r) #
```
1. Define the params including the `office_id` we want to delete and `force = true` to confirm we want to delete the element.
2. Make request and print result.
Sources:
---
# HR Integration
> We will explore how to develop software that leveraging the APIs provided by 4hse allows any HR software to integrate with 4HSE keeping personnel records data consistently synchronized. We won't focus on a specific HR software but aim for a generic approach to the problem by developing an integration script that can be easily adapted to various HR software solutions in the market.
Mar 4, 2024
We will explore how to develop software that leveraging the APIs provided by 4hse allows any HR software to integrate with 4HSE keeping personnel records data consistently synchronized. We won't focus on a specific HR software but aim for a generic approach to the problem by developing an integration script that can be easily adapted to various HR software solutions in the market.

## Introduction
4HSE provides tools for managing personnel records. However, it’s becoming increasingly common for well-established companies to want to continue using their HR software and **integrate** it with a security management system like 4HSE. This challenge arises both during the project onboarding phase and in subsequent daily operational phases where maintaining a solid alignment between the two systems is crucial.
We will explore how to develop software that, leveraging the **APIs** provided by 4hse, allows any **HR software to integrate with 4HSE**, keeping personnel records data consistently synchronized.
We won’t focus on a specific HR software but aim for a generic approach to the problem by developing an integration script that can be easily adapted to various HR software solutions in the market.
## Prerequisites
What do we need to develop an HR integration script?
* **Data source**: We will use a simple CSV file as a data source, which we imagine to be exported periodically from an HR software database to align with 4hse every 24 hours.
* `project_id`: We need to have an active project in 4hse and know its ID. You can find the ID in the “info” section of your project window.
* `access_token`: We need an active user with admin role for the mentioned project, as this user will be the one executing the synchronization. To authenticate this user via API, we need its access token. The token is provided by 4hse upon client request.
### Data source
To prepare the CSV file extracted from the data source, we must always consider these simple rules:
1. The file follows a column layout predefined by 4hse.
2. The file always contains the entire dataset of employees, updated.
3. The field values for each individual employee in the dataset will overwrite the values for the same employee in 4hse.
4. Employees present in 4hse but not in the source will cause the historical tracking of those present in 4hse.
5. Employees present in the source but not in 4hse will be added to 4hse.
The CSV file consists of the following columns:
| field | required |
| ------------ | -------- |
| code | no |
| first\_name | yes |
| last\_name | yes |
| street | no |
| locality | no |
| postal\_code | no |
| region | no |
| sex | no |
| country | no |
| birth\_date | no |
| birth\_place | no |
| tax\_code | no |
| note | no |
| is\_employee | yes |
Among these fields, it is necessary to identify a key field, i.e., a field whose value uniquely identifies an employee. It can be any of these fields, usually the `code` or the tax code `tax_code`.
### 4HSE REST API
4hse provides a standard OpenAPI REST API for executing and monitoring synchronization. The `create` endpoint receives a request containing an input CSV and creates a task at the 4hse processing servers. The service responds immediately upon successful task creation, providing the unique task identifier. The task processing will be executed as soon as possible. The `view` endpoint provides the processing status of the task identified by its ID.
Complete documentation of the APIs can be found here: [PeopleSync API](https://docs.4hse.com/it/api/peoplesync/).
#### Example
In this example, we want to establish periodic synchronization between the data extracted from our HR and the “My Company” project in 4hse. Suppose the CSV file `employees-1.csv` has been extracted from our HR software and appropriately transformed to follow the CSV column structure provided by 4hse. The file contains 7 employees.
| code | first\_name | last\_name | street | locality | postal\_code | region | sex | country | birth\_date | birth\_place | tax\_code | note | is\_employee |
| ---- | ----------- | ---------- | ------------ | ------------ | ------------ | ------ | --- | ------- | ----------- | ------------ | --------- | ----------------------- | ------------ |
| 1 | John | Doe | 123 Main St | Anytown | 12345 | CA | M | USA | 1980-05-15 | Anytown | ABC123456 | Note for John Doe | 1 |
| 2 | Jane | Smith | 456 Oak St | Someville | 67890 | NY | F | USA | 1985-08-21 | Someville | DEF789012 | Note for Jane Smith | 1 |
| 3 | Robert | Johnson | 789 Pine St | Another City | 54321 | TX | M | USA | 1972-11-03 | Another City | GHI345678 | Note for Robert Johnson | 1 |
| 4 | Emily | Davis | 101 Elm St | Yourtown | 98765 | FL | F | USA | 1992-04-18 | Yourtown | JKL901234 | Note for Emily Davis | 1 |
| 5 | Michael | Miller | 202 Cedar St | Cityville | 13579 | IL | M | USA | 1988-07-27 | Cityville | MNO567890 | Note for Michael Miller | 1 |
| 6 | Sophia | Brown | 303 Maple St | Smalltown | 24680 | GA | F | USA | 1995-02-09 | Smalltown | PQR123456 | Note for Sophia Brown | 1 |
| 7 | Daniel | Wilson | 404 Birch St | Newtown | 86420 | WA | M | USA | 1983-09-12 | Newtown | STU789012 | Note for Daniel Wilson | 1 |
* `ACCESS_TOKEN`: It is the token that identifies the 4hse user who will perform the operation, an admin of the project.
* `PROJECT_ID`: It is the ID of the project we have just created.
* `PRIMARY_KEY`: It is the column in the CSV that uniquely identifies an employee. We have chosen “tax\_code.”
* `EMULATION`: It allows us to execute the request in emulation mode. This means we can perform the sync and obtain the results without actually making the changes. This allows us to test the outcome of the operation before applying it. We will initially set this value to `TRUE`.
* `MAX_CHANGES`: It is a security parameter that controls the maximum number of changes applicable in the request. If the total number of changes made exceeds this value, we will be alerted, and the request will be rejected. We initially set it to `150`.
Now let’s define the `createTask` method, which will be used to create the synchronization task at the `people-sync` service of 4hse.\
The creation of the task is a simple `HTTP POST` request to the server, which responds with a `task_id`.\
The task ID is an identifier for the task that allows us to query the server to know its progress (queued, executed, etc.).
The method only requires the input of the file name to synchronize and provides the output of the created task ID.
```
private static String createTask(String filePath) throws IOException {
...
}
```
The first thing to do is to instantiate an HTTP client for sending the request:
```
private static String createTask(String filePath) throws IOException {
HttpClient httpClient = HttpClients.createDefault();
HttpPost httpPost = new HttpPost("http://localhost:8081/people-sync/create");
}
```
Since we need to send a file, the data must be transmitted in multipart format.\
Let’s populate the body of the multipart request by providing the file and the remaining input parameters:
```
private static String createTask(String filePath) throws IOException {
HttpClient httpClient = HttpClients.createDefault();
HttpPost httpPost = new HttpPost("http://localhost:8081/people-sync/create");
MultipartEntityBuilder builder = MultipartEntityBuilder.create();
// Add file parameter
builder.addBinaryBody("file", new File(filePath),
ContentType.APPLICATION_OCTET_STREAM, "file.csv");
// Add other parameters
builder.addTextBody("access-token", ACCESS_TOKEN);
builder.addTextBody("project_id", PROJECT_ID);
builder.addTextBody("pk", PRIMARY_KEY);
builder.addTextBody("emulation", String.valueOf(EMULATION));
builder.addTextBody("max_changes", String.valueOf(MAX_CHANGES));
HttpEntity multipart = builder.build();
httpPost.setEntity(multipart);
}
```
Finally, we execute the request.\
In case of success, the server will respond with a JSON that needs to be parsed to obtain the `task_id`, which we will return as output.\
In case of failure, we print the error on the screen.
```
private static String createTask(String filePath) throws IOException {
HttpClient httpClient = HttpClients.createDefault();
HttpPost httpPost = new HttpPost("http://localhost:8081/people-sync/create");
MultipartEntityBuilder builder = MultipartEntityBuilder.create();
// Add file parameter
builder.addBinaryBody("file", new File(filePath),
ContentType.APPLICATION_OCTET_STREAM,"file.csv");
// Add other parameters
builder.addTextBody("access-token", ACCESS_TOKEN);
builder.addTextBody("project_id", PROJECT_ID);
builder.addTextBody("pk", PRIMARY_KEY);
builder.addTextBody("emulation", String.valueOf(EMULATION));
builder.addTextBody("max_changes", String.valueOf(MAX_CHANGES));
HttpEntity multipart = builder.build();
httpPost.setEntity(multipart);
// Execute the request
HttpResponse response = httpClient.execute(httpPost);
// Parse the response JSON
JSONParser parser = new JSONParser();
try (InputStream content = response.getEntity().getContent()) {
JSONObject jsonResponse = (JSONObject) parser.parse(new InputStreamReader(content));
return (String) jsonResponse.get("task_id");
} catch (Exception e) {
e.printStackTrace();
return null;
}
}
```
Now, let’s define a method `readTask` that, using the `task_id`, will obtain the current status of the task and print it on the screen.
```
private static void readTask(String taskId) throws IOException {
...
}
```
Similarly to the previous method, we instantiate an HTTP client that, this time, makes a request using the `GET method`, providing the `task_id and the `access-token\` for user identification.
```
private static void readTask(String taskId) throws IOException {
HttpClient httpClient = HttpClients.createDefault();
HttpGet httpGet = new HttpGet("http://localhost:8081/people-sync/view?id=" + taskId + "&access-token=" + ACCESS_TOKEN);
}
```
We execute the request, parse the JSON response, and print the `task_id` on the screen.
```
private static void readTask(String taskId) throws IOException {
HttpClient httpClient = HttpClients.createDefault();
HttpGet httpGet = new HttpGet("http://localhost:8081/people-sync/view?id=" + taskId + "&access-token=" + ACCESS_TOKEN);
// Execute the request
HttpResponse response = httpClient.execute(httpGet);
// Parse and print the response JSON
JSONParser parser = new JSONParser();
try (InputStream content = response.getEntity().getContent()) {
JSONObject jsonResponse = (JSONObject) parser.parse(new InputStreamReader(content));
System.out.println("Task: " + jsonResponse.toJSONString());
} catch (Exception e) {
e.printStackTrace();
}
}
```
Finally, we define the main method, which will be the entry point of our script. The available commands for the script will be:
Ecco la conversione in Markdown:
* `create` to create the task
```
java -jar your-jar-file.jar create filename.csv
```
* `read` to read the task
```
java -jar your-jar-file.jar read task-id
```
We then check that the input parameters are provided; otherwise, we display a message on the screen.
```
public static void main(String[] args) {
String command = args[0]; //create or read
if (args.length < 2) {
System.out.println("Usage:");
System.out.println("java -jar your-jar-file.jar create file.csv");
System.out.println("java -jar your-jar-file.jar read task-id");
return;
}
}
```
We then check if the first parameter passed to the command is `create` or `read` and call the respective methods, passing the CSV file name as an argument for creation or the task ID for reading.
```
public static void main(String[] args) {
String command = args[0]; //create or read
if (args.length < 2) {
System.out.println("Usage:");
System.out.println("java -jar your-jar-file.jar create file.csv");
System.out.println("java -jar your-jar-file.jar read task-id");
return;
}
try {
if ("create".equals(args[0])) {
String taskId = createTask(args[1]);
System.out.println("Created Task ID: " + taskId);
}
else if ("read".equals(args[0])) {
readTask(args[1]);
}
else {
System.out.println("Action must be 'create' or 'read'");
}
} catch (IOException e) {
e.printStackTrace();
}
}
```
Now let’s run the script by initiating the task creation with the command:
```
java -jar target/my-java-project-1.0-SNAPSHOT-jar-with-dependencies.jar
create employees2-1.csv
```
In response, we obtain the ID of the created task:
```
Created Task ID: be9eec92-621c-31b1-a525-7df391f599bf
```
After waiting for a few seconds, we execute the command to read the status of the created task:
```
java -jar target/my-java-project-1.0-SNAPSHOT-jar-with-dependencies.jar
read be9eec92-621c-31b1-a525-7df391f599bf
```
In response, we get the complete report of the server’s actions:
* `task_id`: task ID
* `entity_id`: project ID
* `user_id`: the user who created the task
* `status`: indicates whether the task was executed successfully or not
* `created_at`, `updated_at`: provide temporal references to the creation and update of the task
* `response.result`: is a history of operations performed for each record in our CSV file. In this case, as they were new employees, each employee, identified by their `tax_code`, was added to the project.
* `response.changes`: is a summary of all operations performed. In this case, the task made a total of 7 changes, all of which were “additions.”
* `log`: the server log recorded during the task execution. It is useful for identifying problems in case of errors.
```
{
"task_id": "a386a5bf-5bc4-3be7-9392-c81c69918bfc",
"entity_id": "41ec7395-eeda-4c8e-bc73-5585d48e5161",
"user_id": "john@4hse.com",
"status": "DONE",
"created_at": "2024-01-11 08:14:53",
"updated_at": "2024-01-11 08:15:07",
"response": {
"result": {
"ABC123456": [
{
"action": "add",
"id": "ABC123456"
}
],
"PQR123456": [
{
"action": "add",
"id": "PQR123456"
}
],
"DEF789012": [
{
"action": "add",
"id": "DEF789012"
}
],
"STU789012": [
{
"action": "add",
"id": "STU789012"
}
],
"MNO567890": [
{
"action": "add",
"id": "MNO567890"
}
],
"GHI345678": [
{
"action": "add",
"id": "GHI345678"
}
],
"JKL901234": [
{
"action": "add",
"id": "JKL901234"
}
]
},
"log": [
{
"level": "INFO",
"text": "Task a386a5bf-5bc4-3be7-9392-c81c69918bfc executed",
"timestamp": 1704960907
},
{
"level": "INFO",
"text": "Executing task a386a5bf-5bc4-3be7-9392-c81c69918bfc in emulation mode",
"timestamp": 1704960906
}
],
"changes": {
"add": 7,
"total": 7,
"activate": 0,
"update": 0,
"deactivate": 0
}
}
}
```
At this point, let’s change the emulation parameter to `false` and rerun the create command.
```
private final static boolean EMULATION = false;
```
We will receive the same response as before, but in this case, the changes have been actually executed, and therefore, we will have 7 employees in the “La mia azienda” project.
Now, let’s assume that in the company, 2 people have retired. Consequently, our HR has created a new file `employees2-2.csv` containing only the remaining 5 individuals. Additionally, for “John Doe” the `NOTE` field has been modified. In total, there are 3 differences compared to the `employees2-1.csv` file.
| code | first\_name | last\_name | street | locality | postal\_code | region | sex | country | birth\_date | birth\_place | tax\_code | note | is\_employee |
| ---- | ----------- | ---------- | ------------ | ------------ | ------------ | ------ | --- | ------- | ----------- | ------------ | --------- | ----------------------- | ------------ |
| 1 | John | Doe | 123 Main St | Anytown | 12345 | CA | M | USA | 1980-05-15 | Anytown | ABC123456 | Note for John Doe | 1 |
| 2 | Jane | Smith | 456 Oak St | Someville | 67890 | NY | F | USA | 1985-08-21 | Someville | DEF789012 | Note for Jane Smith | 1 |
| 3 | Robert | Johnson | 789 Pine St | Another City | 54321 | TX | M | USA | 1972-11-03 | Another City | GHI345678 | Note for Robert Johnson | 1 |
| 4 | Emily | Davis | 101 Elm St | Yourtown | 98765 | FL | F | USA | 1992-04-18 | Yourtown | JKL901234 | Note for Emily Davis | 1 |
| 5 | Michael | Miller | 202 Cedar St | Cityville | 13579 | IL | M | USA | 1988-07-27 | Cityville | MNO567890 | Note for Michael Miller | 1 |
Let’s modify our script, specifically the `MAX_CHANGES` parameter, reducing it to 2.
```
private final static int MAX_CHANGES = 2;
```
Let’s run the create command again, this time sending the `employees2-2.csv` file:
```
java -jar target/my-java-project-1.0-SNAPSHOT-jar-with-dependencies.jar create
employees2-2.csv
```
Read the status of the newly created task, and we encounter an error as the actual number of changes (3) exceeds the maximum allowed by this request (2).
```
{
"task_id": "b9819d5e-a0a7-34e0-844d-cde54ed91858",
"entity_id": "41ec7395-eeda-4c8e-bc73-5585d48e5161",
"user_id": "john@4hse.com",
"status": "FAILED",
"created_at": "2024-01-11 09:19:03",
"updated_at": "2024-01-11 09:19:21",
"response": {
"log": [
{
"level": "ERROR",
"text": "Out of max changes",
"timestamp": 1704964761
}
]
}
}
```
Let’s modify the value of `MAX_CHANGES` again, setting it to `150`.
```
private final static int MAX_CHANGES = 150;
```
Let’s rerun the task creation command and check its status:
```
{
"task_id": "b7ede071-e5c2-37c9-8075-9cd1b5580f26",
"entity_id": "41ec7395-eeda-4c8e-bc73-5585d48e5161",
"user_id": "john@4hse.com",
"created_at": "2024-01-11 08:22:36",
"updated_at": "2024-01-11 08:23:16",
"status": "DONE",
"response": {
"result": {
"ABC123456": [
{
"changes": {
"note": "Another note for John Doe"
},
"action": "update",
"id": "ABC123456"
}
],
"PQR123456": [
{
"action": "deactivate",
"periods": [
{
"end_date": "2024-01-11 00:00:00",
"start_date": "1970-01-01 00:00:00"
}
],
"id": "PQR123456"
}
],
"STU789012": [
{
"action": "deactivate",
"periods": [
{
"end_date": "2024-01-11 00:00:00",
"start_date": "1970-01-01 00:00:00"
}
],
"id": "STU789012"
}
]
},
"log": [
{
"level": "INFO",
"text": "Task b7ede071-e5c2-37c9-8075-9cd1b5580f26 executed",
"timestamp": 1704961396
},
{
"level": "INFO",
"text": "Executing task b7ede071-e5c2-37c9-8075-9cd1b5580f26 in emulation mode",
"timestamp": 1704961396
}
],
"changes": {
"add": 0,
"total": 3,
"activate": 0,
"update": 1,
"deactivate": 2
}
}
}
```
The response shows the three expected changes. The two individuals who retired have been historically recorded, and the notes for the relevant employee have been modified.
## Conclusions
We have seen how easy it is to synchronize your HR database with 4hse, keeping both systems perfectly aligned. In the next tutorial, we will further extend this example script to leverage more in-depth synchronization mechanisms.
Sources:
---
# New Dashboards: v2.37.0 Is Out!
> In this article, we explore the workflow followed by a manager-user to get a complete and up-to-date calendar of deadlines, useful for monitoring the status of workers' assigned tasks and related due dates.
Nov 20, 2024
In this article, we explore the workflow followed by a manager-user to get a complete and up-to-date calendar of deadlines, useful for monitoring the status of workers' assigned tasks and related due dates.

The new **v2.37.0** release is here, bringing a whole new way to monitor key safety data.\
This version introduces **dedicated dashboards for each project, site, and person**, making information access clearer and faster.
## What’s New in Version v2.37.0
Now, when you open a **Project**, **Site**, or **Person** window, you’ll see a **dashboard** displaying real-time data specific to that area.\
The charts make it easier to track:
* **Upcoming actions**: see how many deadlines are coming up in the next month, quarter, semester, or year.\
A helpful overview to stay on top of everything and plan ahead.
* **Action status**: monitor the status of certificates and actions.\
Is your project 100% covered with “valid” certificates? A **stacked area chart** lets you check at a glance.
* **Certificates issued**: easily review the number and types of certificates issued throughout the year\
for a complete and detailed overview.
* **Recorded events and injury days**: view the total number of events such as non-conformities or incidents,\
along with the total number of injury days granted during the year, using a **line chart** to track trends.
* **Recent operations**: a handy list showing the latest actions taken,\
so you can stay up to date with the workflow.
* **Latest actions**: a detailed list of newly assigned prevention actions,\
so you’re always aware of recent changes.
## Entity-Specific Data
Dashboards automatically display data specific to the selected item.\
Open a project to see the overall project overview.\
If you open a site, the data is filtered for that specific location.\
Likewise, a person’s dashboard shows their individual data—like assigned actions and certificates.
## From Dashboard to Calendar in One Click
The dashboards are interactive, allowing you to explore data with a simple click.\
Clicking on a chart section for upcoming actions will take you directly to the **calendar of deadlines**,\
where you can view the related records in detail.
This makes it quick and easy to switch from a general overview to an in-depth view,\
streamlining your deadline tracking to be even more **efficient and intuitive**.
***
Whether you need an overview of a project, insights on a single site, or a detailed analysis for each person,\
the new dashboards bring all the relevant data right to the forefront,\
making safety management **more immediate than ever**.
---
# The Workflow Behind the Compliance Calendar
> In this article, we explore the workflow followed by a manager-level user to build a complete and up-to-date compliance calendar, essential for monitoring the status of assigned tasks and their deadlines.
Mar 1, 2025
In this article, we explore the workflow followed by a manager-level user to build a complete and up-to-date compliance calendar, essential for monitoring the status of assigned tasks and their deadlines.

## Mandatory and Optional Activities in 4HSE
4HSE is a cloud-based software designed to simplify occupational health and safety management, with a strong focus on **deadline tracking**. One of its core features is the **compliance calendar**, which helps keep track of safety-related actions and their deadlines to ensure regulatory compliance.
The activities managed in 4HSE fall into five main categories, each with two levels:
* **“Requirement” level**, which refers to mandatory actions
* **“Planning” level**, which is optional but allows for more structured management
1. **Training** (Courses and Sessions)
* **Requirement**: Each worker must complete mandatory safety training.
* **Planning**: Detailed planning with dates, locations, and instructors. A certificate is issued.
2. **Health Surveillance** (Protocols and Medical Visits)
* **Requirement**: Medical checks based on risk assessment.
* **Planning**: Scheduling medical exams and related protocols.
3. **Personal Protective Equipment** (PPE and Deliveries)
* **Requirement**: PPE must be delivered and used.
* **Planning**: Tracking specific equipment and delivery dates.
4. **Maintenance** (Plans and Work Orders)
* **Requirement**: Regular maintenance of equipment.
* **Planning**: Work orders and maintenance plans.
5. **Procedures** (Procedures and Reports)
* **Requirement**: Compliance with safety and operational procedures.

***
### Step 1: Identifying Homogeneous Work Groups
Identify groups of workers who perform similar tasks (job roles, work phases, tools used, work locations).\
*Example*: Giovanni Bianchi – “Machine Tool Operator” – “Mechanical Workshop” department – “CNC Lathe”.
**Navigate to**: My Project / Locations / Milan / HR / Job Roles\
**Click on**: New → Enter job title → Save

**Select** the “People” tab → **Click on** “New” → **Select worker** → Save
***
### Step 2: Identifying Hazards and Mitigation Actions
Identify hazards related to each job role and tool, and assign corresponding mitigation actions.\
*Example*: Hazard “Injury from contact with moving parts” → Mitigation: “Training on safe use of CNC lathe”.
**Select the “Hazards” tab** → **New Hazard** → Enter name → Save

* Go to the **Risks** tab
* Double-click on the **Hazard**
* Mark as **Present**
* Open the **Actions** tab

* **Click** New
* Select **Training course**

***
### Step 3: Assigning Mitigation Actions to Workers
Assign each mitigation action to the appropriate worker.\
*Example*: Giovanni Bianchi → Action: “Training on safe use of CNC lathe”\
→ Certificate issued, valid for 24 months.
* Navigate to Actions / Training / Site Courses
* Select the training action → **Recipients** tab

* **Click** New
* Select the **worker** → Save

***
### Step 4: Monitoring Certification Validity
Each action comes with a certificate that has a validity period. 4HSE monitors these deadlines and sends automated reminders.
Possible certificate statuses:
* **New**: No certificate issued
* **Valid**: Currently active
* **Expiring**: Near expiration
* **Expired**: No longer valid
***
### Step 5: Renewing Certificates and Managing Future Deadlines
When a certificate is expiring or expired → proceed with renewal.
**Navigate to**: Guided Procedures / Mass Certificate Creation

**Select worker-course combination**

**Create certificate**

**Planning**: You can also schedule periodic audits and checks.
***
#### The Final Compliance Calendar
The system generates a compliance calendar listing all actions, recipients, and certification statuses.
*Example – Giovanni Bianchi’s Calendar*:
* **Recipient**: Giovanni Bianchi
* **Action**: Training on safe use of CNC lathe
* **Status**: Valid
* **Certificate Expiry Date**: 15-09-2026

***
### Conclusion
Thanks to a structured workflow, 4HSE makes it easy to track safety activities and deadlines. From identifying homogeneous work groups to managing risks, issuing and renewing certificates, and planning preventive measures, the platform offers a comprehensive tool for ensuring regulatory compliance.
---
# ACN Accreditation Renewal
> 4HSE renews its accreditation with the National Cybersecurity Agency (ACN) as a qualified SaaS provider for Public Administration, confirming the compliance and security of its cloud services.
Apr 2, 2025
4HSE renews its accreditation with the National Cybersecurity Agency (ACN) as a qualified SaaS provider for Public Administration, confirming the compliance and security of its cloud services.

We are pleased to announce that 4HSE has renewed its accreditation with the **ACN - National Cybersecurity Agency** as a qualified provider of SaaS services.
The **National Cybersecurity Agency (ACN)**, established by Decree-Law No. 82 of June 14, 2021, is responsible for protecting national interests in the field of cybersecurity and ensuring the implementation of the National Cybersecurity Strategy.
Being **accredited as a qualified SaaS provider** on the **Public Administration Cloud Marketplace** is an important confirmation of the quality and security of our cloud services, fully compliant with the requirements set for public sector providers.
You can find our listing in the **Catalog of Qualified Cloud Services** on the official ACN website at the following link:
👉
We would like to thank the entire 4HSE team for their hard work and continuous commitment to delivering reliable, secure, and cutting-edge services.
---
# Attendance Register and Folder Download in Version v2.41.0
> Version 4HSE v2.41.0 introduces two significant features: the digital attendance register for courses and folder downloads in ZIP format. These functionalities enhance training and document management, simplifying the platform's user experience.
Apr 23, 2025
Version 4HSE v2.41.0 introduces two significant features: the digital attendance register for courses and folder downloads in ZIP format. These functionalities enhance training and document management, simplifying the platform's user experience.

With version **v2.41.0**, a **digital attendance register** has been introduced, allowing you to manage course attendance easily and quickly, directly from your device.
## Digital Signature and Simplified Management
Simply right-click on the date of a course session and select **“Attendance Register”** to automatically generate a pre-filled document with:
* Company details
* The selected training course
* Date and location of the session
* The list of registered participants
For each participant, you can record their **check-in** and **check-out** times and allow them to digitally sign directly from the device.
### Data Saving and Printing
* **Saving**: The entered data remains available and can be consulted anytime you access the session’s register.
* **Printing**: Using the **“Print”** button, you can obtain a hard copy of the register with all details already filled in.
***
## Folder Download in ZIP Format
It is now possible to download **entire folders** directly from the filesystem.

### Procedure
1. Access the project or site filesystem.
2. Select a folder.
3. Press the **“Download”** button.
The system will start a **ZIP preparation process**, the duration of which will depend on the folder’s size.
### Email Notification
Once the ZIP preparation is complete, an **email containing the download link for the folder** will be sent.\
**Note**: The link will be valid for **48 hours**.
### Operation Monitoring

To check the status of the ZIP preparation, you can access the **user menu** at the bottom left and click on **“Task”**, where all information related to the operation will be available.
---
# Fast Planning, PPE inventory tracking and Zapier integration in version v2.42.0
> 4HSE version v2.42.0 introduces features that improve scheduling, automate PPE inventory updates, and enable integration with Zapier to connect with external tools.
Jun 9, 2025
4HSE version v2.42.0 introduces features that improve scheduling, automate PPE inventory updates, and enable integration with Zapier to connect with external tools.

With **v2.42.0**, 4HSE introduces features that improve daily efficiency and enhance integration with external tools. In particular:
* Enhanced **Scheduler** with the new **Fast Planning**
* **Automatic inventory tracking** for PPE delivery
* First **Zapier integration** to automate workflows
***
## New Features
### Fast Planning in the Scheduler
A new button in the Scheduler allows you to quickly enroll a recipient in an existing session or, if none is available, create a new one directly from the same interface.
This feature makes planning **faster and more efficient**, reducing the steps needed to manage actions.

***
### PPE Inventory Tracking
Previously, it was already possible to specify the number of items delivered in PPE delivery certificates. Now, this value is **used to automatically update the inventory**, reducing the availability of the registered material resources.
Additionally, the **remaining quantity available for each material is now visible directly in the user interface**, making it easier to monitor stock levels at all times.

***
### Integration with Zapier
Version 2.42.0 introduces the **first integration with Zapier**, aimed at users who want to connect 4HSE with external tools using **automated workflows**.
***
## Bug Fixes
* **\[service/#201]** Fixed a 403 error when creating or updating a CertificateAction.
* **\[service/#177]** Fixed an issue where inventory quantities weren’t decreasing after assigning an item.
* **\[service/#192]** Fixed misaligned help icon in the material item form.
* **\[service/#182]** Fixed an issue preventing project root folder selection during file operations, even for admins.
***
## Technical Improvements
* **\[translate/#7]** Added translations for the scheduled editions chart in HSE certificates.
* **\[service/#158]** Automatic removal of roles and users from the “actors” group when no longer needed.
* **\[service/#161]** Added project code selector in the Person API controller.
* **\[service/#162]** Created the first version of the 4HSE app on Zapier.
* **\[service/#163]** Added a new API for automatically historicizing people in projects.
* **\[service/#164]** New `unique_code` parameter in the `v2/person/create` API to prevent duplicates for the same code + project ID pair.
* **\[service/#179]** Introduced the new Fast Planning form in the Scheduler.
* **\[service/#180]** Fast Planning form now auto-fills main fields and suggests linking to an existing session if available. On save, it creates both the session and the enrollment.
* **\[service/#188]** PPE deliveries now automatically update available inventory.
* **\[service/#191]** Added `material_item_id` field in CertificateForm to link a specific material.
* **\[service/#193]** Material quantities now automatically decrease upon delivery.
* **\[service/#194]** Display of available material quantities directly in the user interface.
* **\[service/#195]** Recipients can now be linked to an existing session directly via the Fast Planning form.
* **\[service/#196]** Introduced a new model view for PPE inventory management.
* **\[service/#197]** Refactored material-related components using the Kalo framework.
---
# The new 4HSE documentation is online at docs.4hse.com
> The new 4HSE documentation portal replaces Academy with a clearer, faster, and more comprehensive version, including a developer area and an integrated search engine.
Jun 10, 2025
The new 4HSE documentation portal replaces Academy with a clearer, faster, and more comprehensive version, including a developer area and an integrated search engine.

The new official 4HSE documentation portal is now online: **[docs.4hse.com](https://docs.4hse.com)**.
This new site replaces the previous **academy.4hse.com** and represents a significant step forward in terms of clarity, usability, and continuously updated information.
***
## More accessible and organized documentation
The content is now written in **Markdown format**, with a more readable structure and simplified navigation. Each section has been redesigned to offer users direct and intuitive access to information, reducing search times and improving the overall experience.
Among the new features introduced:
* **Clearer thematic structure**
* **Integrated search engine** to easily find content
* **Section dedicated to developers**, with examples, APIs, and integrations
***
## Continuously evolving
The new documentation is not a final destination, but a constantly evolving project. It will be **regularly enriched** with new guides, insights, and practical instructions, also based on user feedback.
Visit the new portal now at [docs.4hse.com](https://docs.4hse.com) and discover more modern, useful, and always up-to-date documentation.
***
---
# 4HSE introduces the new Strong Authentication system
> 4HSE has released a new Strong Authentication feature, designed to strengthen platform access security and offer customers more options in authentication management.
Jul 3, 2025
4HSE has released a new Strong Authentication feature, designed to strengthen platform access security and offer customers more options in authentication management.

## Multi-Factor Authentication (MFA) now available
It is now possible to enable **Multi-Factor Authentication (MFA)** using recognized and widely used applications such as:
* **Google Authenticator**
* **Microsoft Authenticator**
* **Other compatible systems**
For more details on configuration methods, a complete guide to [Account Management](https://docs.4hse.com/guides/first-steps/account-console/) is available.
Soon, the option for multi-factor authentication via **email** will also be available, allowing for more flexible configuration, particularly useful in contexts where it is not possible or desirable to use dedicated apps.
## Security compliant with international standards and NIS2 directives
The introduction of the new authentication system is part of a broader framework of initiatives aimed at ensuring maximum security and data protection. 4HSE has the following international certifications:
* **ISO 27001** – Information security management
* **ISO 27017** – Security for cloud services
* **ISO 27018** – Protection of personal data in the cloud
Additionally, 4HSE is accredited by the **National Cybersecurity Agency (ACN)**.
Further information on the certifications obtained is available on the dedicated page: [4HSE Certifications](/certifications/).
The new authentication system has been designed to comply with the European **NIS2** Directive, which introduces stringent cybersecurity requirements for organizations, both public and private.
## A flexible approach for public and private customers
The system has been designed to adapt to different types and sizes of organizations, with particular attention to the needs of:
* Public Administrations
* Private companies, SMEs and large enterprises
* Professionals and individual users
The goal is to ensure secure and simple access, in compliance with the highest regulatory standards.
## Continuous commitment to security
Information and access security is a central element for 4HSE. The release of the new Strong Authentication system constitutes a further step in the path of continuous improvement, with the aim of offering customers reliable, secure tools that comply with current regulations.
---
# New Interface for Permission Management
> Discover how the new 4HSE user interface simplifies permission management, offering more precise and intuitive control for administrators.
Aug 25, 2025
Discover how the new 4HSE user interface simplifies permission management, offering more precise and intuitive control for administrators.

With version 2.45.0 of 4HSE, a **new user interface** for permission management has been introduced. This update, designed to improve efficiency and clarity, makes configuring permissions **simpler and more intuitive** for all our users.
Permission management is crucial for security and corporate compliance. In 4HSE, each user is an individual account that can view information, input data, and use platform features based on the permissions assigned to them. Our access control system allows for precise and granular management, ensuring that each user accesses only the information and features relevant to their role.
With the new interface, project administrators can configure and manage permissions even more efficiently, directly from the **Administration** section. It is possible to manage various key entities within the system, such as **Project**, **Site**, **Person**, and **Supplier**, to tailor access to complex scenarios.
To better support this change, we have created **updated and detailed documentation** where you will find in-depth explanations of how the permission system works, use cases, and user guides.
Check out the [permission documentation](https://docs.4hse.com/guides/permissions/permission-system/).
---
# Webhooks: more integration and automation for 4HSE
> Webhooks are now part of 4HSE: system communication becomes immediate, integrations simpler, and processes even more automated.
Aug 22, 2025
Webhooks are now part of 4HSE: system communication becomes immediate, integrations simpler, and processes even more automated.

In today’s business landscape, the ability to integrate systems and automate workflows is no longer a competitive advantage but an operational necessity. To meet this need, we have introduced webhooks into the 4hse platform.
This new feature represents a significant step forward in enhancing the integration capabilities of our platform, enabling deeper automation and real-time data synchronization with your business services and systems (such as ERP, HR systems, or Business Intelligence).
## What are Webhooks and why are they crucial for your business?
Webhooks are an event-driven approach that overturns the traditional integration model. Instead of requiring an external system to constantly “poll” 4hse for updates (a process known as polling), webhooks allow 4hse to proactively send a notification to a specific URL whenever an event of interest occurs.
### For your business, this translates into direct benefits:
* **Real-time automation**: Workflows can be triggered instantly. For example, creating a new employee in 4hse can automatically initiate onboarding in your HR system or assign a specific training course.
* **Maximum efficiency**: Unnecessary API requests are eliminated, reducing system load and optimizing overall performance and responsiveness.
* **Simplified integrations**: Event-based communication simplifies the connection between 4hse and your proprietary or third-party software, ensuring that data is always up-to-date and consistent across all platforms.
## Features of 4hse Webhooks
Our implementation of webhooks has been designed with security, flexibility, and ease of management in mind for IT professionals.
* **Granular Events**: Webhooks can be configured to react to specific events, such as creating a new person, updating a certificate, or removing a subscription to an action, ensuring precise control over the data to be sent.
* **Intuitive Configuration**: Registering a webhook is simple and straightforward through the platform’s administration interface.
* **Security and Customization**: You can include custom HTTP headers, such as authentication tokens (Authorization), to ensure that communication between 4hse and your web service is secure and protected.
* **Integrated Debugging Tools**: The platform includes advanced tools for testing webhooks with historical events and a detailed activity log, allowing technical teams to monitor and quickly resolve any issues.
## Seamless Integration
The introduction of webhooks in 4hse is not just a new technical feature; it is a strategic move to enable companies to build a more agile and interconnected digital ecosystem. Your 4hse platform can now become an even more dynamic and central element in managing business activities.
To learn more about integration methods, we invite you to consult the documentation or contact your product representative to discuss potential applications.
We are excited to see how you will use this powerful feature to automate your processes and take your business management to the next level.
Check out the [webhooks guide](https://docs.4hse.com/dev/guides/webhooks) in the official documentation to discover all the details.
---
# v2.48.0: Updates and new features in 4HSE
> Version 2.48.0 of 4HSE introduces new features for supplier management, certificate approval control, schedule improvements, and enhanced technical support.
Jan 19, 2026
Version 2.48.0 of 4HSE introduces new features for supplier management, certificate approval control, schedule improvements, and enhanced technical support.

Version **2.48.0 of 4HSE** introduces several improvements designed to simplify supplier management, enhance the schedule, and provide more practical support tools within the documentation.
## 📋 Supplier list accessible from the Desktop
The **Suppliers** icon has been added directly to the Desktop, allowing immediate access to the supplier list based on the permissions assigned to the user profile.
This new approach simplifies daily operations for dedicated users, who can now review schedules, certificates, and related activities without navigating through the main project menu, improving efficiency in monitoring external suppliers.
## ✅ Control over certificate approvals
The new approval system ensures that prevention actions associated with suppliers become valid **only after review and confirmation by a project manager**.
Thanks to this workflow, certificates uploaded by external parties (suppliers) do not immediately change the status of the related action in the schedule, keeping the entire validation process fully under control.
The related documentation is available here: 👉
## ✅ “Only my actions” filter in the schedule
To improve operational management, the schedule has been enhanced with the **“Only my actions”** filter.
This feature allows users to focus exclusively on the activities assigned to them, making it easier to track personal responsibilities and reducing the risk of oversights in safety planning.
## 🔔 Notifications for activities with “New” status
Within the notification and digest settings, a new option has been introduced: **“Include activities with status ‘New’ in notifications”**.
When enabled, this filter allows users to receive alerts for activities in the *New* status. Although not yet overdue, these items represent pending tasks that require immediate attention.
By treating the *New* status in the same way as *Overdue* for digest notifications, the platform ensures that no new activity goes unnoticed, increasing overall compliance control.
## 🛠️ Technical support: new “Troubleshooting” section
The official 4HSE documentation has been expanded with a new **“Troubleshooting”** section.
This area provides practical guidance for handling the most common issues and will be progressively enriched with additional technical guides to support daily operations on the platform.
The documentation is available here: 👉
---
# Near miss management: why it's becoming a global compliance requirement
> ISO 45001 requires near miss management, and safety authorities worldwide increasingly recommend it. Learn how digital tools help organizations stay ahead of evolving safety expectations.
Jan 28, 2026
ISO 45001 requires near miss management, and safety authorities worldwide increasingly recommend it. Learn how digital tools help organizations stay ahead of evolving safety expectations.

Across industries and jurisdictions, occupational health and safety standards are converging on a common principle: preventing accidents before they happen. Near miss reporting — once considered a voluntary best practice — is increasingly expected by regulators and standards bodies. ISO 45001 requires it as part of a proactive safety management system, while authorities like OSHA and the EU Framework Directive 89/391 strongly encourage it as an extension of their general prevention principles.
Organizations that do not adopt systematic near miss management risk missing the early warning signs that precede serious workplace incidents — and falling behind evolving compliance expectations.
## The evolving regulatory landscape
International safety standards increasingly push companies to go beyond reactive accident reporting. ISO 45001 requires organizations to identify hazards and assess risks proactively, including the investigation of near misses and other incidents (clause 10.2). Other frameworks, while not mandating near miss reporting directly, establish general prevention duties that naturally lead organizations toward structured near miss programs.
Whether driven by certification requirements or regulatory best practices, the expectations converge on three fundamental phases:
**Timely reporting**: implementation of accessible channels that allow workers to report risk situations in an organized manner. **Root cause analysis**: systematic investigation of events to identify underlying causes and prevent the recurrence of dangerous patterns. **Documentation of preventive measures**: adoption of concrete corrective actions, with rigorous documentation to demonstrate compliance during audits and inspections.
## Digitizing near miss management with the 4HSE app
As compliance expectations grow, the digitization of safety workflows represents concrete support for HSE managers. The 4HSE platform provides workers with an immediate tool for reporting events and hazardous situations: the mobile application.
The app transforms reports into immediately available data, overcoming the limitations of paper-based management, which can be difficult to archive and analyze at scale.
## How reporting works
Report management takes place through a defined workflow:
**Event reporting**: the worker, via the app, can describe the hazardous situation and attach photographic evidence. **Notification to responsible parties**: the system automatically sends a notification to the relevant safety managers. **Management workflow**: each report is saved within the 4HSE platform, where managers can review and manage it directly from desktop to plan the necessary preventive measures.
This system guarantees full traceability of information, facilitating compliance management and ensuring documentation is readily available for regulatory audits.
## Participatory safety: the value of an interconnected system
Meeting modern safety standards requires a shift in HSE management — from passive information collection to active monitoring. An interconnected digital tool transforms compliance into an opportunity to directly involve workers, giving them the means to actively contribute to workplace safety.
The adoption of interconnected digital solutions enables organizations to engage workers in continuous improvement, building a shared safety culture that measurably reduces incident rates.
---
# Field Prevention Management: Tools and Operational Workflows
> Tools designed to support field prevention activities: inspections, checks, and preventive actions can be executed through a structured workflow, from the field to final documentation.
Mar 16, 2026
Tools designed to support field prevention activities: inspections, checks, and preventive actions can be executed through a structured workflow, from the field to final documentation.

Tools designed to support the daily work of RSPPs, HSE Managers, technicians, and operational managers enable the completion of checklists, structured evidence collection, opening of non-conformities, or PPE delivery. These activities become end-to-end processes thanks to structured forms and certificate generation that validate each step.
### Use Case: Conducting an Inspection
* **Step 1 (Mobile):** The operator completes the checklist on-site.
* **Step 2 (Evidence):** Non-conformities are recorded with photos and audio notes.
* **Step 3 (Cloud Sync):** Instant notification reaches the desktop station and corrective actions are defined.
* **Step 4 (Closure):** Signature and generation of the final certificate validating the inspection.
## Mobile Certificates
Certificates can be issued directly from a smartphone or tablet, formalizing an activity at the moment it is carried out, without needing to postpone recording to the office.
This is particularly useful for activities such as:
* **PPE Delivery:** immediate generation of the delivery certificate.
* **Maintenance:** certification of the completion of work directly on machinery or equipment.
* **Emergency Procedures:** certification of practical tests on-site, ensuring full alignment between the event and its recording.
The operator can complete the activity, fill in any associated forms, and immediately generate the certificate, including attachments collected directly on-site.
## Structured Forms Linked to Actions
Structured forms can be associated with specific preventive actions, guiding the operator through the activity and ensuring each check is performed according to a consistent and shared method.
Linking a form to an action allows:
* standardization of operational methods
* reduction of discrepancies between operators
* improved document traceability
Once completed, the form becomes an integral part of the documentation generated for that activity. Forms can be created internally or derived from predefined templates, adapting to different organizational contexts.
This approach ensures that each activity is performed consistently and documented in real-time, which is essential for effective prevention management.
Complete documentation on using forms linked to actions is available here:\
👉
---
# The frontline safety supervisor: a key role in an integrated HSE system
> In any occupational health and safety management system, the frontline supervisor is the critical link between corporate HSE policies and daily field operations. Discover how digital tools can transform this role.
Mar 30, 2026
In any occupational health and safety management system, the frontline supervisor is the critical link between corporate HSE policies and daily field operations. Discover how digital tools can transform this role.

## Who is the frontline safety supervisor and what do they do
Across regulatory frameworks — from OSHA in the United States to the Health and Safety at Work Act in the UK, to ISO 45001 globally — the frontline supervisor is the person who oversees work activities and ensures that safety directives are carried out in practice.
Their responsibilities are primarily operational and field-based, with a direct impact on the quality of the overall HSE system. These are the daily actions that ensure rules are not just written, but actually followed — so that workers operate safely.
In practice, their duties include:
**Operational oversight** Ensuring that tasks are performed in compliance with procedures and safety measures.
**Hazard reporting** Identifying and promptly communicating risk situations, non-conformities, or unsafe behaviours.
**Immediate intervention** Stopping work or securing an area when a serious hazard is detected.
**Information management** Relaying operational instructions to workers and escalating critical issues to management.
**Inspection and audit support** Assisting in evidence collection and demonstrating compliance.
The supervisor’s work is essential and cuts across every phase of field operations.
## Before work begins: prevention
The frontline supervisor verifies that conditions are safe before work starts:
* Checking the work environment (housekeeping, visible hazards, access routes)
* Verifying availability and condition of personal protective equipment (PPE)
* Ensuring tools, equipment, and machinery are safe to use
* Briefing the team on planned activities and specific risks
## During work: active monitoring
This is the core of the role — direct, real-time oversight of field operations.
* Supervising tasks to verify compliance with procedures
* Correcting unsafe behaviours immediately
* Checking proper use of PPE
* Monitoring changing conditions and emerging risks
* Stopping work in case of serious and imminent danger
## Managing hazards and anomalies: timely communication
When something goes wrong, the supervisor must act fast:
* Reporting non-conformities, hazardous situations, or near misses
* Activating initial containment measures
* Communicating with safety officers, managers, and HSE leads
* Supporting incident and injury management
## After work: lessons learned and HSE improvement
An often underestimated but critical phase:
* Completing inspection reports, site visit records, or checklists
* Collecting evidence (photos, notes, attachments)
* Updating the status of open reports
* Tracking corrective actions
## Ongoing activities: the importance of method
Beyond individual shifts, the frontline supervisor also carries out cross-cutting activities:
* Collaborating with HSE and management to improve procedures
* Supporting audits and inspections
* Verifying implementation of corrective actions
* Continuously reinforcing safety awareness among workers
## Common challenges in daily practice
Although the role is well defined on paper, several difficulties arise in real-world operations:
* Information collected in unstructured ways (photos in chat apps, handwritten notes, verbal reports)
* Activities documented after the fact, with loss of accuracy and the need to reconstruct details
* Incomplete, fragmented, or asynchronous communication
* Difficulty tracking responsibilities and progress
* Gaps between what happens in the field and what gets recorded in corporate systems
The result is increased operational risk and a less effective HSE system — especially during audits or regulatory inspections.
## The value of integrated digital support
A digital system that connects field activities with document management can radically transform the supervisor’s effectiveness. Tools such as mobile apps integrated with desktop platforms make it possible to structure and trace every activity in real time.
## How 4HSE transforms the supervisor’s work
**1. Real-time evidence collection** During inspections and checks, the supervisor can use digital checklists and configurable forms, attaching photos and notes directly in context. This eliminates the need to reconstruct information after the fact.
**2. Immediate, traceable reporting** Non-conformities, incidents, injuries, or near misses are logged and transmitted in real time, along with supporting evidence such as photographs, measurements, and attachments. Every report becomes a tracked process, not a scattered communication.
**3. Clear, standardised workflows** Activities follow predefined flows: opening, assignment and management, closure. Progress status is communicated end-to-end. The supervisor and all HSE stakeholders follow the same process.
**4. Greater control and visibility** Dashboards and monitoring tools provide a clear view of activity status, reducing uncertainty and delays. This improves coordination and reporting capabilities.
**5. Continuous audit readiness** Every activity is recorded, signed, and archived, creating a complete and always-available history. Audits are no longer critical events — they become reviews of already-organised data.
With the right digital support, the frontline supervisor evolves into a strategic information resource, helping build a safety system that is effective, continuous, and data-driven.
The supervisor’s role remains operational, but the context is increasingly complex and demands adequate tools.
Digitising HSE processes is not just about speed — it means:
* improving the quality of information
* increasing traceability
* reducing risk
* lowering safety costs and turnaround times
* making the system truly manageable
In this scenario, the frontline supervisor is not just an overseer but the point where data originates, takes shape, and feeds business decisions.
---
# Near miss: what they are, why they matter and how to manage them
> Near misses flag real risks before they become injuries. Here is what regulators increasingly expect and how to manage them in your organisation.
Apr 13, 2026
Near misses flag real risks before they become injuries. Here is what regulators increasingly expect and how to manage them in your organisation.

Near miss is a term that comes up more and more in workplace safety conversations, often without a clear explanation. It refers to an unplanned event in which something went wrong, but without causing harm.
What might seem like an episode to file away with relief is actually a signal: it indicates that in that specific context, with those tasks and that equipment, a real vulnerability exists.
Understanding what near misses are and how to manage them has become relevant not only for HSE professionals, but for anyone in an organisation with responsibility for worker safety.
## Why near misses matter for prevention
The key reference model is the injury pyramid, developed in the 1930s by researcher Herbert Heinrich. According to this model, every serious injury is preceded by a larger number of minor incidents and an even greater number of near misses.

The exact proportions have been debated among researchers over the years, but the underlying principle holds: serious events do not happen in isolation. They emerge from a pattern of smaller signals that usually go unnoticed.
Working on near misses means getting ahead of the problem rather than managing its consequences — the difference between a reactive approach and a proactive one.
## A shifting regulatory landscape
Across Europe and beyond, regulators are moving in the same direction: near miss management is increasingly treated as a structured obligation rather than an optional best practice. Organisations are expected to collect reports, investigate root causes and document the preventive actions taken.
The underlying expectation is consistent: having a procedure on paper is not enough. When inspected, companies need to demonstrate that the system actually works.
## How to manage near misses with 4HSE
The platform 4HSE supports near miss management through a mobile application and an integrated workflow covering three key moments:
**1. Reporting** The worker who witnesses or experiences a near miss reports it directly through the app, describing the event, indicating the location and attaching photographic evidence if available. The process is simple and accessible, so it is ready to use when it matters.
**2. Root cause analysis** Once a report is submitted, the relevant safety managers receive an automatic notification and can access the event from the desktop platform. The goal is to understand why the situation occurred — a training gap, a maintenance issue, an organisational problem or inadequate equipment. The analysis turns a near miss from an isolated episode into a useful data point.
**3. Preventive action and documentation** The cycle closes with concrete measures to reduce or eliminate the identified risk. Every report, analysis and action is tracked within the platform, building a searchable record that meets the documentation requirements increasingly expected by regulatory bodies across different jurisdictions.
## A tool for participatory safety
Managing near misses is increasingly a regulatory requirement, but treating it only as such means overlooking its most valuable aspect: a system where workers report, managers analyse and measures are actually adopted stops being a passive data collection exercise and becomes active risk monitoring.
Regulatory compliance, in this sense, can become the starting point for building something more solid: a workplace where safety is driven from within.
---
# PPE delivery records: how to keep them audit-ready when devices change often
> PPE delivery records: what employers need to document under OSHA and EU rules, how to keep that documentation usable, and how 4HSE can help.
May 27, 2026
PPE delivery records: what employers need to document under OSHA and EU rules, how to keep that documentation usable, and how 4HSE can help.

A PPE delivery record works well when the situation is simple: a small team, a stable set of devices, few replacements per year. The problem tends to surface in operational environments where **gloves, safety footwear, and eye protection wear out quickly, get replaced several times a year**, or vary by job site and role. In those contexts, documentation tends to fall behind, and reconstructing the history of what was issued, when, and to whom becomes a complicated exercise — especially during an inspection.
## What the regulations actually require
The regulatory frameworks that govern employer obligations on PPE differ by jurisdiction, but they converge on a few shared principles.
In the United States, OSHA’s general requirements under **29 CFR 1910.132** establish two distinct documentation obligations. Employers must produce a written certification confirming that a workplace hazard assessment has been performed, identifying the location evaluated, the person who conducted the assessment, and the date. Separately, under **29 CFR 1910.132(f)**, employers must certify in writing that each affected employee has received PPE training, with records identifying the employee’s name, the training date, and the topics covered. There is no OSHA-mandated format for a PPE delivery log as such, but the **absence of documentation that a specific device was issued to a specific worker** creates a gap that is difficult to close during an inspection.
In the European Union, employer obligations on PPE use are governed by **Directive 89/656/EEC**, which requires employers to provide appropriate equipment free of charge, ensure it is maintained in good working order, and provide adequate training on correct use. The directive sets minimum requirements; member states implement them with varying degrees of specificity. In practice, a signed delivery record demonstrating that the right device was issued to the right person, with confirmation that the worker was informed on correct use, is the standard of evidence expected during a labour inspection in most EU countries.
**ISO 45001:2018**, the international standard for occupational health and safety management systems, addresses PPE within the broader hierarchy of controls: elimination, substitution, engineering controls, administrative controls, and PPE as the last line of defence. The standard requires documented information demonstrating that operational controls are implemented and working. While it does not prescribe a specific format for delivery records, it does require that organisations maintain evidence sufficient to demonstrate conformity — which, in the context of PPE, means being able to show that the right equipment reached the right people under the right conditions.
## The practical problem with high-turnover PPE
When devices are replaced frequently, each replacement should generate a new record. In practice, keeping up is not straightforward: each delivery takes time, the resulting documents accumulate without a clear system for retrieval, and the connection between what the risk assessment specifies and what is actually in the hands of workers can become difficult to verify.
The risk is **losing the ability to reconstruct history when it is needed**. Whether during a regulatory inspection or an internal audit, a fragmented or poorly archived record is functionally equivalent to no record at all.
## What a usable delivery record should contain
A PPE delivery record that holds up during an inspection should allow an auditor to reconstruct, for each worker, what was issued, when, in what condition, and whether the worker was informed on correct use. The specific elements that make the difference in practice:
* **Worker and device identification.** Name and role of the recipient, device type with make, model, and serial number where applicable, and CE category or equivalent classification. Linking each delivery to a specific device model matters when the risk assessment specifies particular protection characteristics.
* **Date and condition at delivery.** The delivery date and a confirmation that the device was inspected and found serviceable before issue. A record compiled after the fact loses evidentiary value because the dates cannot be independently verified.
* **Consistency with the risk assessment.** If the hazard assessment specifies cut-resistant gloves for a particular task and the delivery record shows general-purpose gloves, that gap is an immediate non-conformity. The delivery record needs to map directly to what the risk assessment requires for each role.
* **Worker acknowledgement.** A signature confirming receipt and that the worker was informed on correct use. In most jurisdictions, this is the element that carries the most weight during an inspection.
* **Maintenance log for Category III devices.** For equipment protecting against serious risks — fall arrest, chemical exposure, respiratory hazards — periodic inspection records should be kept separately from the delivery log. Mixing the two creates confusion and makes the documentation harder to read.
* **Manufacturer documentation accessible on request.** Declarations of conformity and technical documentation from the manufacturer are not typically part of the delivery record itself, but they should be retrievable quickly. Inspectors may ask for them, and the inability to produce them promptly is a compliance gap.
## How 4HSE supports this process
In 4HSE, PPE delivery is **managed directly from the worker’s profile**, without navigating between separate modules or documents.
A single view shows all devices associated with a worker, the status of each item, the date of the last certificate issued, and any linked inventory entry. During a delivery, it is possible to select the devices being issued, set the relevant expiry dates, and **generate a single signed record** summarising all items delivered in that session.
Each record is **automatically archived in the worker’s history** alongside the corresponding delivery certificate, complete with issue date and expiry. Expiry dates feed into the **PPE schedule**, keeping renewals and replacements visible in advance. For devices linked to an inventory item, the **stock deduction happens automatically** at the point of delivery. The full history, including the PDF records associated with each delivery, remains accessible from the worker’s profile.
## Keeping records useful over time
Managing PPE delivery records well means maintaining traceability that is clear, consistent, and easy to verify — not just producing documents. When devices are replaced often, the real challenge is not the individual delivery but the ability to reconstruct each worker’s history quickly, without gaps or dispersed information.
A **centralised system that connects deliveries, expiry dates, records, and inventory** makes that task more manageable in high-turnover operational environments, and reduces the risk of documentation gaps at the moment they matter most.
---
# HSE Management and Artificial Intelligence: 4HSE releases an MCP server
> 4HSE integrates the Model Context Protocol (MCP): AI assistants can query the platform's data on deadlines, training and compliance, in line with user permissions.
Jun 5, 2026
4HSE integrates the Model Context Protocol (MCP): AI assistants can query the platform's data on deadlines, training and compliance, in line with user permissions.

Artificial intelligence is creating new ways of interacting with company data, offering optimisation opportunities in the occupational safety sector as well. One of the most interesting technological developments in this area is the **Model Context Protocol (MCP)**, an open standard (i.e. a public, shared protocol) introduced at the end of 2024. In practical terms, this system makes it possible to connect the virtual assistants we use every day, such as ChatGPT or Claude, directly to an external application. This way, you can consult and process the software’s data simply by talking with the assistant.
In just over a year, the MCP standard has become a benchmark adopted by the leading model developers worldwide, such as OpenAI, Google and Microsoft.
In this scenario, 4HSE has released its own **MCP server**, allowing users with an active account to interact with the data stored in the platform.
## What the MCP server allows you to do
The main benefit of adopting the MCP standard is **immediate access to company information**. While 4HSE already provides advanced tools such as the deadline planner, summary tables and dedicated compliance monitoring filters, the AI integration lets users query the system in natural language. You can quickly obtain reports, retrieve specific information and carry out targeted operations.
Examples of requests the system can handle today include:
* **Checking the compliance status of projects and sites:** provides an immediate overview or lets you look up specific records through requests such as “Give me an overview of the safety status of project X”, or “Show me the deadlines for the Milan site”.
* **Configuring job roles and training requirements:** reduces the data-entry steps needed to link courses to the relevant job roles, translating commands such as “Create the Electrician job role at the Workshop site with required action Fire safety course”.
* **Profiling and onboarding people:** lets you set up a new person’s record, assigning site, job role, role and training obligations in a single interaction, as in “Profile Giovanni Bianchi at the Milan site, job role Warehouse worker, role RSPP, he needs to take the Fire safety course”.
* **Scheduling activities:** makes it possible to plan prevention action sessions directly from the AI client, using instructions such as “Schedule the First aid course for Luca Verdi on 15 May 2026 at 9:00 AM”.
The scope of data accessible through the protocol includes worker records, training history, certificate deadlines, equipment, roles and the mapping of work environments. Incident data, risk registers and billing information are instead excluded from the information flow. The server currently guarantees full compatibility with the main AI clients that support the standard.
## Data flow management and user responsibility
Integrating artificial intelligence systems into occupational safety management requires a rigorous analysis of cybersecurity and personal data protection aspects.
The MCP server operates exclusively through the **authenticated user’s token**: this means the AI assistant can only access the information the user is already authorised to view within the software. The platform does not transmit data autonomously or in bulk; the transfer takes place only when the user submits a specific question in the AI client.
Once the information is retrieved by the MCP server, it enters the conversation context to be processed by the AI assistant. From that point onwards, data processing depends on the contract the user has signed with the AI model provider.
## The role of the software tool and professional judgement
Adopting the MCP standard simplifies access to information for those managing safety in complex organisations, with multiple sites or numerous work locations, making it possible to cross-reference operational data through text requests.
Automation supports the information-gathering phase, but it **does not replace the professional’s role in decision-making activities**. Assessing the relevance of deadlines, defining intervention priorities, coordinating with clients and suppliers, and planning corrective actions remain the responsibility of the consultant or HSE manager.
## How to activate the connection and what comes next
To use the MCP server you need an active account on the platform. The references and endpoints to configure the connection with your AI client are available in the [dedicated documentation](https://docs.4hse.com/en/guides/ai/mcp-server/).
Alongside the MCP integration, a native *AI chat* is currently being tested and will be available directly within the platform. The built-in assistant will let you consult operational data, obtain regulatory information and access the software’s main features through natural language requests, without going through external applications.
The full documentation on the AI features is available [here](https://docs.4hse.com/en/guides/ai/overview).
---
# Working in extreme heat: the EU legal framework and its open questions
> Extreme heat exposes gaps in EU occupational safety law: what Directive 89/391/EEC already requires from employers, and where binding rules on heat at work are still missing.
Jul 2, 2026
Extreme heat exposes gaps in EU occupational safety law: what Directive 89/391/EEC already requires from employers, and where binding rules on heat at work are still missing.

Europe is in the middle of another intense heatwave. Temperatures have exceeded 40°C in several cities, and forecasts suggest the current weather system will persist well into July. Extreme heat is a health risk for everyone, and for workers it also carries a specific legal dimension that employers cannot ignore.
The numbers are significant. According to a report published on 25 June 2026 by EFFAT, EPSU, and EFBWW, around 130 million workers across the EU are exposed to workplace heat stress every year, with an estimated 277,000 injuries and 230 deaths linked to it annually. EU-OSHA’s OSH Pulse 2025 survey found that around one in five workers across the EU have faced extreme heat on the job in the last twelve months, whether indoors or outdoors.
## What the EU framework directive requires
The legal foundation for heat stress management in European workplaces is the **Framework Directive 89/391/EEC**. Article 5 establishes that employers must ensure the safety and health of workers in every aspect related to work, including the obligation to assess all risks and put in place the required preventive and protective measures.
Heat is a covered risk under this framework. Existing obligations are enforceable under national law, and employers cannot argue that extreme temperatures fall outside their duty of care. EU Member States require employers to carry out workplace risk assessments and set preventive measures following the hierarchy of control, giving priority to technical and organisational solutions before resorting to personal protective equipment.
**ISO 45001** reinforces this approach: heat stress must be identified, assessed, and controlled within the broader occupational health and safety management system, with documented evidence of the measures adopted.
## Where EU law is still evolving
The general duty of care is clear. What is less clear is how to measure heat exposure, when to intervene, and what specific protections workers are entitled to. Two heat-related topics are not addressed at all in EU law: the use of scientifically validated heat exposure indicators and acclimatisation to heat. Two further topics are only partially addressed: hydration strategies, and rest breaks or modified work schedules.
The result is significant variation in how heat risk is regulated across member states. On 25 June 2026, EFFAT, EPSU, and EFBWW unveiled a **Model Directive** publicly, calling on the European Commission to adopt it as the basis for binding legislation on heat at work as part of the upcoming Quality Jobs Act. Until binding rules are in place, compliance depends on how employers interpret general obligations, which creates uncertainty across sectors and borders.
## What employers must do now
The existing framework already creates enforceable obligations regardless of whether a dedicated directive is adopted. The absence of specific rules does not eliminate employer obligations under the general duty of care.
Practical steps that fall within current legal obligations include scheduling physically demanding tasks during cooler hours, providing unrestricted access to water and shaded rest areas, supplying appropriate PPE for thermal conditions, and training workers to recognise the early signs of heat exhaustion and heat stroke.
EU-OSHA’s guidance document *“Heat at work — Guidance for workplaces”*, published in 2023 and available in all EU languages, provides a structured framework for implementing these measures. It covers exposure assessment, prevention hierarchies, and emergency response protocols.
## Documenting high-risk work: the role of Permit to Work
Managing heat risk in a structured way also means documenting authorisations before high-risk activities begin. This is the underlying principle of the **Permit to Work** system: a formal verification of safety conditions prior to the start of an activity, with full traceability of who authorises, who executes, and which protective measures are in place.
4HSE is introducing a PTW module that will include specific forms for high-risk work categories: hot work, confined spaces, electrical work, and work at height. Each permit will be verifiable on-site via QR code scan, without needing desktop access to the platform. All documentation remains stored and traceable, available for inspection at any time.
---
# Digital Permit to Work in 4HSE: Verification Is a QR Code
> The digital Permit to Work is now available in 4HSE: minute-level validity, required authorization forms, and on-site verification via QR code.
Jul 9, 2026
The digital Permit to Work is now available in 4HSE: minute-level validity, required authorization forms, and on-site verification via QR code.

A Permit to Work (PTW) is the authorization that gives a person or a crew the right to perform **a specific task, in a specific area, within a defined time window**. It is a cornerstone of safe systems of work in high-risk operations, and it fits squarely within the operational controls that ISO 45001 asks organizations to put in place. Out in the field, whoever checks a permit wants to know one thing: does this authorization hold at this very moment? 4HSE now answers with a digital certificate and a verification QR code.
## How the digital permit to work operates in 4HSE
The permit builds on tools 4HSE users already work with. A procedure defines what gets authorized, authorization forms are attached to it, and once those forms are filled in, a certificate is issued. **That certificate is the permit itself.**
A concrete case. An external contractor sends a welder to a plant for a job that will take a couple of hours: hot work, to be authorized only after the proper checks. In 4HSE, the safety manager sets up a hot work procedure and attaches the dedicated authorization form, marking it as **Required**. As long as that form stays empty, no certificate can be issued. Whoever authorizes the job fills in the fields, collects the signatures, and issues the permit.
Predefined forms cover the most common high-risk activities: General work permit, Hot work permit, Confined Space Entry Permit, Electrical work permit, Work at height permit. The same mechanism also handles a simpler case: authorizing a person’s access to a site. There, the certificate with its validity dates and QR code is enough, with no dedicated checklist.
## Validity down to the minute
A permit for a two-hour welding job should last two hours. With **Time precision** turned on, the certificate carries a date and an hour for both start and end: from 1:00 to 3:00 pm, for instance. Once the end time passes, 4HSE marks the permit as expired **with no manual step involved**.
Every permit also moves through a life cycle: Draft, Valid, Expired, Revoked, Rejected. If conditions on site change, the permit can be revoked before its end date. The new status shows up everywhere at once: on the certificate, in the scheduler, on the public verification page.
## On-site verification with a QR code
This is where digital outperforms paper. From the certificate, a verification QR can be generated, then printed, embedded in the permit document, or shown on screen. An inspector, a supervisor, or the client scans it with a phone and lands on a read-only public page. **No 4HSE account needed.**
**The status displayed is the one at the moment of the scan.** A permit that expired ten minutes ago, or was revoked because conditions changed, shows up as such at the very next scan. A paper permit pinned to a board keeps looking valid long after it stopped being so.
One detail matters on sites where crews mix contractors and languages: the verification page opens in the language of the reader’s browser, with English as the fallback (English, German, Spanish, Italian and French available). The contractor’s supervisor and the client’s inspector read the same permit, each in their own language.
## Privacy by design
The link behind the QR is signed and expires after a set period: there is no way to guess it, and once expired it leads nowhere. **The code itself carries no data**, neither personal information nor internal identifiers. When the permit needs to be shared again, a fresh QR is generated from the certificate. For companies operating under the GDPR, this is privacy by design: minimal data, a clear purpose, a secure channel.
## What changes now
Teams managing hot work, confined spaces, electrical jobs, work at height, or site access can now issue named authorizations, valid to the minute and verifiable in the field by anyone. All of it runs on the 4HSE tools already in place: procedures, linked forms, the scheduler. The full step-by-step flow is described in the [Permit to Work documentation](https://docs.4hse.com/guides/permit-to-work/permit-to-work/).
---
# Occupational health surveillance: managing exam deadlines
> What occupational health surveillance is, when it's required, and how to manage individual medical exam deadlines across the workforce.
Jul 15, 2026
What occupational health surveillance is, when it's required, and how to manage individual medical exam deadlines across the workforce.

In occupational health surveillance, deadlines are individual. Unlike safety training, which is planned for groups on cycles set in advance, medical exams follow each worker’s own schedule, shaped by exposure, age, and health history. This is what makes the program difficult to keep under control.
## What occupational health surveillance is and when it’s required
Occupational health surveillance is the periodic monitoring of a worker’s health in relation to the risks of the job. In the European Union, Framework Directive 89/391/EEC requires that workers receive health surveillance appropriate to the risks they face at work. In the United States, OSHA follows a different route and builds medical surveillance into individual standards, from noise to respiratory protection to specific hazardous substances. ISO 45001 does not prescribe exams; it expects organizations to establish the processes needed to manage occupational health within their management system.
A worker exposed to noise above the action level is a typical case: the risk assessment places the worker in a hearing conservation program, with a baseline audiogram at enrollment and periodic audiometric testing afterward. Without a valid test, the assignment itself is in question.
## Who runs the program
The program is run by an occupational physician or a licensed occupational health professional, depending on the jurisdiction. The surveillance protocol defines which exams apply to each exposure and how often. Frequency is where complexity begins. Audiometric testing typically runs on an annual cycle, exams tied to chemical exposures may follow different intervals, and the physician can shorten the schedule for a specific worker based on age or medical findings. Some triggers sit outside any calendar, such as return-to-work evaluations after an extended absence. Two workers doing the same job can have different due dates. And those dates change over time.
## Fitness-for-duty outcomes
Each exam ends with a medical opinion: fit for duty, fit with restrictions, or temporarily or permanently unfit for the specific task.
Restrictions are the operationally delicate case. If the audiogram of the worker in the hearing conservation program shows a standard threshold shift, the employer must act: refitting hearing protection, retraining, and in some cases reducing the worker’s exposure to the noisiest tasks. The restriction is binding from day one. Ignoring it exposes the employer to direct liability if harm follows.
## When surveillance lapses
An expired exam means a worker without current medical clearance, and the question to ask is simple: can this worker be assigned to this task today?
Under most regulatory frameworks, the answer is no. Employers are responsible for keeping surveillance current and for ensuring that no one works without the required clearance. A lapse can lead to regulatory citations and, if an injury occurs in the meantime, a significantly worse liability position.
## Managing individual deadlines
Managing individual deadlines takes three pieces of information, kept current for each worker: which surveillance programs apply, how long the current clearance remains valid, and how far in advance to act to schedule the next exam with the provider. With a handful of workers, manual tracking can work; as job roles, exposure groups, and off-schedule triggers multiply, the risk of losing track of deadlines and ending up with workers out of compliance grows.
In 4HSE, health surveillance is managed through prescriptions linked to individual workers: each enrollment carries a visible status, valid, expiring, or expired, with a configurable advance-notice threshold in days. Fitness certificates stay archived in the scheduler, ready to consult or print.
Whatever the tool, the test remains the same: being able to verify, at any moment and for each worker, that the medical clearance for the task is current.
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Aug 25, 2025 Upgrade
### [New Interface for Permission Management](/news/2025-08-22/)
Discover how the new 4HSE user interface simplifies permission management, offering more precise and intuitive control for administrators.

Aug 22, 2025 Upgrade
### [Webhooks: more integration and automation for 4HSE](/news/2025-08-25/)
Webhooks are now part of 4HSE: system communication becomes immediate, integrations simpler, and processes even more automated.

Jul 3, 2025 Docs
### [4HSE introduces the new Strong Authentication system](/news/2025-07-03/)
4HSE has released a new Strong Authentication feature, designed to strengthen platform access security and offer customers more options in authentication management.

Jun 10, 2025 Docs
### [The new 4HSE documentation is online at docs.4hse.com](/news/2025-06-10/)
The new 4HSE documentation portal replaces Academy with a clearer, faster, and more comprehensive version, including a developer area and an integrated search engine.

Jun 9, 2025 Upgrade
### [Fast Planning, PPE inventory tracking and Zapier integration in version v2.42.0](/news/2025-06-09/)
4HSE version v2.42.0 introduces features that improve scheduling, automate PPE inventory updates, and enable integration with Zapier to connect with external tools.
[← Previous ](/news/2)[Next →](/news/4)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Apr 23, 2025 Upgrade
### [Attendance Register and Folder Download in Version v2.41.0](/news/2025-04-23/)
Version 4HSE v2.41.0 introduces two significant features: the digital attendance register for courses and folder downloads in ZIP format. These functionalities enhance training and document management, simplifying the platform's user experience.

Apr 2, 2025 News
### [ACN Accreditation Renewal](/news/2025-04-02/)
4HSE renews its accreditation with the National Cybersecurity Agency (ACN) as a qualified SaaS provider for Public Administration, confirming the compliance and security of its cloud services.

Mar 1, 2025 Management Software
### [The Workflow Behind the Compliance Calendar](/news/2025-03-01/)
In this article, we explore the workflow followed by a manager-level user to build a complete and up-to-date compliance calendar, essential for monitoring the status of assigned tasks and their deadlines.

Nov 20, 2024 Upgrade
### [New Dashboards: v2.37.0 Is Out!](/news/2024-11-20/)
In this article, we explore the workflow followed by a manager-user to get a complete and up-to-date calendar of deadlines, useful for monitoring the status of workers' assigned tasks and related due dates.

Mar 4, 2024 Developers
### [HR Integration](/news/2024-03-04/)
We will explore how to develop software that leveraging the APIs provided by 4hse allows any HR software to integrate with 4HSE keeping personnel records data consistently synchronized. We won't focus on a specific HR software but aim for a generic approach to the problem by developing an integration script that can be easily adapted to various HR software solutions in the market.
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---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Feb 15, 2024 Developers
### [REST API Usage](/news/2024-02-15/)
A detailed guide for developers on using the 4HSE REST API: an overview of the architecture, authentication methods, authorization rules, and CRUD operations. The document includes an example to simplify the integration and usage of the API.

Feb 12, 2024 News
### [Safety in the workplace management: 5 things to know before choosing the software most suited to you](/news/2024-02-12/)
How to choose management software? This article offers practical and technical advice to evaluate the available solutions, focusing on data security, backups, hidden costs, and support. Learn what to ask providers and how to avoid unpleasant surprises, especially when the contract ends.

Oct 13, 2023 Partnership
### [4HSE and Forma LMS: Strengthening the Link Between Training and Workplace Safety](/news/2023-10-13/)
This article presents the partnership between 4HSE and Forma LMS, aimed at integrating corporate training with workplace safety. Benefits of this integration include course synchronization, centralized certification management, and deadline tracking. It also highlights advanced tools like gamification to boost employee engagement, and concludes with details about an upcoming webinar exploring the platform and the opportunities offered by this collaboration.

Sep 26, 2023 News
### [Why should an EHS manager use software to manage their work?](/news/2023-09-26/)
Discover what an RSPP is, their responsibilities within a company, and how software can streamline workplace safety management. We’ll also compare the roles of RSPP and HSE Manager and explain why 4HSE opted for an all-in-one solution.

Aug 28, 2023 Upgrade
### [Moving People Between Offices: Version 2.30.0 Is Out!](/news/2023-08-28/)
Discover the new feature introduced in 4HSE version 2.30.0: a guided wizard to move people between different offices, while keeping track of their activities. Read the full list of updates included in this release.
[← Previous ](/news/4)[Next →](/news/6)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Aug 5, 2023 Upgrade
### [Customizable Risk Assessment and Homogeneous Groups: Version 2.29.0 Released!](/news/2023-08-05/)
What’s new in 4HSE version 2.29.0: manage Homogeneous Groups and customize the Risk Assessment process to enhance workplace safety.

Jul 6, 2023 Upgrade
### [New Framework and Widget Designer: Version 2.28.0 Is Out!](/news/2023-07-06/)
Discover what's new in 4HSE version 2.28.0: a brand-new UI framework for more stability when building forms and a redesigned widget designer! Plus, you can now email users who aren't linked to a project, expanding your communication options.

Jun 6, 2023 Upgrade
### [Events and Project Cancellation, new software update: version 2.27.0 out!](/news/2023-06-06/)
This update improves usability with new features like managing events in a separate window and adding an 'Events' section in the person panel. Minor bugs have also been fixed, such as issues with DUVRI printouts and course location edits. Deleted projects are now hidden from the multi-company dashboard.

Apr 5, 2023 Upgrade
### [New People Search Dashboard: Version 2.26.0 is Here!](/news/2023-04-05/)
Discover the new features in 4HSE version 2.26.0: a new dashboard for searching people, with advanced features to view and manage individual details regardless of the project. Also, check out other improvements introduced.

Mar 1, 2023 Certifications
### [AgID Certification: We Did It!](/news/2023-03-01/)
4HSE has obtained the AgID certification, officially confirming the software's compliance with the necessary requirements to be used by the Public Administration. This recognition follows the CSA Star certification and highlights 4HSE's commitment to ensuring high-quality standards for digital workplace safety.
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---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Dec 27, 2022 Upgrade
### [Under the Christmas tree…comes the new version of 4HSE! 2.25.0](/news/2022-12-27/)
We close 2022 with 4HSE version 2.25.0: new suggestions integrated into the schedules, improved contextual help, automatic certificate expiry calculation, and new features for Form widgets. Discover all the details!

Dec 12, 2022 Partnership
### [Password: innovation! The revolution of MATE-XT Exoskeletons](/news/2022-12-12/)
Discover how the MATE-XT exoskeleton, the result of collaboration between AZeta Solutions and Comau Spa, is revolutionizing workplace safety with innovative technologies.

Oct 27, 2022 Upgrade
### [A New Tool: The Widget Editor for Creating Forms, Checklists, and Much More!](/news/2022-10-27/)
With version 2.24.0 comes the Widget Editor: a powerful and intuitive tool for creating forms, checklists, and many other custom templates. A significant step forward for those looking to adapt 4HSE to their needs. Also, check out all the other new features, including bug fixes, improvements, and new translations in French and Spanish.

Jun 29, 2022 Upgrade
### [The new safety organization chart!](/news/2022-06-29/)
The new company organizational chart is coming to 4HSE, with a redesign that makes it clearer and more functional. In this article, you’ll find the invitation to the dedicated webinar, along with a preview of the upcoming features, such as the white-label area and updates to the tutorials on Academy. As always, there are bug fixes and improvements.

Jun 9, 2022 Upgrade
### [New Update and New Notification Configuration System](/news/2022-06-09/)
The 4HSE version 2.18.0 is here! The main novelty? A brand-new system for configuring email notifications and digests, designed to be simpler, clearer, and more customizable. Discover how the settings change, what each user can do, and how to stay updated on the most important deadlines.
[← Previous ](/news/6)[Next →](/news/8)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

May 12, 2022 Upgrade
### [New Version Update 4HSE v2.17.5!](/news/2022-05-12/)
Version 2.17.5 of 4HSE brings bug fixes and technical improvements to make the platform more stable and performant.

Mar 21, 2022 Upgrade
### [New schedule released!](/news/2022-03-21/)
Discover the new features of version 2.17.0 of 4HSE: a complete redesign of the due date system with new functionalities such as selected row details, pre-filled filters, and the ability to modify items directly from the details. Numerous bugs have also been fixed to improve system stability and usability.

Jan 8, 2022 Upgrade
### [People Search, Upcoming Taskd, and Digest: New Features in Version 2.23.0!](/news/2022-01-08/)
Discover the new features in version 2.23.0 of 4HSE: an advanced people search tool, the customization of 'Expiring' activity status, and new options for notifications and digest. Significant improvements have also been made to the interface and content.

Nov 23, 2021 Upgrade
### [4HSE App is Here!](/news/2021-11-23/)
The 4HSE mobile app is now available on Android and iOS stores.

Nov 22, 2021 Upgrade
### [DVR Report Generation](/news/2021-11-22/)
Automatic generation of DVR and DUVRI: export in various formats, instant printing, and fully customizable layouts.
[← Previous ](/news/7)[Next →](/news/9)
---
# News
> Stay up to date with the latest news and events from 4hse.
Stay up to date with the latest news and events from 4hse.

Nov 9, 2021 Upgrade
### [Certificates, Attestations, and Appointments: Create and Customize Templates](/news/2021-11-09/)
Learn how to upload and edit custom templates directly in 4HSE to streamline your document management.

Oct 30, 2021 Upgrade
### [New Update: Version 2.12.0!](/news/2021-10-30/)
New release of our HSE software!

Sep 29, 2021 Upgrade
### [New Update: Version 2.11.0!](/news/2021-09-29/)
With the change of season comes a new version of our HSE platform, featuring new functionalities and several system bug fixes.

Aug 31, 2021 Upgrade
### [CSA STAR Self-Assessment Update: CAIQ v4.0.2](/news/2021-08-31/)
4HSE publishes the updated Self-Assessment CAIQ v.4.0.2, confirming compliance with CSA STAR security standards recognized by AgID.

Aug 23, 2021 Upgrade
### [Version 2.10.0 is out!](/news/2021-08-23/)
Update with bug fixes and major improvements to certificate, action, and PPE management
[← Previous ](/news/8)[Next →](/news/10)
---
# USAGE, TYPE, LOCATION, AND RETENTION OF DATA
> Privacy Policy integrations for the 4hse service.
*Last updated: 25/05/2018*
## COMMERCIAL DATA
* **Legal entities:** company name, VAT number, phone number, email, address, website, number of employees/revenue.
* **Individuals:** first name, last name, job title, phone number, mobile number, email.
## LOCATION
Data is stored and processed on Amazon Web Services (AWS) at the data center in Ireland (EU).\
Other data processors: [Hubspot](https://web.archive.org/web/20240724051650/https://www.hubspot.com/).
## RETENTION PERIOD
* **Legal entities:** up to a maximum of 24 months from the last interaction.
* **Individuals:** up to a maximum of 12 months from the last interaction.
## DATA FOR SERVICE PROVISION
1. ### ACCOUNT DATA:
**Access:** email\
We collect data during registration on the website [www.4hse.com](http://www.4hse.com) or when a user is added/invited to a project, to allow the client to access the platform, receive operational notifications, and technical support.
**LOCATION**\
Data is stored and processed on Amazon Web Services (AWS) at the data center in Ireland (EU).
**RETENTION PERIOD**\
As this data is tied to the certification of operations performed by the user, including for third parties, it is not deleted before 10 years.
### PAYMENTS
*BILLING DATA*\
**Client data on 4HSE:** company name, VAT number, tax code, address, phone, city, postal code, province, country.
**LOCATION**\
Data is stored and processed on Amazon Web Services (AWS) at the data center in Ireland (EU).\
Other data processors: [Chargebee](https://web.archive.org/web/20240724051650/https://www.chargebee.com/).
**RETENTION PERIOD**\
**Invoices and tax documents:** according to applicable regulations.
*CREDIT CARD DATA*\
Credit card data is collected if chosen as the payment method.
**LOCATION**\
Stored by other data processors: [Chargebee](https://web.archive.org/web/20240724051650/https://www.chargebee.com/), [Stripe](https://web.archive.org/web/20240724051650/https://stripe.com/it).
**RETENTION PERIOD**\
Duration of service provision.
## USER RIGHTS
Users may exercise certain rights regarding their Data processed by the Data Controller.\
In particular, the User has the right to:
* **Withdraw consent at any time.** The User can withdraw consent to the processing of their Personal Data previously given.
* **Object to data processing.** The User can object to the processing of their Data when it is carried out on a legal basis other than consent.
* **Access their Data.** The User has the right to obtain information about the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
* **Verify and request rectification.** The User can verify the accuracy of their Data and request its update or correction.
* **Obtain restriction of processing.** When certain conditions are met, the User can request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
* **Obtain deletion or removal of their Personal Data.** When certain conditions are met, the User can request the deletion of their Data by the Data Controller.
* **Receive their Data or have it transferred to another controller.** The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred to another controller without hindrance. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract of which the User is a part, or on contractual measures related to it.
* **Lodge a complaint.** The User can lodge a complaint with the competent data protection authority or take legal action.
## HOW TO EXERCISE RIGHTS
You can exercise the above rights by writing to: *info\[@]4hse.com*
To stop receiving our newsletter or commercial emails, follow the unsubscribe instructions included in the emails sent, or contact: *info\[@]4hse.com*.
To request the complete deletion of a project, send a request to: *support\[@]4hse.com*.
## 4HSE AS A PROCESSOR
In providing the service, 4HSE acts as a **processor** of the Data for which the client is the **controller**.
* The **controller** determines the purposes of the Data processing.
* The **processor** processes the Data on behalf of the controller.
*Example*\
Mr. Rossi is the **“Data Subject”** and is an employee of ABC Spa, which uses the 4HSE platform to manage workplace safety.\
ABC Spa (the client) is therefore the **“controller”**: the owner of its employees’ Data.\
4HSE Srl is the **“processor”**, responsible for processing the Data on behalf of ABC Spa.\
**4HSE will never actively collect Mr. Rossi’s Data, which remains under the ownership of ABC Spa.**
## DATA PROCESSING
Data is stored and processed on Amazon Web Services (AWS) at the data center in Ireland (EU).
* The controller can access their data throughout the duration of the active contract.
* The controller can modify and/or delete the Data independently. 4HSE’s backup policies have a retention period of 90 days: the data prior to modification and/or deletion will remain in our backups for this period.
* The data for which the client is the controller is handled with the utmost care, as outlined in the [Terms and Conditions of Service](/terms-of-service).
## ADDITIONAL INFORMATION ON PROCESSING
## LEGAL DEFENSE
The User’s Personal Data may be used by the Data Controller in court or in the stages leading to possible legal action arising from improper use of 4HSE Srl or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data upon request of public authorities.
### SPECIFIC INFORMATION
Upon the User’s request, in addition to the information contained in this Privacy Policy, 4HSE Srl may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.
### SYSTEM LOGS AND MAINTENANCE
For operational and maintenance purposes, 4HSE Srl and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User’s IP address.
### INFORMATION NOT CONTAINED IN THIS POLICY
Further information regarding the processing of Personal Data can be requested at any time from the Data Controller using the contact details provided.
### CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page or, where technically and legally feasible, by sending a notification to Users via any contact information available to the Data Controller. Please consult this page regularly, referring to the date of the last modification.
If the changes affect processing activities based on the User’s consent, the Data Controller will collect new consent from the User, if necessary.
---
# USAGE, TYPE, LOCATION, AND RETENTION OF DATA
> Privacy Policy integrations for the 4hse service.
*Last modified: 22/11/2024*\
*[Previous version 2018-05-25](/privacy-policy-integration-2018-05-25)*
## COMMERCIAL DATA
* **Legal entities:** company name, VAT number, phone number, email, address, website, number of employees/revenue.
* **Individuals:** first name, last name, job title, phone number, mobile number, email.
### LOCATION
Data is stored and processed on [ODOO](https://www.odoo.com) (France, Belgium).
### RETENTION PERIOD
* **Legal entities:** up to a maximum of 24 months from the last interaction.
* **Individuals:** up to a maximum of 12 months from the last interaction.
## DATA FOR SERVICE PROVISION
* **Access:** email\
Data is collected during registration on the website [www.4hse.com](http://www.4hse.com) or when a user is added/invited to a project, to allow the client to access the platform, receive operational notifications, and technical support.
### LOCATION
Data is stored and processed on Amazon Web Services (AWS) at data centers in Ireland (EU).
### RETENTION PERIOD
As this data is linked to the certification of operations performed by the user, including towards third parties, it is not deleted before 10 years.
## PAYMENT DATA
* **Billing**
* **Client data on 4HSE:** company name, VAT number, tax code, address, phone, city, postal code, province, country.
* **Location:**\
Data is stored and processed on Amazon Web Services (AWS) at data centers in Ireland (EU).\
Other Data Processors: [Chargebee (EU)](https://www.chargebee.com/), [Archismall – Smeup S.p.A. (EU)](https://www.smeup.com/).
* **Retention period:** according to applicable regulations.
* **Credit card**
* **Credit card data:**\
Credit card data is collected if chosen as the payment method.
* **Location:**\
At other Data Processors: [Chargebee](https://www.chargebee.com/), [Stripe](https://stripe.com).
* **Retention period:** duration of service provision.
## USER RIGHTS
Users may exercise certain rights regarding their Data processed by the Data Controller.\
In particular, the User has the right to:
* **Withdraw consent at any time.**\
The User can withdraw consent to the processing of their Personal Data previously given.
* **Object to data processing.**\
The User can object to the processing of their Data when it is carried out on a legal basis other than consent.
* **Access their Data.**\
The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the Data processed.
* **Verify and request rectification.**\
The User can verify the accuracy of their Data and request its update or correction.
* **Obtain restriction of processing.**\
When certain conditions are met, the User can request the restriction of processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
* **Obtain deletion or removal of their Personal Data.**\
When certain conditions are met, the User can request the deletion of their Data by the Data Controller.
* **Receive their Data or have it transferred to another controller.**\
The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract of which the User is a party, or on pre-contractual obligations thereof.
* **Lodge a complaint.**\
The User can lodge a complaint with the competent data protection authority or take legal action.
## HOW TO EXERCISE RIGHTS
The above rights can be exercised by writing to: *info\[@]4hse.com*
To block the receipt of our newsletter or commercial emails, follow the unsubscribe instructions included in the emails sent, or contact: *info\[@]4hse.com*.
To request the complete deletion of a project, a request must be sent to: *support\[@]4hse.com*.
## 4HSE AS A PROCESSOR
In providing the service, 4HSE acts as a **processor** of the Data for which the client is the **controller**.
* The **controller** determines the purposes of the Data processing.
* The **processor** processes the Data on behalf of the controller.
*Example*\
Mr. Rossi is the **“Data Subject”** and is an employee of ABC Spa, which uses the 4HSE platform to manage workplace safety.
* ABC SpA (the client) is therefore the **“controller”**: the owner of its employees’ Data.
* 4HSE Srl is the **“processor”**, responsible for processing the Data on behalf of ABC SpA.
**4HSE will therefore never actively collect Mr. Rossi’s Data, for which ABC SpA remains the owner.**
## DATA PROCESSING
Data is stored and processed on Amazon Web Services (AWS) at data centers in Ireland (EU).
* The controller can access their data throughout the duration of the active contract.
* The controller can modify and/or delete the Data independently. 4HSE’s backup policies have a retention period of 100 days: the data prior to modification and/or deletion will remain in our backups for this period.
* The data for which the client is the controller is handled with the utmost care, as outlined in the [Terms and Conditions of Service](/terms-of-service).
## ADDITIONAL INFORMATION ON PROCESSING
## LEGAL DEFENSE
The User’s Personal Data may be used by the Data Controller in court or in the stages leading to possible legal action arising from improper use of 4HSE Srl or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data upon request of public authorities.
## SPECIFIC INFORMATION
Upon the User’s request, in addition to the information contained in this Privacy Policy, 4HSE Srl may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.
## SYSTEM LOGS AND MAINTENANCE
For operational and maintenance purposes, 4HSE Srl and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.
## INFORMATION NOT CONTAINED IN THIS POLICY
Further information regarding the processing of Personal Data can be requested at any time from the Data Controller using the contact details provided.
## CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page or, where technically and legally feasible, by sending a notification to Users via any contact information available to the Data Controller. Please consult this page regularly, referring to the date of the last modification.
If the changes affect processing activities whose legal basis is consent, the Data Controller will collect new consent from the User, where required.
---
# USAGE, TYPE, LOCATION, AND RETENTION OF DATA
> Privacy Policy integrations for the 4hse service.
*Last modified: 28/05/2026*\
*[Previous version 2024-11-22](/privacy-policy-integration-2024-11-22)*
## COMMERCIAL DATA
* **Legal entities:** company name, VAT number, phone number, email, address, website, number of employees/revenue.
* **Individuals:** first name, last name, job title, phone number, mobile number, email.
### LOCATION
Data is stored and processed on [ODOO](https://www.odoo.com) (France, Belgium).
### RETENTION PERIOD
* **Legal entities:** up to a maximum of 24 months from the last interaction.
* **Individuals:** up to a maximum of 12 months from the last interaction.
## DATA FOR SERVICE PROVISION
* **Access:** email\
Data is collected during registration on the website [www.4hse.com](http://www.4hse.com) or when a user is added/invited to a project, to allow the client to access the platform, receive operational notifications, and technical support.
### LOCATION
Data is stored and processed on Amazon Web Services (AWS) at data centers in Ireland (EU).
### RETENTION PERIOD
As this data is linked to the certification of operations performed by the user, including towards third parties, it is not deleted before 10 years.
## PAYMENT DATA
* **Billing**
* **Client data on 4HSE:** company name, VAT number, tax code, address, phone, city, postal code, province, country.
* **Location:**\
Data is stored and processed on Amazon Web Services (AWS) at data centers in Ireland (EU).\
Other Data Processors: [Chargebee (EU)](https://www.chargebee.com/), [Archismall – Smeup S.p.A. (EU)](https://www.smeup.com/).
* **Retention period:** according to applicable regulations.
* **Credit card**
* **Credit card data:**\
Credit card data is collected if chosen as the payment method.
* **Location:**\
At other Data Processors: [Chargebee](https://www.chargebee.com/), [Stripe](https://stripe.com).
* **Retention period:** duration of service provision.
## DATA PROCESSED BY ARTIFICIAL INTELLIGENCE FEATURES
To offer AI-based assistance features within the 4HSE SaaS platform, some content from the Client’s Project may be transmitted to a third-party provider of language models.
* **Provider:** Mistral AI SAS (France) — “La Plateforme” service, European API endpoints.
* **Type of data transmitted:** exclusively the content necessary to fulfill the user’s request. Depending on the feature invoked, this may include any information present in the Client’s Project (employee personal data, risks, PPE, job roles, procedures, free text entered by the user, etc.).
* **Purpose:** processing of prompts and generation of responses within the platform. The data **is not used by Mistral AI to train its models**, in accordance with the contractual terms entered into by 4HSE with Mistral AI.
* **Location:** processing on Mistral AI infrastructure within the European Union.
* **Retention period at the AI provider:** Mistral AI retains logs of prompts and outputs for a maximum period of 30 days for security, abuse monitoring, and legal compliance purposes, after which the data is deleted.
* **Legal basis:** performance of the contract entered into with the Client (Art. 6(1)(b) GDPR). Mistral AI acts as a **sub-processor** of the data, on 4HSE’s instructions.
* **Explicit use:** the AI Features are invoked exclusively upon the User’s explicit action within the platform. **No data is transmitted to Mistral AI if the User does not actively use such features.** A Client who does not wish to use the AI Features may simply refrain from invoking them.
The Client acknowledges the probabilistic nature of the outputs produced by the AI Features; for the limitations, liability exclusions, and Client verification duties, please refer to the [Terms of Service](/terms-of-service).
## USER RIGHTS
Users may exercise certain rights regarding their Data processed by the Data Controller.\
In particular, the User has the right to:
* **Withdraw consent at any time.**\
The User can withdraw consent to the processing of their Personal Data previously given.
* **Object to data processing.**\
The User can object to the processing of their Data when it is carried out on a legal basis other than consent.
* **Access their Data.**\
The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the Data processed.
* **Verify and request rectification.**\
The User can verify the accuracy of their Data and request its update or correction.
* **Obtain restriction of processing.**\
When certain conditions are met, the User can request the restriction of processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
* **Obtain deletion or removal of their Personal Data.**\
When certain conditions are met, the User can request the deletion of their Data by the Data Controller.
* **Receive their Data or have it transferred to another controller.**\
The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract of which the User is a party, or on pre-contractual obligations thereof.
* **Lodge a complaint.**\
The User can lodge a complaint with the competent data protection authority or take legal action.
## HOW TO EXERCISE RIGHTS
The above rights can be exercised by writing to: *info\[@]4hse.com*
To block the receipt of our newsletter or commercial emails, follow the unsubscribe instructions included in the emails sent, or contact: *info\[@]4hse.com*.
To request the complete deletion of a project, a request must be sent to: *support\[@]4hse.com*.
## 4HSE AS A PROCESSOR
In providing the service, 4HSE acts as a **processor** of the Data for which the client is the **controller**.
* The **controller** determines the purposes of the Data processing.
* The **processor** processes the Data on behalf of the controller.
*Example*\
Mr. Rossi is the **“Data Subject”** and is an employee of ABC Spa, which uses the 4HSE platform to manage workplace safety.
* ABC SpA (the client) is therefore the **“controller”**: the owner of its employees’ Data.
* 4HSE Srl is the **“processor”**, responsible for processing the Data on behalf of ABC SpA.
**4HSE will therefore never actively collect Mr. Rossi’s Data, for which ABC SpA remains the owner.**
## DATA PROCESSING
Data is stored and processed on Amazon Web Services (AWS) at data centers in Ireland (EU).
* The controller can access their data throughout the duration of the active contract.
* The controller can modify and/or delete the Data independently. 4HSE’s backup policies have a retention period of 100 days: the data prior to modification and/or deletion will remain in our backups for this period.
* The data for which the client is the controller is handled with the utmost care, as outlined in the [Terms and Conditions of Service](/terms-of-service).
## ADDITIONAL INFORMATION ON PROCESSING
## LEGAL DEFENSE
The User’s Personal Data may be used by the Data Controller in court or in the stages leading to possible legal action arising from improper use of 4HSE Srl or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data upon request of public authorities.
## SPECIFIC INFORMATION
Upon the User’s request, in addition to the information contained in this Privacy Policy, 4HSE Srl may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.
## SYSTEM LOGS AND MAINTENANCE
For operational and maintenance purposes, 4HSE Srl and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.
## INFORMATION NOT CONTAINED IN THIS POLICY
Further information regarding the processing of Personal Data can be requested at any time from the Data Controller using the contact details provided.
## CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page or, where technically and legally feasible, by sending a notification to Users via any contact information available to the Data Controller. Please consult this page regularly, referring to the date of the last modification.
If the changes affect processing activities whose legal basis is consent, the Data Controller will collect new consent from the User, where required.
---
# Privacy Policy
> Policy for the collection and processing of personal data
Policy for the collection and processing of personal data
## Policy List
* ### [Privacy Policy](https://www.iubenda.com/privacy-policy/80232413)
Privacy policy information.
* ### [Privacy Policy Addendum](/privacy-policy-integration/)
Addendum to the Privacy Policy for the 4HSE service.
* ### [Cookies Policy](https://www.iubenda.com/privacy-policy/80232413/cookie-policy)
Cookie policy information.
---
# Integrated HSE Processes: A Single Software for Safety and Compliance
> Discover the management of key occupational safety processes with 4HSE. From risk assessment to deadline management, every process is supported by intuitive tools for fluid and controlled operations.
Discover the management of key occupational safety processes with 4HSE. From risk assessment to deadline management, every process is supported by intuitive tools for fluid and controlled operations.
* CENTRALIZED RESOURCE MANAGEMENT
The inventory of people and assets forms the basis for a correct description of the corporate context. 4HSE provides bulk import tools, integrations with third-party applications, and a manual management interface, ensuring operational flexibility and adoption according to the user's preferred methods.
[Learn more →](/processes/resource-allocation/)
* SCHEDULER CREATION
The 4HSE scheduler provides an intuitive and interactive interface for managing preventive actions. Rapid creation is supported by automatic suggestions and compliance checks, ensuring continuous alignment between the preventive plan and regulatory and organizational requirements for education and training, maintenance, PPE delivery, procedures, document validity, and health surveillance.
[Learn more →](/processes/scheduler/)
* DEADLINE MONITORING AND RENEWAL MANAGEMENT
Deadline management is a key element of safety governance and corporate compliance. The 4HSE scheduler is the integrated executive and operational dashboard for monitoring, managing, and planning preventive actions. It ensures continuous control, responsibility traceability, and full alignment with compliance requirements.
[Learn more →](/processes/deadline/)
* RISK ASSESSMENT
Risk assessment is the heart of a structured and measurable approach to safety. 4HSE supports the process with an interactive matrix for the immediate calculation and visualization of risk levels, before and after mitigation measures, integrating the generation of the DVR: digital, dynamic, and constantly updated.
[Learn more →](/processes/risk-assessment/)
* COMPLIANCE, GOVERNANCE, AND PREVENTIVE PLAN
The preventive plan is structured with flexibility and precision for every professional context or corporate entity. 4HSE's automatic checks ensure its alignment with governance standards and compliance requirements, increasing operational effectiveness and reducing risk exposure.
[Learn more →](/processes/preventive-actions/)
* EVENT MANAGEMENT AND REPORTING
Managing and analyzing reports from collaborators and workers regarding non-conformities, injuries, and incidents is easy with the right tools. With 4HSE, supporting a safety culture is possible even from the mobile App.
[Learn more →](/processes/events-registry/)
* HSE SYSTEM DATA ANALYSIS
Data analysis transforms operational information into strategic insights. 4HSE guarantees data-driven prevention with KPI dashboards and personalized reports for every regulatory need. Thanks to seamless integration with corporate systems (HR, ERP), it centralizes evidence for audits and inspections, optimizing investments and ensuring solid, automatic, and defensible safety governance.
[Learn more →](/processes/data-analysis/)
* COMMUNICATION FOR GOVERNANCE AND ACCOUNTABILITY
Communication is crucial when it comes to prevention: 4HSE guarantees automatic information across the entire corporate safety ecosystem. Periodic agendas and automatic notifications support governance and accountability by involving corporate functions, workers, and suppliers regarding deadlines and schedules, according to their areas of expertise. Enhancing safety culture is a matter of collaboration.
[Learn more →](/processes/notifications/)
* INFORMATION AND DOCUMENTATION
4HSE offers customizable templates and an integrated editor to generate minutes, certificates, and reports ready for any audit. Thanks to the unlimited archive, every document is traceable and associated with the operational context (roles, PPE, deadlines). Immediate sharing via App ensures that information reaches the worker directly, transforming bureaucracy into a flow of structured evidence.
[Learn more →](/processes/information-documentation/)
* APP AND HSE ON THE MOVE
The 4HSE APP brings governance directly to the field, transforming every smartphone into an active compliance tool. Operators can consult personal deadlines, certificates, and operating instructions, as well as report events and near-misses with multimedia evidence (photos and videos). This mobile operation feeds the central system in real-time, ensuring verifiable data for investigations and promoting a participatory safety culture ready for regulatory evolutions.
[Learn more →](/processes/app-mobile/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# APP and HSE on the move
> Mobile access to information and real-time workforce engagement. An agile tool to consult personal deadlines and report critical issues from the field, integrating collected data with the central management system.
Mobile access to information and real-time workforce engagement. An agile tool to consult personal deadlines and report critical issues from the field, integrating collected data with the central management system.

* Compliance on the move
Personal agenda and scheduler report compliance status and operational deadlines, transforming the operator's device into a daily control tool.
* Field Evidence Collection
Reporting with photos, videos, documents, and surveys allows transforming every event into a verifiable file ready for investigation.
* Simplified Execution and Fulfillment
Access to operating instructions, attachments, and preventive plans allows the operator to perform and document actions compliant with the DVR and the scheduler.
* Safety Awareness and Culture
Continuous communication and involvement of operators increase the safety culture and workforce engagement in implementing prevention policies and regulations; worker badge coming soon according to D.l.159/2025.
The 4HSE APP digitalizes external operations, offering workers a personal agenda complete with deadlines and documents. Thanks to the multimedia interaction system for reporting events, field information perfectly integrates the management system, ensuring traceability in every work context.
1.
### APP Configuration and Onboarding
* Enable the worker account and link the profile to the corporate context (job role, location, preventive plan).
* Activate the personal agenda and scheduler with visualization of compliance obligations and reference attachments (certificates, qualifications).
* Define notification rules for events and deadlines.
* Enable the worker account and link the profile to the corporate context (job role, location, preventive plan).
* Activate the personal agenda and scheduler with visualization of compliance obligations and reference attachments (certificates, qualifications).
* Define notification rules for events and deadlines.
2.
### Personal Scheduler and Attachment Management
* View personal deadlines and schedules with access to original attachments (certificates, fitness documents).
* Maintain synchronization with the central scheduler so that every update is immediately reflected in KPIs and the DVR (Risk Assessment Document).
* View personal deadlines and schedules with access to original attachments (certificates, fitness documents).
* Maintain synchronization with the central scheduler so that every update is immediately reflected in KPIs and the DVR (Risk Assessment Document).
3.
### Event Reporting and Evidence Collection
* Activate the interaction system for reporting non-conformity, incidents, accidents, and near-misses with the possibility of attaching photos, videos, documents, and surveys.
* Guide the compilation with mandatory fields and metadata (location, activity, people involved) to ensure evidence usable in investigations.
* Reports are associated with the operational context and allow for verification and correction workflows.
* Activate the interaction system for reporting non-conformity, incidents, accidents, and near-misses with the possibility of attaching photos, videos, documents, and surveys.
* Guide the compilation with mandatory fields and metadata (location, activity, people involved) to ensure evidence usable in investigations.
* Reports are associated with the operational context and allow for verification and correction workflows.
4.
### Operational Interaction and Data Flow
**The APP integrates the field with governance: the operator has a single interface to comply with personal obligations, report events with evidence, and consult documentation; management receives contextualized data that feeds the management system and is usable for reports and informed, verifiable decisions. The introduction of the worker badge (D.l.159/2025) will expand nominal identification and traceability of mobile activities.**
**The APP integrates the field with governance: the operator has a single interface to comply with personal obligations, report events with evidence, and consult documentation; management receives contextualized data that feeds the management system and is usable for reports and informed, verifiable decisions. The introduction of the worker badge (D.l.159/2025) will expand nominal identification and traceability of mobile activities.**
## Key Features
Advanced tools to filter, plan, and export activities.
* Reporting
Collection of anomalies, risks, or accidents, favoring classification and monitoring for effective management.
[Learn more →](/features/micro/reporting/)
* Workplace Injuries
Structured recording of injury events, documenting each event with attachments and root cause analysis.
[Learn more →](/features/micro/injuries/)
* Non-Conformities
Management of detected NCs and resulting corrective actions.
[Learn more →](/features/micro/non-conformities/)
* Automatic Notifications
Customization of channels and delivery times to ensure timely reception on the move.
[Learn more →](/features/micro/notification-channels/)
* Document Archiving
Organization and protection of company documents with centralized cloud access and advanced permissions.
[Learn more →](/features/micro/filesystem/)
* Filters and Views
The activity display adapts with dynamic filters by location, resource, type, and user.
[Learn more →](/features/micro/scheduler-filters/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# HSE System Data Analysis
> Define appropriate prevention requirements and ensure compliance and consistency over time automatically.
Define appropriate prevention requirements and ensure compliance and consistency over time automatically.

* Informed and Data-Driven Decisions
HSE KPI dashboards and executive reports transform data into actionable insights to optimize investments, reduce impacts, and measure the ROI of preventive actions.
* Fully Customizable Reporting
Customizable templates for DVR, lists, schedules, certificates, qualifications, appointments, and any regulatory or operational document, ready for inspections and audits.
* Frictionless Integration and Analysis
Bulk import/export in .csv and open APIs allow integration with HR, ERP, maintenance systems, and BI tools for external analysis and data enrichment.
* Operational Speed and Evidence Quality
Interactive dashboards, advanced filters, and structured exports reduce evidence preparation time and improve the effectiveness of verifications and assessments.
4HSE transforms operational data into reliable decision-making tools. With dedicated KPI dashboards, fully customizable reportable templates, bulk import/export in .csv, and APIs for BI integration, 4HSE enables an end-to-end process ranging from evidence collection to process verification and strategic decision support. Interactive control tools guarantee visibility, reproducibility, and measurability: insights become concrete operational inputs to improve prevention and demonstrate results during inspections.
1.
### Information Collection
* Enter and complete relevant information: populate the sections of interest (personal data, operational contexts, metadata) for each analytical object.
* Attach documents, files, and certificates: multimedia upload (photos, videos, PDFs, certificates) and associated metadata to ensure structured evidence.
* Create documents with integrated editors: enrich key elements with descriptions, draft documents and attachments, lists, and procedures directly on the platform thanks to the available editors.
* Integrated functions to enrich data: validation tools, semantic tags, and automatic links between sources (e.g., event → job role → preventive action) to make reporting increasingly comprehensive.
* Enter and complete relevant information: populate the sections of interest (personal data, operational contexts, metadata) for each analytical object.
* Attach documents, files, and certificates: multimedia upload (photos, videos, PDFs, certificates) and associated metadata to ensure structured evidence.
* Create documents with integrated editors: enrich key elements with descriptions, draft documents and attachments, lists, and procedures directly on the platform thanks to the available editors.
* Integrated functions to enrich data: validation tools, semantic tags, and automatic links between sources (e.g., event → job role → preventive action) to make reporting increasingly comprehensive.
2.
### Execution and Verification
* Associate checklists, procedures, and actions: link verification templates, operating procedures, and checklists to analytical entities to guide control activities.
* Select the preferred context: filter by location, organizational unit, job role, or period to perform contextualized verifications.
* Associate checklists, procedures, and actions: link verification templates, operating procedures, and checklists to analytical entities to guide control activities.
* Select the preferred context: filter by location, organizational unit, job role, or period to perform contextualized verifications.
3.
### Analysis and Governance
* Choose or create document templates: use predefined templates for DVR, certificates, and reports or create custom templates for any standard.
* Print and export in preferred formats: exports in .html, .docx, .pdf, and .csv for sharing, backup, or external analysis; automatic scheduling and distribution of reports.
* Choose or create document templates: use predefined templates for DVR, certificates, and reports or create custom templates for any standard.
* Print and export in preferred formats: exports in .html, .docx, .pdf, and .csv for sharing, backup, or external analysis; automatic scheduling and distribution of reports.
4.
### Reporting and Compliance
**The data produced by the platform becomes active sources for: informed decisions and prioritization of interventions, feeding other flows and systems (BI, ERP, HR), reporting activities and compliance during audits, sharing updated operating instructions, and improving cooperation between departments, suppliers, and external collaborators. The operational result is evidence-based governance: governed, reportable, and defensible KPIs, repeatable processes, and a continuous learning cycle that closes the feedback loop between analysis and action.**
**The data produced by the platform becomes active sources for: informed decisions and prioritization of interventions, feeding other flows and systems (BI, ERP, HR), reporting activities and compliance during audits, sharing updated operating instructions, and improving cooperation between departments, suppliers, and external collaborators. The operational result is evidence-based governance: governed, reportable, and defensible KPIs, repeatable processes, and a continuous learning cycle that closes the feedback loop between analysis and action.**
## Key Features
Advanced tools for report generation, data analysis, and constant monitoring of company performance.
* Document Printing
Automatic generation of consistent and updated company documents, applying custom graphic templates for DVR, reports, and minutes.
[Learn more →](/features/micro/reports/)
* Data Export
Transfer of deadlines, records, and events in standard formats to promote interoperability with external systems and advanced analysis.
[Learn more →](/features/micro/scheduler-export/)
* Filters and Views
Personalization of operational views through dynamic filters by type, location, or resource, facilitating quick information retrieval.
[Learn more →](/features/micro/scheduler-filters/)
* Global Planner
Integrated overview of all planned activities allowing to monitor future workloads and coordinate the operational flow.
[Learn more →](/features/micro/scheduler-global/)
* Preventive Measures
Centralized supervision of measures implemented for each risk, ensuring constant alignment between operational activities and the DVR.
[Learn more →](/features/micro/risk-preventive-measures/)
* HSE Audit
Planning and documentation of internal and external inspections to monitor compliance and promote continuous improvement.
[Learn more →](/features/micro/audit/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Deadline Monitoring and Renewal Management
> Centralized compliance control with automatic notifications and interactive planner. Manage renewals, certificates, training deadlines, and maintenance through a single, fluid, and always up-to-date interface.
Centralized compliance control with automatic notifications and interactive planner. Manage renewals, certificates, training deadlines, and maintenance through a single, fluid, and always up-to-date interface.

* Optimal Compliance
Thanks to automatic eligibility checks and real-time status visualization of every certificate, maintaining regulatory compliance is easy. Centralized visibility increases control while reducing the risk of penalties.
* Proactive Action Management
The single interface offers simplified and faster daily operations through dedicated views for deadlines and schedules, quick actions for certificate renewal and registration, and the addition of attachments to training actions, medical exams, PPE deliveries, maintenance, and procedures.
* Governance Support
Automatic notifications and periodic agendas distribute information to internal and external company functions according to skills and roles. The App supports workers as a personal safety agenda, with deadlines, appointments, and documentation always available.
* Integration, Automation, and Optimization
The management system is fully customizable for deadlines and planning via an interactive interface, automations, simplified processes, quick actions, and available integrations for data population and updates.
Continuous monitoring, planning, and communication tools support automated prevention management, reducing the possibility of errors and oversights for continuous compliance.
1.
### Continuous Eligibility Monitoring
* Every mitigation action has a defined time validity, described by the details of the associated certificate.
* Compliance is supported by continuous eligibility monitoring, with real-time status indication.
* All information is organized and at your fingertips; advanced filters help group data to simplify monitoring and management.
* Periodic schedules and automatic notifications inform managers and workers as a deadline approaches.
* Every mitigation action has a defined time validity, described by the details of the associated certificate.
* Compliance is supported by continuous eligibility monitoring, with real-time status indication.
* All information is organized and at your fingertips; advanced filters help group data to simplify monitoring and management.
* Periodic schedules and automatic notifications inform managers and workers as a deadline approaches.
2.
### Deadline Management
* View expired and upcoming actions at a glance thanks to color-coded status indicators.
* Extract only relevant information using the cross-filter system across the entire database.
* Directly access personnel files, resources, preventive actions, certificates, and attachments to edit and manage information.
* Register certificates, attach documents, or print documentation.
* Manage the automatic sending of timely notifications and alerts to groups or specific recipients.
* View expired and upcoming actions at a glance thanks to color-coded status indicators.
* Extract only relevant information using the cross-filter system across the entire database.
* Directly access personnel files, resources, preventive actions, certificates, and attachments to edit and manage information.
* Register certificates, attach documents, or print documentation.
* Manage the automatic sending of timely notifications and alerts to groups or specific recipients.
3.
### Schedules and Renewals
* View the planner as a calendar, agenda, or a filterable list of activities.
* Manage every organizational aspect, renew certificates, and plan activities in a few clicks with quick actions.
* Create training classrooms, maintenance orders, medical check-ups, PPE deliveries, and more.
* Register certificates, attach documents, or print documentation.
* View the planner as a calendar, agenda, or a filterable list of activities.
* Manage every organizational aspect, renew certificates, and plan activities in a few clicks with quick actions.
* Create training classrooms, maintenance orders, medical check-ups, PPE deliveries, and more.
* Register certificates, attach documents, or print documentation.
4.
### Customized Automatic Notifications
* Notifications and periodic agendas inform every company function based on their area of competence.
* Personal deadlines and schedules are shared with each worker, also via the App.
* Notifications and periodic agendas inform every company function based on their area of competence.
* Personal deadlines and schedules are shared with each worker, also via the App.
5.
### The 4HSE Scheduler
*** With the 4HSE scheduler, the company has an interactive cockpit that simplifies daily planning and activity control, making work more fluid and intuitive.
* A clear and filterable interface allows you to view the updated status of every preventive activity in real-time, reducing margins of error and ensuring full regulatory compliance.**
*** With the 4HSE scheduler, the company has an interactive cockpit that simplifies daily planning and activity control, making work more fluid and intuitive.
* A clear and filterable interface allows you to view the updated status of every preventive activity in real-time, reducing margins of error and ensuring full regulatory compliance.**
## Key Features
Systems for centralized eligibility control, activity planning, and reminder automation.
* Global Planner
Provides an integrated overview of all operational deadlines, coordinating the flow of visits, courses, and maintenance in a single interface.
[Learn more →](/features/micro/scheduler-global/)
* Automatic Notifications
Ensures timely receipt of alerts and reminders across multiple channels, reducing the risk of oversights and improving coordination between departments.
[Learn more →](/features/micro/notification-channels/)
* Filters and Views
Personalization of operational views through dynamic filters by type, location, or resource, facilitating quick information retrieval.
[Learn more →](/features/micro/scheduler-filters/)
* Health Surveillance
Scheduling visits, eligibility management, and health protocol administration.
[Learn more →](/features/micro/health-surveillance/)
* PPE Management
Track the lifecycle of protective equipment, managing expiration dates for use, maintenance, and deliveries to workers.
[Learn more →](/features/micro/ppe/)
* Maintenance
Manages recurring maintenance plans for plants and equipment, ensuring operational reliability and the safety of material resources.
[Learn more →](/features/micro/maintenance/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Event Management and Reporting
> Immediate reporting via App and full management of near-misses, incidents, and injuries. Transformation of every event into traceable corrective actions with KPI dashboards, automated workflows, and full regulatory compliance.
Immediate reporting via App and full management of near-misses, incidents, and injuries. Transformation of every event into traceable corrective actions with KPI dashboards, automated workflows, and full regulatory compliance.

* Efficient Event Management
Immediate reporting via mobile and desktop App, structured workflows, and quick actions reduce response times and economic impacts, lowering the TCO of event management.
* Greater Regulatory Compliance
Full traceability, digital evidence, and standardized reports simplify inspections and reduce the risk of penalties.
* Operational Optimization
Guided processes, targeted notifications, and integration with the scheduler transform reports into executed actions, without friction.
* Strategic Value of Data
Aggregate analysis and executive dashboards transform events into preventive insights, supporting business decisions and targeted safety investments.
The 4HSE Event Management and Reporting process converts every occurrence — from non-conformity to near-miss to injury — into a tracked, measurable, and closed operational path. It offers dashboards for monitoring KPIs and measuring incidence and trends, collection of documentary evidence, photographs, surveys, and attachments, ensuring full documentation maintenance and responsibility traceability for audit-proof accountability. The platform includes a mobile App for field data collection, sharing of multimedia evidence, and data integration that keeps the system updated in real-time, ensuring process transparency and encouraging workforce involvement and collaboration.
1.
### Reporting and Data Collection
* Choose your preferred reporting interface: Web or App.
* Classify the event by type (near-miss, incident, quasi-incident).
* Complete the form with the required information and add evidence by attaching photos, videos, and documents.
* Choose your preferred reporting interface: Web or App.
* Classify the event by type (near-miss, incident, quasi-incident).
* Complete the form with the required information and add evidence by attaching photos, videos, and documents.
2.
### Classification, Communications, and Investigation
* Involve relevant functions with automatic notifications.
* Workflows and escalations are supported by the dynamic status of the event.
* Record structured metadata: location, date, people and resources involved, impact on existing preventive actions, injury days, and witnesses.
* Involve relevant functions with automatic notifications.
* Workflows and escalations are supported by the dynamic status of the event.
* Record structured metadata: location, date, people and resources involved, impact on existing preventive actions, injury days, and witnesses.
3.
### Corrective Plan, Containment Measures, and Preventive Actions
* Analyze events to plan preventive interventions and update documentation.
* Transform evidence and causes into an operational plan with corrective and preventive actions resulting from the investigation.
* Get automatic suggestions for populating the scheduler for individual workers based on their professional context.
* Analyze events to plan preventive interventions and update documentation.
* Transform evidence and causes into an operational plan with corrective and preventive actions resulting from the investigation.
* Get automatic suggestions for populating the scheduler for individual workers based on their professional context.
4.
### Monitoring, Reporting, and Closure
* Ensure effective closure and verify continuous organizational learning.
* Measure reaction effectiveness by monitoring KPIs with real-time updated dashboards for data-driven decisions.
* Use reporting for inspections, audits, and communications to demonstrate regulatory compliance.
* Ensure effective closure and verify continuous organizational learning.
* Measure reaction effectiveness by monitoring KPIs with real-time updated dashboards for data-driven decisions.
* Use reporting for inspections, audits, and communications to demonstrate regulatory compliance.
5.
### The Complete Event Management Process
**The 4HSE approach combines reporting simplicity with investigative rigor and governance: every event becomes a tracked, analyzed information asset converted into executed preventive actions. The result is a reduction in operational and regulatory risk, greater efficiency in emergency management, and a wealth of data usable for strategic decisions. Full integration with the Mobile App, DVR, and scheduler ensures that the entire cycle — from reporting to closure — is measurable, repeatable, and ready for audits and reporting.**
**The 4HSE approach combines reporting simplicity with investigative rigor and governance: every event becomes a tracked, analyzed information asset converted into executed preventive actions. The result is a reduction in operational and regulatory risk, greater efficiency in emergency management, and a wealth of data usable for strategic decisions. Full integration with the Mobile App, DVR, and scheduler ensures that the entire cycle — from reporting to closure — is measurable, repeatable, and ready for audits and reporting.**
## Key Features
Integrated systems for immediate reporting and traceability of corrective plans.
* Reporting
Enables communication of non-conformities and incidents by authorized users.
[Learn more →](/features/micro/reporting/)
* Workplace Injuries
Detailed recording of data, dynamics, causes of injury events, and corrective actions.
[Learn more →](/features/micro/injuries/)
* Non-Conformities
Management of detected NCs and subsequent corrective actions.
[Learn more →](/features/micro/non-conformities/)
* Risk Treatment Plan
Definition of concrete activities, timelines, and responsibilities for resolving critical issues.
[Learn more →](/features/micro/risk-treatment-plan/)
* Recipient Types
Management of contextual notifications based on roles and assignments to ensure correct information dissemination to involved stakeholders.
[Learn more →](/features/micro/notification-recipients/)
* HSE Audit
Planning, management, and documentation of HSE audits to ensure regulatory compliance and continuous improvement.
[Learn more →](/features/micro/audit/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Information and Documentation
> Fluid management of templates and technical documents through a centralized archive. Versioning and sharing tools to ensure the availability of files that are always up-to-date and ready for inspections.
Fluid management of templates and technical documents through a centralized archive. Versioning and sharing tools to ensure the availability of files that are always up-to-date and ready for inspections.

* Consistent and Ready-to-Use Documents
Templates and editors allow you to produce standardized and printable documents, reducing errors in form and content.
* Reliable Reporting
Report editors and customizable templates ensure comparable outputs for inspections, audits, and management decisions.
* Archive and Traceability
Document archive with unlimited capacity, versioning, and history tracking ensures complete and reconstructible evidence over time.
* Contextual and Accessible Information
Automatic association of documents with professional contexts and sharing via App/Agenda to bring information directly to the operator.
The Information and Documentation process provides a controlled flow to create, associate, and distribute HSE documentation. Customizable templates, report editors, and an integrated text editor standardize content and format; the unlimited archive with versioning and the ability to link every attachment to digital certificates, workers, and professional contexts transform files into structured evidence, ready for DVR, scheduler, and audits. Sharing via App/Agenda ensures that the information reaching the operator is contextual and usable on the move.
1.
### Document Creation and Standardization
* Choose and customize templates created specifically for every context: training and fitness certificates, PPE delivery reports, maintenance checklists and reports, lists, personal data records, operational documents, and much more.
* Draft documents with the integrated rich text editor (WYSIWYG) that supports formatting, tables, and attachments.
* Use the report editor to combine extracted data (resource lists, schedules, actions) into structured, reusable reports.
* Prepare export/print in standard formats (.pdf, .docx, .html, .csv) for distribution and storage.
* Choose and customize templates created specifically for every context: training and fitness certificates, PPE delivery reports, maintenance checklists and reports, lists, personal data records, operational documents, and much more.
* Draft documents with the integrated rich text editor (WYSIWYG) that supports formatting, tables, and attachments.
* Use the report editor to combine extracted data (resource lists, schedules, actions) into structured, reusable reports.
* Prepare export/print in standard formats (.pdf, .docx, .html, .csv) for distribution and storage.
2.
### Association and Contextualization
* Associate each document with professional contexts (job role, work phase, homogeneous group) to make the documentation traceable from the operational context, even remotely thanks to the App.
* Link documents to resources, certificates, and preventive actions so that the DVR and scheduler reflect official documentation.
* Use approval workflows to manage escalations and maintain audit-proof governance.
* Associate each document with professional contexts (job role, work phase, homogeneous group) to make the documentation traceable from the operational context, even remotely thanks to the App.
* Link documents to resources, certificates, and preventive actions so that the DVR and scheduler reflect official documentation.
* Use approval workflows to manage escalations and maintain audit-proof governance.
3.
### Archiving, Sharing, and Governance
* Archive in repositories with unlimited capacity and a customizable file system.
* Schedule distribution and sharing via App and make operating instructions available to the operator.
* Monitor logs, generate usage reports, and prepare outputs for audits: evidence extraction and tracking are immediate.
* Archive in repositories with unlimited capacity and a customizable file system.
* Schedule distribution and sharing via App and make operating instructions available to the operator.
* Monitor logs, generate usage reports, and prepare outputs for audits: evidence extraction and tracking are immediate.
4.
### Verifiable and Accessible Archive
**At the end of the process, you will have an organized document archive, with documentation available, verifiable, and accessible even on the move to support communication, execution, and control.\
Additionally, the archiving of evidence transforms every element into a verifiable unit for governance and audits.\
In short: order and standardization reduce variability, increase the reliability of preventive actions, and make the system scalable and defensible during inspections.**
**At the end of the process, you will have an organized document archive, with documentation available, verifiable, and accessible even on the move to support communication, execution, and control.\
Additionally, the archiving of evidence transforms every element into a verifiable unit for governance and audits.\
In short: order and standardization reduce variability, increase the reliability of preventive actions, and make the system scalable and defensible during inspections.**
## Key Features
Systems for document standardization, secure cloud archiving, and contextual distribution of operational information.
* Print Documents
Automatic generation of customized documents such as DVR, certificates, and reports based on real data.
[Learn more →](/features/micro/reports/)
* Document Archiving
Organization of files in secure hierarchical structures with advanced permissions and centralized cloud access.
[Learn more →](/features/micro/filesystem/)
* Company Procedures
Management and archiving of operating instructions with revision control and direct links to risks, work phases, and job roles.
[Learn more →](/features/micro/checks/)
* Work Phases
Organization of activities into logical blocks to correctly associate documentation and security measures with operational processes.
[Learn more →](/features/micro/work-phases/)
* Customizable Notifications
Definition of rules for automatically sending alerts to the correct recipients based on events or deadlines.
[Learn more →](/features/micro/notification-configuration/)
* Data Export
Extraction of records, documents, and deadlines in standard formats to facilitate external sharing and evidence backup.
[Learn more →](/features/micro/scheduler-export/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Communication for Governance and Accountability
> A structured system for user profiling and the distribution of notifications and periodic digests. The tool ensures real-time sharing of documents and deadlines between internal staff and suppliers.
A structured system for user profiling and the distribution of notifications and periodic digests. The tool ensures real-time sharing of documents and deadlines between internal staff and suppliers.

* Transparent and Measurable Governance
Granular profiling, HSE organization charts, and notification logic ensure that responsibilities are tracked and verifiable, reducing exposure and control costs.
* Low-Friction Operational Engagement
Configurable notifications, periodic digests, and the mobile App keep recipients informed and operational, reducing response times and increasing compliance.
* Audit-Proof Communication
System logs, activity reports, and documentary evidence guarantee the reconstructibility of processes and provide outputs immediately usable in inspections.
* Extended Collaboration and Scalable Governance
Multi-project profiles and tools to involve suppliers and external collaborators allow governance to be extended to supply chains and external partners.
4HSE's communication process for governance and accountability offers a comprehensive framework — from granular user profiling to targeted distribution of notifications and digests, to activity monitoring and reporting — that imposes order on information management. In 4HSE, this principle transforms the asset registry from a simple list into a structured database, ready to support risk assessment, scheduler population, and audit reporting.
1.
### Define Governance with Responsibilities and Functions
* Formalize the company organization chart and the HSE safety organization chart: define roles, appointments, and relative deadlines (HSE Manager, Safety Representative, emergency teams, site managers, and other customized roles).
* Formalize predefined roles (e.g., Training Coordinator, Maintenance Manager) and define micro-permissions to adapt visibility and actions at the project, site, operational area, or individual worker level.
* Establish special functions and roles for specific areas or activities and extend the management of area functions (training, PPE, procedures, medical visits and health surveillance, maintenance, events - NC, injuries, incidents, and near-misses).
* Formalize the company organization chart and the HSE safety organization chart: define roles, appointments, and relative deadlines (HSE Manager, Safety Representative, emergency teams, site managers, and other customized roles).
* Formalize predefined roles (e.g., Training Coordinator, Maintenance Manager) and define micro-permissions to adapt visibility and actions at the project, site, operational area, or individual worker level.
* Establish special functions and roles for specific areas or activities and extend the management of area functions (training, PPE, procedures, medical visits and health surveillance, maintenance, events - NC, injuries, incidents, and near-misses).
2.
### Profile Users
* Invite and register users: create accounts, assign to groups and profiles based on company classification and operational needs.
* Combine profiles for multi-company and multi-project scenarios: profiles that manage sites, operational areas, or individual workers with differentiated permissions.
* Configure default users and external profiles for suppliers/collaborators; define visibility and requirements for access to sensitive data.
* Document appointments and delegations; the system stores the history of changes for audits.
* Invite and register users: create accounts, assign to groups and profiles based on company classification and operational needs.
* Combine profiles for multi-company and multi-project scenarios: profiles that manage sites, operational areas, or individual workers with differentiated permissions.
* Configure default users and external profiles for suppliers/collaborators; define visibility and requirements for access to sensitive data.
* Document appointments and delegations; the system stores the history of changes for audits.
3.
### Communicate, Engage, and Inform for Maximum Accountability
* Schedule periodic digests and agendas: send reports and summaries to relevant functions (daily/weekly/monthly) with content adapted to the role.
* Timely and recurring notifications: activate alerts for deadlines, assigned actions, and schedules.
* Share documentation in real-time: procedures, manuals, operating instructions, and DVR; ensure that published versions are tracked and that the notification reaches the correct recipients.
* Engage suppliers and external staff: send operating instructions, documentation requests, and reminders; share risk assessments finalized for the drafting of the DUVRI.
* Communicate directly with workers: inform company personnel regarding deadlines and schedules for all personal preventive activities.
* Schedule periodic digests and agendas: send reports and summaries to relevant functions (daily/weekly/monthly) with content adapted to the role.
* Timely and recurring notifications: activate alerts for deadlines, assigned actions, and schedules.
* Share documentation in real-time: procedures, manuals, operating instructions, and DVR; ensure that published versions are tracked and that the notification reaches the correct recipients.
* Engage suppliers and external staff: send operating instructions, documentation requests, and reminders; share risk assessments finalized for the drafting of the DUVRI.
* Communicate directly with workers: inform company personnel regarding deadlines and schedules for all personal preventive activities.
4.
### Communication and Accountability: Added Value
**At the end of the process, you will have a tailored communication system built on company needs and capable of involving all internal and external players.\
The system offers: granular profiling and formalized HSE organization chart; configurable notifications and digests; App for mobility and evidence collection; system logs and reports for verifications and audits; tools to involve suppliers and external collaborators.\
All this enables immediately measurable governance and provides company management with evidence ready for audits, inspections, and strategic decisions.**
**At the end of the process, you will have a tailored communication system built on company needs and capable of involving all internal and external players.\
The system offers: granular profiling and formalized HSE organization chart; configurable notifications and digests; App for mobility and evidence collection; system logs and reports for verifications and audits; tools to involve suppliers and external collaborators.\
All this enables immediately measurable governance and provides company management with evidence ready for audits, inspections, and strategic decisions.**
## Key Features
Tools for defining responsibilities, granular access profiling, and managing communication flows to all stakeholders.
* Custom Permissions and Roles
Granular management of access rights to control who can view, edit, or add data, ensuring security and confidentiality.
[Learn more →](/features/micro/permissions/)
* User Management
Creation of profiles with individual logins and structured assignment of projects, sites, and roles for centralized and effective governance.
[Learn more →](/features/micro/users/)
* Recipient Types
Selection of dynamic and contextual recipients for notifications, using custom roles or assignments to ensure timely communication.
[Learn more →](/features/micro/notification-recipients/)
* Company Management
Configuration of multiple corporate entities in a single system with separate data and documents, ideal for complex groups or professional firms.
[Learn more →](/features/micro/companies/)
* Customizable Notifications
Definition of rules for automatically sending alerts to the correct recipients based on events or deadlines.
[Learn more →](/features/micro/notification-configuration/)
* Operational Company Roles
Mapping of job roles and responsibilities to precisely track activities performed and regulatory obligations associated with each profile.
[Learn more →](/features/micro/jobs/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Preventive Plan Creation
> Compliance and consistency guaranteed over time with total simplicity
Compliance and consistency guaranteed over time with total simplicity

* Defined Roles and Responsibilities
HSE organization chart, clear appointments and assignments for operational and control responsibilities; tracking of delegations and appointments.
* Compliance and Reporting
Continuous checks on the status of regulatory requirements and executive reports to demonstrate compliance with current legislation.
* Integrated Preventive Plan
Modular plan that coordinates training, PPE, maintenance, health surveillance, and operating procedures with deadlines and responsibilities.
* Automatic Checks and Improvement
Automatic verifications, proactive suggestions, and audits that guarantee consistency, corrective actions, and continuous system improvement.
With 4HSE, the company has a system to manage roles, compliance, and preventive actions with dynamic governance based on controls, reporting, and traceable improvement cycles. The platform centralizes rules, appointments, and procedures, integrates automatic checks, and allows transforming regulatory obligations into a traceable and verifiable operational plan, linked to risk assessment and the scheduler. The tools support project configurations, resource integration, and mobile access to ensure operational governance and accountability.
1.
### Define HSE Organization Chart, Roles and Skills
* Map the HSE organization chart with official appointments and relevant validity dates.
* Associate skills and eligibility with roles to automate assignments and compliance checks.
* Configure permissions and responsibilities in the system to ensure an audit trail of decisions.
* Map the HSE organization chart with official appointments and relevant validity dates.
* Associate skills and eligibility with roles to automate assignments and compliance checks.
* Configure permissions and responsibilities in the system to ensure an audit trail of decisions.
2.
### Creation and Integration of the Preventive Plan
* Define the set of preventive actions: Education and training, PPE, Maintenance, Procedures (regulatory requirements, compliance criteria, and company policies), Health surveillance.
* Parameterize actions with responsibilities (HSE roles, users, people), duration of validity, and other information to structure the workflow.
* Map actions by associating them with job roles, groups, or processes to generate automatic controls, or link individual resources to manage any exceptions.
* Define the set of preventive actions: Education and training, PPE, Maintenance, Procedures (regulatory requirements, compliance criteria, and company policies), Health surveillance.
* Parameterize actions with responsibilities (HSE roles, users, people), duration of validity, and other information to structure the workflow.
* Map actions by associating them with job roles, groups, or processes to generate automatic controls, or link individual resources to manage any exceptions.
3.
### Operational Assignment, Execution and Scheduler
* Assign preventive actions to workers based on the professional context (job role, group, work phase).
* Automatically populate the scheduler with actions and validity status.
* Plan renewals and register certificates using quick buttons, add files and attachments (certificates, qualifications, appointments), or print documents.
* Activate notifications and reminders for managers and workers.
* Assign preventive actions to workers based on the professional context (job role, group, work phase).
* Automatically populate the scheduler with actions and validity status.
* Plan renewals and register certificates using quick buttons, add files and attachments (certificates, qualifications, appointments), or print documents.
* Activate notifications and reminders for managers and workers.
4.
### Monitoring, Audit and Continuous Improvement
* Centralized visibility and automatic consistency checks between the preventive plan and eligibility with real-time non-conformity reporting.
* Worker preventive plan accessible via Mobile App.
* Generation of executive reports, checklists, and compliance documentation.
* Dashboards for measuring the effectiveness of preventive measures.
* Centralized visibility and automatic consistency checks between the preventive plan and eligibility with real-time non-conformity reporting.
* Worker preventive plan accessible via Mobile App.
* Generation of executive reports, checklists, and compliance documentation.
* Dashboards for measuring the effectiveness of preventive measures.
5.
### The Complete Governance Process
**At the end of the process, the company has an operational governance framework: formalized roles, implemented compliance rules, an assigned and monitored preventive plan, active automatic controls, and reporting ready for external audits. 4HSE combines project configuration, module integration, and control tools to transform regulatory obligations into executed and verifiable activities, reducing regulatory risk and improving operational efficiency.**
**At the end of the process, the company has an operational governance framework: formalized roles, implemented compliance rules, an assigned and monitored preventive plan, active automatic controls, and reporting ready for external audits. 4HSE combines project configuration, module integration, and control tools to transform regulatory obligations into executed and verifiable activities, reducing regulatory risk and improving operational efficiency.**
## Key Features
Tools for structuring modular preventive plans, automated assignment of obligations, and constant verification of company compliance.
* Global Planner
Offers an integrated and unified overview of all planned activities, coordinating the HSE operational flow in a single screen.
[Learn more →](/features/micro/scheduler-global/)
* Site Scheduler
Allows operational control of activities for each individual site, ensuring autonomy and coordination across organizations.
[Learn more →](/features/micro/scheduler-office/)
* Preventive Measures
Centralized and traceable management of protective measures linked to risks, ensuring effective control and constant alignment with the DVR.
[Learn more →](/features/micro/risk-preventive-measures/)
* Operational Company Roles
Definition of job roles with structured association of risks, work phases, PPE, and training obligations for compliant management.
[Learn more →](/features/micro/jobs/)
* Homogeneous Groups
Organization of workers into functional units based on common risks to simplify assessments and surveillance planning.
[Learn more →](/features/micro/homogeneous-groups/)
* Risk Treatment Plan
Management of structured action plans with definition of activities, assignment of responsibilities, and constant monitoring of progress.
[Learn more →](/features/micro/risk-treatment-plan/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Centralized Resource Management
> Import and inventory tools for people, work environments, equipment, vehicles, PPE, and substances, featuring structured attachments and information to support safety, compliance, and operational organization.
Import and inventory tools for people, work environments, equipment, vehicles, PPE, and substances, featuring structured attachments and information to support safety, compliance, and operational organization.

* Assets Under Control
Precisely inventoried and described elements, technical data sheets, and operating instructions associated with each professional and operational context, available for sharing and consultation.
* Complete Operational Integration
Every resource is linked to its certification status and preventive actions; activities are documented chronologically and preserved, compliance is monitored in real-time, information and responsibilities are organized and shared, and documentation is archived and stored for any audit.
* Targeted Prevention
Quick visualization and management of deadlines and schedules for human and material resources: training, medical check-ups, PPE delivery, maintenance, procedures, and events.
* Automation and Continuous Compliance
Automations, an interactive interface, simplified processes, quick actions, available integrations, bulk import tools, and history tracking allow asset lists to remain always up-to-date and audit-proof.
Import and inventory tools for people, work environments, equipment, vehicles, PPE, and substances, with structured attachments and information to support safety, compliance, and operational organization.
1.
### Resource Population
* Import or create lists of personnel.
* Import or create inventories of environments, equipment, and substances to characterize every professional or operational context.
* Create technical data sheets and operating instructions, and share attachments and documents with workers, also via the App.
* Import or create lists of personnel.
* Import or create inventories of environments, equipment, and substances to characterize every professional or operational context.
* Create technical data sheets and operating instructions, and share attachments and documents with workers, also via the App.
2.
### Contextualization and Prevention Management
* Enrich every element with attributes, attachments, and certificates.
* Group elements based on risk context: job roles, work phases, or homogeneous groups.
* Enrich every element with attributes, attachments, and certificates.
* Group elements based on risk context: job roles, work phases, or homogeneous groups.
3.
### Automatic Prevention Plan Verification and Scheduler Population
* Associate or create a management plan, from risk assessment to the preventive plan.
* Automatic suggestions inform of any inconsistencies and potential improvements, indicating necessary corrections.
* Execute suggestions to populate the scheduler with the required activities.
* Monitor the eligibility and status of every resource in real-time with status indicators.
* Associate or create a management plan, from risk assessment to the preventive plan.
* Automatic suggestions inform of any inconsistencies and potential improvements, indicating necessary corrections.
* Execute suggestions to populate the scheduler with the required activities.
* Monitor the eligibility and status of every resource in real-time with status indicators.
4.
### Management of Resources, Risks, Deadlines, and Documentation
* Import and synchronization automations, bulk import tools, and copy functions allow for quick reproduction or updating of all company assets.
* Use history tracking tools to archive elements while preserving the prevention history.
* Store attachments and documentation in an archive with unlimited capacity.
* Import and synchronization automations, bulk import tools, and copy functions allow for quick reproduction or updating of all company assets.
* Use history tracking tools to archive elements while preserving the prevention history.
* Store attachments and documentation in an archive with unlimited capacity.
5.
### Human and Material Resources
**With its inventory tools, 4HSE provides a framework for registering and organizing human and material resources, describing the context and working conditions in a complete and detailed manner.\
The company can document any preventive activity within an always up-to-date reference context, with the ability to preserve operational evidence dynamically and truthfully, even in cases of turnover or changes in assets and surrounding conditions.**
**With its inventory tools, 4HSE provides a framework for registering and organizing human and material resources, describing the context and working conditions in a complete and detailed manner.\
The company can document any preventive activity within an always up-to-date reference context, with the ability to preserve operational evidence dynamically and truthfully, even in cases of turnover or changes in assets and surrounding conditions.**
## Key Features
Systems for structured record management, technical asset contextualization, and automatic resource eligibility monitoring.
* Human Resources
Complete management of personnel records, with direct links to roles, duties, training, and medical check-ups for total traceability.
[Learn more →](/features/micro/hr/)
* Material Resources
Technical inventory of company plants, machinery, and vehicles, integrated with technical data sheets, maintenance history, and usage responsibilities.
[Learn more →](/features/micro/material-resources/)
* Work Phases
Organization of operational activities into logical blocks to correctly associate resources, equipment, and risks with company processes.
[Learn more →](/features/micro/work-phases/)
* Operational Company Roles
Mapping of job roles to link every worker to specific risks, PPE, and training obligations, ensuring structured safety management.
[Learn more →](/features/micro/jobs/)
* Global Planner
Unified dashboard for real-time monitoring of the eligibility status of all resources and centralized visualization of deadlines.
[Learn more →](/features/micro/scheduler-global/)
* Document Archiving
Secure repository for storing certificates, qualifications, and technical documentation associated with resources, with historical traceability and versioning.
[Learn more →](/features/micro/filesystem/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Risk Assessment
> Dynamic assessment with real-time residual risk calculation.
Dynamic assessment with real-time residual risk calculation.

* Real-Time Risk Assessment
Interactive matrix that calculates probability, severity, and the impact of preventive measures, updating residual risk in real-time.
* Personalized Preventive Plan
Set of preventive measures and actions configurable by context, job role, and resource; actions adapt to the operational context and data variations.
* Automatic Checks and Suggestions
Automatic consistency checks between preventive requirements and resource data; proactive suggestions to correct inconsistencies and improve the plan.
* Dynamic DVR and Traceability
Risk Assessment Document (DVR) generated and updated automatically, with change history and production of executive documentation.
With 4HSE risk assessment, the user has an interactive cockpit that guides the construction, verification, and updating of the DVR (Risk Assessment Document) in a structured, traceable, and compliant manner. The tools are designed to work on the actual operational context (sites, job roles, work phases, equipment, substances) and to automatically integrate assessment, scheduling, and preventive actions.
1.
### Define the Corporate Operating Model (Repeatable and Scalable)
* Identify sites, job roles, work phases, and homogeneous groups to define the operational perimeter.
* Map equipment, substances, processes, and environments linked to the contexts.
* Import or copy elements to quickly replicate similar contexts and reduce manual tasks.
* Create and associate technical data sheets, operating instructions, and attachments available also via App.
* Identify sites, job roles, work phases, and homogeneous groups to define the operational perimeter.
* Map equipment, substances, processes, and environments linked to the contexts.
* Import or copy elements to quickly replicate similar contexts and reduce manual tasks.
* Create and associate technical data sheets, operating instructions, and attachments available also via App.
2.
### Risk Sheets and Hazard Identification
* Identify hazards and risks associated with people, places, equipment, and substances.
* Associate preventive actions (training, PPE, maintenance, health surveillance, procedures) and documentary evidence.
* Customize the database with unique evidence and criteria to ensure consistency across the entire organization.
* Identify hazards and risks associated with people, places, equipment, and substances.
* Associate preventive actions (training, PPE, maintenance, health surveillance, procedures) and documentary evidence.
* Customize the database with unique evidence and criteria to ensure consistency across the entire organization.
3.
### Risk Assessment with Immediate Residual Risk Feedback
* Define initial probability and severity.
* Determine the impact of preventive and corrective actions.
* Obtain the residual risk, which updates and recalculates in real-time as other conditions change.
* Define initial probability and severity.
* Determine the impact of preventive and corrective actions.
* Obtain the residual risk, which updates and recalculates in real-time as other conditions change.
4.
### Transform Assessment into an Assigned and Traceable Operational Plan
* Automatically assign preventive actions to workers based on their professional context.
* Customize plans to adapt to operational exceptions or company constraints.
* Directly link each worker's plan to the scheduler for execution and monitoring.
* Automatically assign preventive actions to workers based on their professional context.
* Customize plans to adapt to operational exceptions or company constraints.
* Directly link each worker's plan to the scheduler for execution and monitoring.
5.
### Continuous Governance Guaranteed by Automatic Checks, Suggestions, and an Always Aligned DVR
* Automatic checks ensure consistency between the preventive plan, eligibility, and worker certificates.
* Immediate detection of non-conformities and intelligent suggestions support corrections and improvements.
* Documentation and reporting (DVR, lists, technical sheets, etc.) are generated using customizable templates, dynamically and updated at each revision.
* Notifications and App integration for field access and for managing revisions and corrective actions.
* Automatic checks ensure consistency between the preventive plan, eligibility, and worker certificates.
* Immediate detection of non-conformities and intelligent suggestions support corrections and improvements.
* Documentation and reporting (DVR, lists, technical sheets, etc.) are generated using customizable templates, dynamically and updated at each revision.
* Notifications and App integration for field access and for managing revisions and corrective actions.
6.
### The Complete Assessment Process
**At the end of the flow, 4HSE provides a dynamic and executive risk assessment, where each risk is quantitatively evaluated, features an assigned treatment plan with active automatic checks, and a clear definition of the context and functions involved.\
The integration between assessment, assignment, and monitoring reduces operational complexity, improves governance, and enables continuous and scalable compliance.**
**At the end of the flow, 4HSE provides a dynamic and executive risk assessment, where each risk is quantitatively evaluated, features an assigned treatment plan with active automatic checks, and a clear definition of the context and functions involved.\
The integration between assessment, assignment, and monitoring reduces operational complexity, improves governance, and enables continuous and scalable compliance.**
## Key Features
Tools for structured hazard identification, residual risk calculation, and automatic generation of assessment documentation.
* Risk Sheets
Recording and management of hazards via PxS matrices, with classification by operational context, job role, equipment, or substance and link to regulatory references.
[Learn more →](/features/micro/risk-detail/)
* Preventive Measures
Centralized visualization of current measures for each risk and monitoring of their effectiveness to ensure constant alignment with the DVR.
[Learn more →](/features/micro/risk-preventive-measures/)
* Risk Treatment Plan
Definition of concrete activities, timelines, and responsible parties for risk mitigation, with monitoring of the progress of actions taken.
[Learn more →](/features/micro/risk-treatment-plan/)
* Document Printing
Automatic generation of the DVR and executive documentation via customizable templates, ensuring consistently coherent and updated data.
[Learn more →](/features/micro/reports/)
* Work Phases
Organization of processes into logical blocks to contextualize risk analysis and the assignment of related protection measures.
[Learn more →](/features/micro/work-phases/)
* Homogeneous Groups
Classification of workers exposed to similar risks to streamline DVR drafting and collective prevention planning.
[Learn more →](/features/micro/homogeneous-groups/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Scheduler Creation
> Compliance monitoring and automatic deadline detection. An interactive dashboard to manage the validity of training, medical visits, and maintenance.
Compliance monitoring and automatic deadline detection. An interactive dashboard to manage the validity of training, medical visits, and maintenance.

* Assets Under Control
Precisely inventoried and described elements, technical data sheets, and operating instructions associated with each professional and operational context, available for sharing and consultation.
* Complete Operational Integration
Every resource is linked to its certification status and preventive actions; activities are documented chronologically and preserved, compliance is monitored in real-time, information and responsibilities are organized and shared, and documentation is archived and stored for any audit.
* Targeted Prevention
Quick visualization and management of deadlines and schedules for human and material resources: training, medical check-ups, PPE delivery, maintenance, procedures, and events.
* Automation and Continuous Compliance
Automations, an interactive interface, simplified processes, quick actions, available integrations, bulk import tools, and history tracking allow asset lists to remain always up-to-date and audit-proof.
With the 4HSE scheduler, the user has an interactive cockpit that simplifies daily planning and activity control, making work more fluid and intuitive. A clear and filterable interface allows for real-time visualization of the updated status of every preventive activity, reducing margins of error and ensuring full regulatory compliance. The process can be defined according to each company's preferred working method.
1.
### Context Definition
* Job roles, work phases, or homogeneous groups identify groups of workers.
* Tasks performed, equipment and substances used, and environments describe the operational contexts.
* Copy functions allow for rapid reproduction of similar contexts.
* Import tools accelerate data uploading.
* The creation of technical data sheets, operating instructions, and sharing of attachments informs workers, also via the App.
* Job roles, work phases, or homogeneous groups identify groups of workers.
* Tasks performed, equipment and substances used, and environments describe the operational contexts.
* Copy functions allow for rapid reproduction of similar contexts.
* Import tools accelerate data uploading.
* The creation of technical data sheets, operating instructions, and sharing of attachments informs workers, also via the App.
2.
### Hazard Identification and Mitigation Actions
* Select hazards for each context and its resources, or create custom hazards.
* Describing and assessing risks is important, but it is optional for obtaining the scheduler: decide freely if and when to use this function.
* Associate corrective actions with each context to create the most suitable preventive plan for every scenario.
* Select hazards for each context and its resources, or create custom hazards.
* Describing and assessing risks is important, but it is optional for obtaining the scheduler: decide freely if and when to use this function.
* Associate corrective actions with each context to create the most suitable preventive plan for every scenario.
3.
### Automatic Preventive Plan Verification
* Any non-conformities emerge from the automatic real-time comparison with the data of the individual worker or material resource.
* Automatic suggestions inform of any inconsistencies and potential improvements, indicating necessary corrections.
* Continuous automatic verification of actions and recipients ensures system consistency by generating new suggestions in case of changes.
* Any non-conformities emerge from the automatic real-time comparison with the data of the individual worker or material resource.
* Automatic suggestions inform of any inconsistencies and potential improvements, indicating necessary corrections.
* Continuous automatic verification of actions and recipients ensures system consistency by generating new suggestions in case of changes.
4.
### Automatic Scheduler Population
* Execute suggestions to automatically create or update the preventive plan for each worker.
* The interactive scheduler will be ready in moments.
* The list of activities to be performed will be marked with the "New" status.
* Personalize each preventive plan with the punctual addition of supplementary actions, if necessary.
* Execute suggestions to automatically create or update the preventive plan for each worker.
* The interactive scheduler will be ready in moments.
* The list of activities to be performed will be marked with the "New" status.
* Personalize each preventive plan with the punctual addition of supplementary actions, if necessary.
5.
### The System Scheduler
**At the end of this process, the system generates a scheduler that shows all activities, recipients, and the validity status of their certifications in relation to the current date. The user has an interactive cockpit that simplifies the verification, planning, and daily control of activities with a clear and filterable interface.**
**At the end of this process, the system generates a scheduler that shows all activities, recipients, and the validity status of their certifications in relation to the current date. The user has an interactive cockpit that simplifies the verification, planning, and daily control of activities with a clear and filterable interface.**
## Key Features
Tools for the automated generation of preventive plans and interactive deadline management through intelligent suggestions and operational filters.
* Global Planner
Offers an integrated overview of all planned activities, allowing for centralized visualization of deadlines and forecasting of future workloads.
[Learn more →](/features/micro/scheduler-global/)
* Site Scheduler
Allows for the management of planned activities with a view filtered by individual site, ideal for ensuring territorial autonomy and local coordination.
[Learn more →](/features/micro/scheduler-office/)
* Filters and Views
Enables the adaptation of the scheduler view to operational needs through dynamic filters by type, status, site, or resource.
[Learn more →](/features/micro/scheduler-filters/)
* Operational Company Roles
Maps job roles by associating risks, PPE, and training obligations to automatically populate the scheduler based on the workers' professional context.
[Learn more →](/features/micro/jobs/)
* Preventive Measures
Comprehensive supervision of current measures to ensure effective control and constant alignment with the corporate prevention plan.
[Learn more →](/features/micro/risk-preventive-measures/)
* Data Export
Supports interoperability by allowing the export of the scheduler and planned activities in standard formats such as CSV, XLSX, or ICS calendar.
[Learn more →](/features/micro/scheduler-export/)

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# HSE Consultants and Professionals
> 4HSE is the SaaS platform designed for consulting firms managing HSE projects for their clients.
Professionals
4HSE is the SaaS platform designed for consulting firms managing HSE projects for their clients.
For HSE professionals
## The SaaS solution for RSPPs and HSE consultants
4HSE is designed to simplify the daily work of **HSE consultants and professionals**, helping them focus on high-value tasks while minimizing time spent on repetitive activities and document retrieval.

Real-time collaboration
## Work in teams, without limits
A key strength of 4HSE is its collaborative approach: **no limit on the number of users**. With an active plan, you can invite as many users as needed, share data with clients and team members, and collaborate on the same projects in real time.

Centralized control
## Dedicated tools for consultancy
Through the **multi-company dashboard**, you can monitor all your clients' safety projects in a structured way. 4HSE is a **browser-based SaaS platform**, with no installation required and a mobile app included. All updates and new features are included in your plan at no extra cost.

For HSE professionals
## The HSE software for RSPPs and consultants
A complete and powerful platform designed to meet the real needs of those managing occupational health and safety. No limits on users, locations, or clients.
* Unlimited users
Create unlimited accounts for internal staff, consultants, and external stakeholders. Involve clients in a structured and secure way.
* Granular access control
Advanced permission management with role-, site-, and function-based access. Collaborate in real time on shared projects.
* Multi-company management
Dedicated dashboard for managing multiple companies, divisions, or locations. Ideal for consulting firms and multi-brand organizations.
* Unlimited document archive
Unlimited cloud storage for structured archiving of documents, reports, certifications, and operational files.
Included services
## Services included in the subscription
Not only the features of the HSE platform, but also a universe of services available to our customers.
* Docs
Documentation and tutorials for users and developers
* API
Standard REST API to integrate 4HSE with third-party software
* Support
Free technical support for bug fixing and security patches
* Training
Periodic training for users with webinars and dedicated events
* Updates
Automatic and free updates for new features and improvements

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Public bodies and government organizations
> 4HSE is the SaaS platform designed for the needs of public administration, offering advanced tools for HSE coordination and compliance with current regulations.
Public Administration
4HSE is the SaaS platform designed for the needs of public administration, offering advanced tools for HSE coordination and compliance with current regulations.
Public Administration
## Workplace safety governance
Within **public entities**, it is essential to clearly define **roles and responsibilities** related to occupational safety and to monitor **deadlines and regulatory obligations**, including maintenance and structural interventions.

Centralized management
## Complete and structured control
4HSE enables unified HSE project management for public institutions, including **personnel records, job roles, PPE**, **material resources**, and mapping of **environments** and **work phases**.\
The platform provides **unlimited storage** and **unlimited user accounts** with differentiated access based on function and responsibility.

Available on MEPA
## MEPA and ACN compliance
4HSE is listed on the **MEPA** (Electronic Marketplace of the Public Administration) and is **AgID-accredited**.\
The software is provided as a **SaaS (Software as a Service)** solution, with **regular updates included** and new features released at no additional cost.

Deadlines and compliance
## Continuous monitoring and automated alerts
The platform allows you to manage all deadlines related to **training**, **maintenance**, and **occupational health surveillance**, with automatic email notifications.\
It also supports **risk assessment** and the planning of **preventive measures** required by law.

For HSE managers
## The HSE software for the Public Sector
A powerful tool for integrated safety management within central and local government bodies.
* Unlimited users
Unlimited management of internal and external users, with the ability to define roles and responsibilities across multiple levels.
* Granular access control
Advanced permission settings to ensure secure and traceable data access.
* Comprehensive feature set
All the tools required for integrated health and safety management in the public sector.
* Document archive
Unlimited storage for structured archiving of official documents, certifications, and files.
Included services
## Services included in the subscription
Not only the features of the HSE platform, but also a universe of services available to our customers.
* Docs
Documentation and tutorials for users and developers
* API
Standard REST API to integrate 4HSE with third-party software
* Support
Free technical support for bug fixing and security patches
* Training
Periodic training for users with webinars and dedicated events
* Updates
Automatic and free updates for new features and improvements

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# THE AGREEMENT AND THE PARTIES – TERMS AND CONDITIONS OF SERVICE
> The Agreement and the Parties - Terms and Conditions of Service
*Last updated: 25/05/2018*
## 1. INTRODUCTION
* These general terms and conditions govern the Free Trial and/or Purchase and/or Use of services purchased by the Customer from 4HSE. By selecting (or checking) the acceptance box and/or completing and signing the order form referring to this agreement, the Customer declares (i) to have received a copy of the below general terms and conditions (hereinafter also T\&C) and/or to have downloaded a copy from the 4HSE website, (ii) to have read and understood its content, and (iii) to accept its content in its entirety.
* If the Customer is a legal entity other than an individual, the declarant and/or signatory of this agreement attests and guarantees to have all necessary powers and authority to bind such entity and its affiliates to these terms and conditions, assuming full responsibility in case of false declaration.
* The website and the online software associated with the Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws. 4HSE does not allow the activation and/or use of its services for monitoring and/or copying and/or testing the services provided by 4HSE, or for comparative analysis not commissioned by 4HSE itself. Therefore, 4HSE reserves the right to suspend the provision of the service and access to its products whenever there is even a suspicion of such activities.
* 4HSE may modify and/or update its T\&C from time to time without prior notice or acceptance by the Customer. In the case of contracts with automatic renewal, such changes will become effective only from the first automatic renewal following the modification, provided the Customer has been given sufficient time to terminate the contract as per the agreed terms. The Customer is responsible for checking for any changes to the T\&C in time to terminate the contract if necessary.
## 2. DEFINITIONS
For the purposes of this agreement:
* **T\&C**: terms and conditions of the services provided by 4HSE to the customer.
* **4HSE**: 4HSE Srl, headquartered in San Martino Buon Albergo (VR), Viale del Lavoro 45 – Italy. VAT No. 04451130233.
* **Customer**: the contracting party of 4HSE services.
* **SaaS (Software As A Service)**: a software distribution model based on client-server technology and entirely web-based, requiring only an internet connection and a web browser for operation.
* **“Cloud”**: a set of technologies that allow data storage/processing through distributed and virtualized hardware/software resources on the internet.
* **“4HSE”**: the proprietary product developed and maintained by 4HSE Srl, subject to these Terms and Conditions. 4HSE SaaS is a workplace safety management platform, operating exclusively online via a web browser.
* **“Trial”**: the trial period of the 4HSE SaaS product with a predefined maximum duration set by 4HSE.
* **“Active Users”**: registered users in the project.
* **“Subscriptions, Plans”**: subscription plans for 4HSE SaaS.
* **“Project”**: the individual safety project associated with the customer.
* **“User Plans”**: subscription packages based on active users.
* **“Services”**: 4HSE SaaS products and/or services commissioned by the Customer through a trial activation or a dedicated order form.
* **“Customer Data”**: digital data and information provided by the customer for the purchase and/or operation of the 4HSE SaaS service.
* **“Customer Content”**: digital content owned by the customer and used within 4HSE SaaS.
* **“Documentation”**: user manuals, technical support documentation, and training materials provided by 4HSE staff, available on [www.4hse.com](http://www.4hse.com) and related websites.
* **“Self-provisioning”**: self-service activation mode of the 4HSE SaaS service.
* **“Pro-rata”**: proportional quota recalculated based on a 12-month (365 days) or 1-month (31 days) period in case of subscription plan upgrades.
* **“SLA”**: Service Level Agreement, specifying the service levels guaranteed by 4HSE to paying customers regarding the availability of the 4HSE SaaS service.
## 3. SERVICE REGISTRATION
1. To use the Services, the Customer must have a valid 4HSE account, obtainable by registering on [www.4hse.com](http://www.4hse.com) and providing all required information, including a valid email address (“Registration Data”). The Customer can then choose a name for their “Project.”
2. Users are responsible for maintaining the confidentiality of their account credentials (username/password) and are fully responsible for all activities conducted under their account.
3. The user agrees to: (a) provide truthful, accurate, updated, and complete information as required by the registration form, (b) promptly update the Registration Data, (c) immediately notify 4HSE of any unauthorized account use or security breach, and (d) log out of their account at the end of each session.
4. 4HSE is not obligated to verify the data provided by the Customer. However, if 4HSE determines or suspects that the information is false, inaccurate, outdated, or incomplete, it may suspend or close the account and deny any current or future use of the Services.
5. 4HSE is not liable for any loss or damage resulting from non-compliance with this section.
## 4. 4HSE SERVICES TRIAL PERIOD
To allow the Customer to evaluate 4HSE services, a free trial account (Trial) may be authorized for a limited time, during which the Customer can:
* Import and manage users without limitations.
* Import and manage active users without limitations.
* Manage risk sources, risks, PPE, and other features provided by 4HSE.
* Submit technical support requests via the contact panel within the 4HSE platform or by email.
If multiple Trial versions are activated by the same Customer or user, 4HSE reserves the right to terminate access to all subsequent activations and delete all associated data. If the Customer does not purchase one or more 4HSE products by the end of the trial period, all data, information, and configurations will be deleted permanently.
## 5. PURCHASING PAID SERVICES
The Customer can purchase one of the user plans offered by 4HSE for the 4HSE SaaS product. Payment can be made via credit card for monthly or annual plans or via bank transfer for annual or multi-year plans. Activation occurs upon payment receipt.
## 6. NON-PAYMENT
In case of non-payment, 4HSE may immediately suspend or terminate the Services without notice. Prolonged non-payment may result in contract termination.
## 7. CANCELLATION OF PAID PLANS
Customers can disable automatic renewal at any time through the 4HSE platform. Cancellation becomes effective at the end of the current contract period.
## 8. USE OF SERVICES – 4HSE RESPONSIBILITIES
4HSE is committed to providing support, ensuring service availability, and complying with applicable laws. However, it is not liable for issues caused by the Customer’s hardware, software, or internet connection.
## 9. DATA PROTECTION
4HSE ensures the security, confidentiality, and integrity of Customer Data and will not modify it unless explicitly requested.
## 10. USE OF SERVICES – CUSTOMER RESPONSIBILITIES
The Customer guarantees compliance with this Agreement, the accuracy of provided data, and the lawful use of 4HSE Services.
## 11. PRICES
Prices are subject to change. The Customer agrees to consult the updated price list before purchase or renewal.
## 12. SUPPORT AND SERVICE LEVELS
Support is provided as per the attached SLA table.
## 13. USE OF LOGOS, CASE STUDIES, AND SCREENSHOTS
The Customer authorizes 4HSE to include their logo, name, and project details in its portfolio.
## 14. PRIVACY
Refer to the [Privacy Policy](/privacy-policy).
## 15. GOVERNING LAW AND DISPUTES
This Agreement is governed by Italian law. Disputes will be resolved through the Verona Chamber of Commerce or the Verona Court.
## Appendix A: Help Desk and Support
| Service Level (SLA) | Critical Incident | Standard Incident |
| ------------------- | ----------------- | ----------------- |
| Base Help Desk | Best effort | Best effort |
*Note*: ETA compliance depends on the Customer providing all necessary information for accurate diagnosis.
---
# THE AGREEMENT AND THE PARTIES – TERMS AND CONDITIONS OF SERVICE
> The Agreement and the Parties – Terms and Conditions of Service
*Last updated: 11/22/2024*
*[Previous version: 05/25/2018](/terms-of-service-2018-05-25)*
## 1. PREMISES
1. These general terms and conditions govern the Free Trial and/or the Purchase and/or the Use of the services purchased by the Customer from 4HSE. By selecting (or checking) the appropriate acceptance box and/or completing and signing the order form referring to this agreement, the Customer declares (i) to have received a copy of these general terms and conditions (hereinafter also “T\&C”) and/or to have downloaded a copy from the 4HSE website, (ii) to have read and understood their contents, and (iii) to accept them in their entirety.
2. If the Customer is a legal entity rather than a natural person, the signatory of this agreement warrants and guarantees that they have all the necessary powers and authority to bind such entity and its affiliates to these terms and conditions, assuming all related and broader liability in the event of any misrepresentation.
3. The website and the online software associated with the Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws. 4HSE does not authorize the activation and/or use of its services for purposes of monitoring and/or copying and/or testing the services provided by 4HSE, or for uncommissioned comparative analyses. Accordingly, 4HSE reserves the right to suspend the service and access to its products whenever there is even a suspicion of such activity.
4. 4HSE may modify and/or update these T\&C from time to time without notice or acceptance by the Customer. In case of contracts with automatic renewal, such changes will take effect only from the first renewal following the amendment, provided that the amendment is made in time to allow the Customer to withdraw within the contractually specified deadlines. The Customer is responsible for verifying any changes to the T\&C in time to exercise a possible withdrawal.
## 2. DEFINITIONS
For the purpose of this agreement, the following definitions apply:
* **T\&C:** terms and conditions of the services provided by 4HSE to the client.
* **4HSE:** 4HSE Srl with registered office in San Martino Buon Albergo (VR), Viale del Lavoro 45 – Italy. VAT: 04451130233.
* **4HSE SaaS:** means the proprietary product developed and maintained by 4HSE Srl, subject to these Terms and Conditions. 4HSE SaaS is a workplace safety management platform. It operates exclusively online through a web browser on a modern digital device (e.g., PC, Apple devices compatible with web browsers, Smartphones).
* **Client:** the purchaser of 4HSE services.
* **SaaS (Software As A Service):** a software distribution model based on client-server technology and entirely web-based, which does not require any additional software or hardware installation beyond an internet connection and a web browser.
* **Cloud:** a set of technologies, typically offered as a service, that allow storage and/or data processing using distributed and virtualized hardware/software resources via the internet.
* **Trial:** a time-limited test period for the 4HSE SaaS product, as predetermined by 4HSE.
* **Active users:** registered users within the project.
* **Subscriptions, plans:** subscription plans for 4HSE SaaS.
* **Project:** an individual safety project associated with the client.
* **User plans:** subscription packages based on active users.
* **Services:** 4HSE SaaS products and/or services commissioned by the Client via a trial or a dedicated order form.
* **Client data:** digital data and information provided by the client for purchasing and/or operating the 4HSE SaaS service.
* **Client content:** digital content owned by the client and used, created, or reused within 4HSE SaaS.
* **Documentation:** user manuals, technical support documentation, and training materials provided by 4HSE, available at [www.4hse.com](http://www.4hse.com), service.4hse.com, academy.4hse.com and all other 4HSE-owned websites.
* **Self provisioning:** self-service activation method of the 4HSE SaaS service.
* **Pro-rata:** proportional amount recalculated on a 12-month (365-day) or 1-month (31-day) basis when upgrading a subscription plan.
* **SLA:** Service Level Agreement, specifying the service levels guaranteed by 4HSE to paying clients regarding 4HSE SaaS availability.
## 3. SERVICE REGISTRATION
1. To use the Services, the Client must have a valid 4HSE SaaS account, which can be obtained by registering on [www.4hse.com](http://www.4hse.com) and filling out the registration form, including a valid email address (“Registration Data”). The Client can then choose a name for their “Project.”
2. Users are responsible for maintaining the confidentiality of their account credentials (username/password) and are fully accountable for all activities under their account.
3. The user agrees to:
* a) provide true, accurate, current, and complete information as requested in the registration form;
* b) promptly update the Registration Data to keep it accurate and complete;
* c) immediately notify 4HSE of any unauthorized account use or other security breaches;
* d) log out of the account after each session.
4. 4HSE is not obligated to verify the accuracy of the provided data. However, if it detects or suspects that the information is false, inaccurate, outdated, or incomplete, 4HSE may suspend or terminate the account and refuse current or future use of the Services.
5. 4HSE shall not be liable for any loss or damage resulting from non-compliance with this section.
## 4. 4HSE TRIAL PERIOD
1. To allow the Client to evaluate 4HSE’s services, 4HSE may authorize the activation of a free trial account (Trial) once only and for a limited period of time (as specified on [www.4hse.com](http://www.4hse.com) or affiliated pages), during which the Client may:
* Import and manage users without limitation
* Import and manage employees without limitation
* Import and manage physical resources, risks, PPE, and other elements included in the 4HSE service
* Submit support requests via the contact panel in the 4HSE platform or by email
If the same Client or user (individual or organization) activates multiple Trial versions, 4HSE reserves the right to block access to all trials beyond the first and delete all associated data. At its sole discretion, 4HSE may extend the trial period on a case-by-case basis. 4HSE also reserves the right to delete unactivated trial data. If the Client does not purchase one or more 4HSE products before the end of the trial, any data, information, and content uploaded during the trial — including project configurations — will be deleted and permanently lost. 4HSE recommends that trial users consult the online manuals and documentation before making a purchase.
## 5. PAID SERVICE PURCHASE PROCESS
1. Regardless of timing (during, after, or separate from the trial period), the Client can purchase one of the user plans offered by 4HSE for the 4HSE SaaS product. Purchasing a plan converts the free trial project into a paid project. Each plan is based on the maximum number of active users allowed during the contract period (monthly or yearly). Plan details are available on [www.4hse.com](http://www.4hse.com) or within the platform under the paid plans menu.
2. Payment can be made via credit card (for monthly or annual plans) or via bank transfer (only for annual or multi-year plans).
3. For bank transfer payments, the paid plan will be activated and invoiced only after the payment is received.
4. Unless otherwise specified in Article 7, the Contract will be renewed automatically for an equivalent term (1 month or 1 year), with payment processed using the same method selected during the initial activation.
## 6. NON-PAYMENT OR LATE PAYMENT
1. In the case of non-payment or late payment, 4HSE may immediately and without notice disable all or part of the Services associated with unpaid or late invoices. Non-payment includes:
* credit card payments that are not completed or declined;
* bank transfers not received on 4HSE’s account.
2. If the overdue amount remains unpaid for more than 15 days, the contract will be automatically terminated, and the services deactivated.
3. If the Client has multiple contracts with 4HSE and fails to pay for one or more of them, 4HSE may suspend or terminate all other contracts for non-performance, disable related services, and withhold any amounts already paid as damage compensation — without prejudice to the right to claim additional damages.
## 7. CANCELLATION POLICY FOR PAID PLANS
1. Clients can disable the automatic renewal of the contract and the related payment plan at any time. The management of auto-renewal is fully automated within the 4HSE platform and is the sole responsibility of the Client, who is responsible for enabling or disabling this option.
2. Specifically, automatic renewal can be disabled by logging into 4HSE SaaS with an administrative account and accessing the billing area, where the user can select the function to cancel the active plan. Once performed, the cancellation is processed immediately.
3. For contracts paid by credit card, cancellation becomes effective at the end of the current term, during which the Client retains access to 4HSE SaaS.
4. For contracts paid via bank transfer or other methods, cancellation must be submitted to 4HSE at least 60 days before the contract’s expiration. Otherwise, the contract will be automatically renewed for the following year. The Client’s mismanagement of the auto-renewal option does not entitle them to a refund of the charged fees.
## 8. SERVICE USAGE, 4HSE RESPONSIBILITY
1. Within a paid contractual relationship (excluding the trial version), 4HSE is committed to:
* providing support via ticketing for the Services purchased by the Client at no additional cost, as detailed in Section 12;
* making reasonable efforts to ensure that the purchased Service is available 24/7, except for: a) scheduled maintenance; b) urgent and unpredictable security updates; c) causes beyond 4HSE’s direct control; d) force majeure, including government acts, natural disasters, floods, fires, civil unrest, terrorism, strikes or protests, whether or not involving 4HSE employees;
* providing the purchased Services in accordance with applicable laws and governmental provisions.
2. 4HSE will not be liable for any issue, defect, anomaly, disruption, or inaccessibility related to the Client’s hardware/software setup or internet connection, or for the Client’s (or their users’) improper or illegal actions (including copyright violations).
3. Except in cases of willful misconduct or gross negligence, 4HSE is not liable to the Client for any service disruption, and the Client waives all claims. Any damage compensation will be limited to the amount paid and collected by 4HSE for the specific Service, including all ancillary costs (legal fees, administration, arbitration…).
## 9. DATA PROTECTION
4HSE commits to managing administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of the Client’s Data and will not alter them unless expressly requested in writing by the Client. 4HSE also commits, within its capabilities, not to access the Client’s Data unless necessary for proper Service delivery, including actions to prevent technical issues (e.g., upon request during technical support).
All stored data is protected by server-side encryption and accessible only to authorized users. Our systems are designed for Business Continuity and Disaster Recovery through redundant servers located in different geographic areas and daily backups, ensuring data integrity and availability in the event of unexpected events.
## 10. SERVICE USAGE – CUSTOMER RESPONSIBILITY
1. The Client guarantees:
* compliance with this Agreement by their users;
* the accuracy, quality, and legality of the Data provided and the manner in which such Data is made available to 4HSE, whether through the platform or in interactions with 4HSE staff. In particular, the Client assumes full responsibility for the accuracy and truthfulness of the data provided to 4HSE and ensures that all information supplied, such as texts, graphics, data, images, and sounds, is lawfully owned and does not violate any copyright, trademark, patent, or other third-party rights deriving from law, contract, or custom. The Client agrees to hold 4HSE harmless against any third-party claims for compensation related to the publication of such content.
2. The Client agrees:
* to notify 4HSE (support\[@]4hse.com) of any event that may compromise the security of information and data processed through the service. In particular, the Client must promptly report:
1. Loss, corruption, or compromise of information;
2. Unauthorized access to systems or data;
3. Incidents that may impact the confidentiality, integrity, or availability of the information managed via the service.\
The notification must include a detailed description of the event, the date and time of detection, and any immediate actions taken to mitigate its effects. 4HSE reserves the right to take further action to protect service security and data integrity in cooperation with the Client.
* to prevent unauthorized access/use of the Service and immediately notify 4HSE of any such unauthorized access/use (support\[@]4hse.com);
* to use 4HSE Services in accordance with 4HSE’s guidelines and, in any case, in compliance with applicable laws and regulations;
* to make 4HSE Services available only to users under their own responsibility;
* not to use 4HSE Services to store, process, or transmit unlawful and/or illegal material (software or any potentially dangerous, viral, or harmful content), or distribute material that violates third-party privacy/copyright or any content deemed inappropriate by 4HSE;
* not to use 4HSE Services to store, process, or transmit malicious code;
* not to interfere with or compromise the integrity or performance of the services or third-party data contained therein;
* not to gain unauthorized access to the Services or to connected systems or networks.
3. The Client is expressly prohibited from transferring the rights arising from this agreement to third parties, in whole or in part, without prior written consent from 4HSE, under penalty of ineffectiveness.
## 11. PRICING
1. The prices applied by 4HSE for its services are those in effect at the time of subscription. In case of renewal, including automatic renewal, the applicable price will be the one in effect at the time of renewal.
2. Prices and billing policies are subject to change at any time at 4HSE’s sole discretion.
3. All stated fees are exclusive of VAT and any other applicable taxes.
4. Failure to use purchased Services does not entitle the Client to any refund or price adjustment from 4HSE.
5. Travel expenses incurred by 4HSE for contract execution (e.g., airfare, parking, accommodation, tolls, and similar costs) are not included in the price and will be invoiced based on receipts provided. They may not exceed daily limits specified by the Client in the Offer.
## 12. 4HSE SUPPORT PRODUCTS AND SERVICE LEVELS
1. The types of technical support provided by 4HSE and the related response times are listed in Appendix A.
2. The Client’s use of the purchased service is guaranteed by 4HSE provided that communication with 4HSE, including issue resolution, is done via the 4HSE helpdesk (by opening a ticket), accessible from the 4HSE platform and/or the support site at support.4hse.com.
3. The Client acknowledges that purchased services may undergo bug fixing, software updates, minor feature updates, new apps, and new modules. If these do not require service downtime (even if downtime occurs unexpectedly), 4HSE is not required to notify the Client. However, for major upgrades or infrastructure/network work that requires temporary service interruptions, 4HSE will notify Clients at least 24 hours in advance via the 4HSE newsletter system.
4. For unscheduled maintenance and service outages, refer to the SLA, Help Desk, and Support table in Appendix A.
5. Technical support from 4HSE will be provided as specified in the table in Appendix A.
## 13. USE OF LOGOS, CASE HISTORIES, AND SCREENSHOTS
1. The Client authorizes 4HSE to include the CLIENT’s reference (logo, name, case history, and screenshots) in its work portfolio (brochures, technical documentation, websites).
2. 4HSE may also include subcontracted projects in its client portfolio. In this case, by signing this contract, the Client guarantees that they have obtained authorization from the original customer for publication of names and logos in 4HSE’s client portfolio (websites, brochures, commercial material…), and releases 4HSE from any related liability.
## 14. PRIVACY
Please refer to the relevant policy: [Privacy policy](/privacy-policy)
## 15. GOVERNING LAW AND DISPUTES
1. This Agreement is governed by and construed in accordance with Italian law.
2. Any dispute between the parties related to this agreement will first be referred to the mediation body at the Chamber of Commerce of Verona. If mediation fails, all disputes related to the application, execution, interpretation, and breach of this Agreement will be subject to Italian jurisdiction and the exclusive competence of the Court of Verona.
## Appendix A: Help Desk and Support
* **Ticket creation:** Logging of the incident, assignment of a ticket number to the client, and saving the request in the help desk system.
* **First Response – Phone Follow-Up:** First phone contact with the client to diagnose the reported issue, with follow-up via ticket (if the client does not answer, this will be noted in the ticket).
* **First Response – Ticket:** First contact with the client via ticket aimed at diagnosing the issue.
* **ETA:** Estimated Time of Arrival for issue resolution, communicated to the client (client will be updated if the ETA changes).
* **Fixed:** Final message informing the client that the issue has been resolved.
| Level | Ticket Creation | First Response | ETA |
| ----- | --------------- | -------------- | ----------- |
| Basic | Best effort | Best effort | Best effort |
*Notes*
* \[1] ETA will be met only if the client provides all elements necessary for proper diagnosis and accurate ETA estimation.
---
# THE AGREEMENT AND THE PARTIES – TERMS AND CONDITIONS OF SERVICE
> The Agreement and the Parties – Terms and Conditions of Service
*Last updated: 05/20/2025*
*[Previous version: 11/22/2024](/terms-of-service-2024-11-22)*
## 1. PREMISES
1. These general terms and conditions govern the Free Trial and/or the Purchase and/or the Use of the services purchased by the Customer from 4HSE. By selecting (or checking) the appropriate acceptance box and/or completing and signing the order form referring to this agreement, the Customer declares (i) to have received a copy of these general terms and conditions (hereinafter also “T\&C”) and/or to have downloaded a copy from the 4HSE website, (ii) to have read and understood their contents, and (iii) to accept them in their entirety.
2. If the Customer is a legal entity rather than a natural person, the signatory of this agreement warrants and guarantees that they have all the necessary powers and authority to bind such entity and its affiliates to these terms and conditions, assuming all related and broader liability in the event of any misrepresentation.
3. The website and the online software associated with the Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws. 4HSE does not authorize the activation and/or use of its services for purposes of monitoring and/or copying and/or testing the services provided by 4HSE, or for uncommissioned comparative analyses. Accordingly, 4HSE reserves the right to suspend the service and access to its products whenever there is even a suspicion of such activity.
4. 4HSE may modify and/or update these T\&C from time to time without notice or acceptance by the Customer. In case of contracts with automatic renewal, such changes will take effect only from the first renewal following the amendment, provided that the amendment is made in time to allow the Customer to withdraw within the contractually specified deadlines. The Customer is responsible for verifying any changes to the T\&C in time to exercise a possible withdrawal.
## 2. DEFINITIONS
For the purpose of this agreement, the following definitions apply:
* **T\&C:** terms and conditions of the services provided by 4HSE to the client.
* **4HSE:** 4HSE Srl with registered office in San Martino Buon Albergo (VR), Viale del Lavoro 33 – Italy. VAT: 04451130233.
* **4HSE SaaS:** means the proprietary product developed and maintained by 4HSE Srl, subject to these Terms and Conditions. 4HSE SaaS is a workplace safety management platform. It operates exclusively online through a web browser on a modern digital device (e.g., PC, Apple devices compatible with web browsers, Smartphones).
* **Client:** the purchaser of 4HSE services.
* **SaaS (Software As A Service):** a software distribution model based on client-server technology and entirely web-based, which does not require any additional software or hardware installation beyond an internet connection and a web browser.
* **Cloud:** a set of technologies, typically offered as a service, that allow storage and/or data processing using distributed and virtualized hardware/software resources via the internet.
* **Trial:** a time-limited test period for the 4HSE SaaS product, as predetermined by 4HSE.
* **Active users:** registered users within the project.
* **Subscriptions, plans:** subscription plans for 4HSE SaaS.
* **Project:** an individual safety project associated with the client.
* **User plans:** subscription packages based on active users.
* **Services:** 4HSE SaaS products and/or services commissioned by the Client via a trial or a dedicated order form.
* **Client data:** digital data and information provided by the client for purchasing and/or operating the 4HSE SaaS service.
* **Client content:** digital content owned by the client and used, created, or reused within 4HSE SaaS.
* **Documentation:** user manuals, technical support documentation, and training materials provided by 4HSE, available at [www.4hse.com](http://www.4hse.com), service.4hse.com, academy.4hse.com and all other 4HSE-owned websites.
* **Self provisioning:** self-service activation method of the 4HSE SaaS service.
* **Pro-rata:** proportional amount recalculated on a 12-month (365-day) or 1-month (31-day) basis when upgrading a subscription plan.
* **SLA:** Service Level Agreement, specifying the service levels guaranteed by 4HSE to paying clients regarding 4HSE SaaS availability.
## 3. SERVICE REGISTRATION
1. To use the Services, the Client must have a valid 4HSE SaaS account, which can be obtained by registering on [www.4hse.com](http://www.4hse.com) and filling out the registration form, including a valid email address (“Registration Data”). The Client can then choose a name for their “Project.”
2. Users are responsible for maintaining the confidentiality of their account credentials (username/password) and are fully accountable for all activities under their account.
3. The user agrees to:
* a) provide true, accurate, current, and complete information as requested in the registration form;
* b) promptly update the Registration Data to keep it accurate and complete;
* c) immediately notify 4HSE of any unauthorized account use or other security breaches;
* d) log out of the account after each session.
4. 4HSE is not obligated to verify the accuracy of the provided data. However, if it detects or suspects that the information is false, inaccurate, outdated, or incomplete, 4HSE may suspend or terminate the account and refuse current or future use of the Services.
5. 4HSE shall not be liable for any loss or damage resulting from non-compliance with this section.
## 4. 4HSE TRIAL PERIOD
1. To allow the Client to evaluate 4HSE’s services, 4HSE may authorize the activation of a free trial account (Trial) once only and for a limited period of time (as specified on [www.4hse.com](http://www.4hse.com) or affiliated pages), during which the Client may:
* Import and manage users without limitation
* Import and manage employees without limitation
* Import and manage physical resources, risks, PPE, and other elements included in the 4HSE service
* Submit support requests via the contact panel in the 4HSE platform or by email
If the same Client or user (individual or organization) activates multiple Trial versions, 4HSE reserves the right to block access to all trials beyond the first and delete all associated data. At its sole discretion, 4HSE may extend the trial period on a case-by-case basis. 4HSE also reserves the right to delete unactivated trial data. If the Client does not purchase one or more 4HSE products before the end of the trial, any data, information, and content uploaded during the trial — including project configurations — will be deleted and permanently lost. 4HSE recommends that trial users consult the online manuals and documentation before making a purchase.
## 5. PAID SERVICE PURCHASE PROCESS
1. Regardless of timing (during, after, or separate from the trial period), the Client can purchase one of the user plans offered by 4HSE for the 4HSE SaaS product. Purchasing a plan converts the free trial project into a paid project. Each plan is based on the maximum number of active users allowed during the contract period (monthly or yearly). Plan details are available on [www.4hse.com](http://www.4hse.com) or within the platform under the paid plans menu.
2. Payment can be made via credit card (for monthly or annual plans) or via bank transfer (only for annual or multi-year plans).
3. For bank transfer payments, the paid plan will be activated and invoiced only after the payment is received.
4. Unless otherwise specified in Article 7, the Contract will be renewed automatically for an equivalent term (1 month or 1 year), with payment processed using the same method selected during the initial activation.
## 6. NON-PAYMENT OR LATE PAYMENT
1. In the case of non-payment or late payment, 4HSE may immediately and without notice disable all or part of the Services associated with unpaid or late invoices. Non-payment includes:
* credit card payments that are not completed or declined;
* bank transfers not received on 4HSE’s account.
2. If the overdue amount remains unpaid for more than 15 days, the contract will be automatically terminated, and the services deactivated.
3. If the Client has multiple contracts with 4HSE and fails to pay for one or more of them, 4HSE may suspend or terminate all other contracts for non-performance, disable related services, and withhold any amounts already paid as damage compensation — without prejudice to the right to claim additional damages.
## 7. CANCELLATION POLICY FOR PAID PLANS
1. Clients can disable the automatic renewal of the contract and the related payment plan at any time. The management of auto-renewal is fully automated within the 4HSE platform and is the sole responsibility of the Client, who is responsible for enabling or disabling this option.
2. Specifically, automatic renewal can be disabled by logging into 4HSE SaaS with an administrative account and accessing the billing area, where the user can select the function to cancel the active plan. Once performed, the cancellation is processed immediately.
3. For contracts paid by credit card, cancellation becomes effective at the end of the current term, during which the Client retains access to 4HSE SaaS.
4. Failure to properly manage the auto-renewal option does not entitle the Client to any refund of fees that may have been charged.
## 8. SERVICE USAGE, 4HSE RESPONSIBILITY
1. Within a paid contractual relationship (excluding the trial version), 4HSE is committed to:
* providing support via ticketing for the Services purchased by the Client at no additional cost, as detailed in Section 12;
* making reasonable efforts to ensure that the purchased Service is available 24/7, except for: a) scheduled maintenance; b) urgent and unpredictable security updates; c) causes beyond 4HSE’s direct control; d) force majeure, including government acts, natural disasters, floods, fires, civil unrest, terrorism, strikes or protests, whether or not involving 4HSE employees;
* providing the purchased Services in accordance with applicable laws and governmental provisions.
2. 4HSE will not be liable for any issue, defect, anomaly, disruption, or inaccessibility related to the Client’s hardware/software setup or internet connection, or for the Client’s (or their users’) improper or illegal actions (including copyright violations).
3. Except in cases of willful misconduct or gross negligence, 4HSE is not liable to the Client for any service disruption, and the Client waives all claims. Any damage compensation will be limited to the amount paid and collected by 4HSE for the specific Service, including all ancillary costs (legal fees, administration, arbitration…).
## 9. DATA PROTECTION
4HSE commits to managing administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of the Client’s Data and will not alter them unless expressly requested in writing by the Client. 4HSE also commits, within its capabilities, not to access the Client’s Data unless necessary for proper Service delivery, including actions to prevent technical issues (e.g., upon request during technical support).
All stored data is protected by server-side encryption and accessible only to authorized users. Our systems are designed for Business Continuity and Disaster Recovery through redundant servers located in different geographic areas and daily backups, ensuring data integrity and availability in the event of unexpected events.
## 10. SERVICE USAGE – CUSTOMER RESPONSIBILITY
1. The Client guarantees:
* compliance with this Agreement by their users;
* the accuracy, quality, and legality of the Data provided and the manner in which such Data is made available to 4HSE, whether through the platform or in interactions with 4HSE staff. In particular, the Client assumes full responsibility for the accuracy and truthfulness of the data provided to 4HSE and ensures that all information supplied, such as texts, graphics, data, images, and sounds, is lawfully owned and does not violate any copyright, trademark, patent, or other third-party rights deriving from law, contract, or custom. The Client agrees to hold 4HSE harmless against any third-party claims for compensation related to the publication of such content.
2. The Client agrees:
* to notify 4HSE (sysadmin\[@]4hse.com) of any event that may compromise the security of information and data processed through the service. In particular, the Client must promptly report:
1. Loss, corruption, or compromise of information;
2. Unauthorized access to systems or data;
3. Incidents that may impact the confidentiality, integrity, or availability of the information managed via the service.\
The notification must include a detailed description of the event, the date and time of detection, and any immediate actions taken to mitigate its effects. 4HSE reserves the right to take further action to protect service security and data integrity in cooperation with the Client.
* to prevent unauthorized access/use of the Service and immediately notify 4HSE of any such unauthorized access/use (sysadmin\[@]4hse.com);
* to use 4HSE Services in accordance with 4HSE’s guidelines and, in any case, in compliance with applicable laws and regulations;
* to make 4HSE Services available only to users under their own responsibility;
* not to use 4HSE Services to store, process, or transmit unlawful and/or illegal material (software or any potentially dangerous, viral, or harmful content), or distribute material that violates third-party privacy/copyright or any content deemed inappropriate by 4HSE;
* not to use 4HSE Services to store, process, or transmit malicious code;
* not to interfere with or compromise the integrity or performance of the services or third-party data contained therein;
* not to gain unauthorized access to the Services or to connected systems or networks.
3. The Client is expressly prohibited from transferring the rights arising from this agreement to third parties, in whole or in part, without prior written consent from 4HSE, under penalty of ineffectiveness.
## 11. PRICING
1. The prices applied by 4HSE for its services are those in effect at the time of subscription. In case of renewal, including automatic renewal, the applicable price will be the one in effect at the time of renewal.
2. Prices and billing policies are subject to change at any time at 4HSE’s sole discretion.
3. All stated fees are exclusive of VAT and any other applicable taxes.
4. Failure to use purchased Services does not entitle the Client to any refund or price adjustment from 4HSE.
5. Travel expenses incurred by 4HSE for contract execution (e.g., airfare, parking, accommodation, tolls, and similar costs) are not included in the price and will be invoiced based on receipts provided. They may not exceed daily limits specified by the Client in the Offer.
## 12. 4HSE SUPPORT PRODUCTS AND SERVICE LEVELS
1. The types of technical support provided by 4HSE and the related response times are listed in Appendix A.
2. The Client’s use of the purchased service is guaranteed by 4HSE provided that communication with 4HSE, including issue resolution, is done via the 4HSE helpdesk (by opening a ticket), accessible from the 4HSE platform and/or the support site at support.4hse.com.
3. The Client acknowledges that purchased services may undergo bug fixing, software updates, minor feature updates, new apps, and new modules. If these do not require service downtime (even if downtime occurs unexpectedly), 4HSE is not required to notify the Client. However, for major upgrades or infrastructure/network work that requires temporary service interruptions, 4HSE will notify Clients at least 24 hours in advance via the 4HSE newsletter system.
4. For unscheduled maintenance and service outages, refer to the SLA, Help Desk, and Support table in Appendix A.
5. Technical support from 4HSE will be provided as specified in the table in Appendix A.
## 13. USE OF LOGOS, CASE HISTORIES, AND SCREENSHOTS
1. The Client authorizes 4HSE to include the CLIENT’s reference (logo, name, case history, and screenshots) in its work portfolio (brochures, technical documentation, websites).
2. 4HSE may also include subcontracted projects in its client portfolio. In this case, by signing this contract, the Client guarantees that they have obtained authorization from the original customer for publication of names and logos in 4HSE’s client portfolio (websites, brochures, commercial material…), and releases 4HSE from any related liability.
## 14. PRIVACY
Please refer to the relevant policy: [Privacy policy](/privacy-policy)
## 15. GOVERNING LAW AND DISPUTES
1. This Agreement is governed by and construed in accordance with Italian law.
2. Any dispute between the parties related to this agreement will first be referred to the mediation body at the Chamber of Commerce of Verona. If mediation fails, all disputes related to the application, execution, interpretation, and breach of this Agreement will be subject to Italian jurisdiction and the exclusive competence of the Court of Verona.
## Appendix A: Help Desk and Support
* **Ticket creation:** Logging of the incident, assignment of a ticket number to the client, and saving the request in the help desk system.
* **First Response – Phone Follow-Up:** First phone contact with the client to diagnose the reported issue, with follow-up via ticket (if the client does not answer, this will be noted in the ticket).
* **First Response – Ticket:** First contact with the client via ticket aimed at diagnosing the issue.
* **ETA:** Estimated Time of Arrival for issue resolution, communicated to the client (client will be updated if the ETA changes).
* **Fixed:** Final message informing the client that the issue has been resolved.
| Level | Ticket Creation | First Response | ETA |
| ----- | --------------- | -------------- | ----------- |
| Basic | Best effort | Best effort | Best effort |
*Notes*
* \[1] ETA will be met only if the client provides all elements necessary for proper diagnosis and accurate ETA estimation.
---
# THE AGREEMENT AND THE PARTIES – TERMS AND CONDITIONS OF SERVICE
> The Agreement and the Parties – Terms and Conditions of Service
*Last updated: 05/28/2026*
*[Previous version: 05/20/2025](/terms-of-service-2025-05-20)*
## 1. PREMISES
1. These general terms and conditions govern the Free Trial and/or the Purchase and/or the Use of the services purchased by the Customer from 4HSE. By selecting (or checking) the appropriate acceptance box and/or completing and signing the order form referring to this agreement, the Customer declares (i) to have received a copy of these general terms and conditions (hereinafter also “T\&C”) and/or to have downloaded a copy from the 4HSE website, (ii) to have read and understood their contents, and (iii) to accept them in their entirety.
2. If the Customer is a legal entity rather than a natural person, the signatory of this agreement warrants and guarantees that they have all the necessary powers and authority to bind such entity and its affiliates to these terms and conditions, assuming all related and broader liability in the event of any misrepresentation.
3. The website and the online software associated with the Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws. 4HSE does not authorize the activation and/or use of its services for purposes of monitoring and/or copying and/or testing the services provided by 4HSE, or for uncommissioned comparative analyses. Accordingly, 4HSE reserves the right to suspend the service and access to its products whenever there is even a suspicion of such activity.
4. 4HSE may modify and/or update these T\&C from time to time without notice or acceptance by the Customer. In case of contracts with automatic renewal, such changes will take effect only from the first renewal following the amendment, provided that the amendment is made in time to allow the Customer to withdraw within the contractually specified deadlines. The Customer is responsible for verifying any changes to the T\&C in time to exercise a possible withdrawal.
## 2. DEFINITIONS
For the purpose of this agreement, the following definitions apply:
* **T\&C:** terms and conditions of the services provided by 4HSE to the client.
* **4HSE:** 4HSE Srl with registered office in San Martino Buon Albergo (VR), Viale del Lavoro 33 – Italy. VAT: 04451130233.
* **4HSE SaaS:** means the proprietary product developed and maintained by 4HSE Srl, subject to these Terms and Conditions. 4HSE SaaS is a workplace safety management platform. It operates exclusively online through a web browser on a modern digital device (e.g., PC, Apple devices compatible with web browsers, Smartphones).
* **Client:** the purchaser of 4HSE services.
* **SaaS (Software As A Service):** a software distribution model based on client-server technology and entirely web-based, which does not require any additional software or hardware installation beyond an internet connection and a web browser.
* **Cloud:** a set of technologies, typically offered as a service, that allow storage and/or data processing using distributed and virtualized hardware/software resources via the internet.
* **Trial:** a time-limited test period for the 4HSE SaaS product, as predetermined by 4HSE.
* **Active users:** registered users within the project.
* **Subscriptions, plans:** subscription plans for 4HSE SaaS.
* **Project:** an individual safety project associated with the client.
* **User plans:** subscription packages based on active users.
* **Services:** 4HSE SaaS products and/or services commissioned by the Client via a trial or a dedicated order form.
* **Client data:** digital data and information provided by the client for purchasing and/or operating the 4HSE SaaS service.
* **Client content:** digital content owned by the client and used, created, or reused within 4HSE SaaS.
* **Documentation:** user manuals, technical support documentation, and training materials provided by 4HSE, available at [www.4hse.com](http://www.4hse.com), service.4hse.com, academy.4hse.com and all other 4HSE-owned websites.
* **Self provisioning:** self-service activation method of the 4HSE SaaS service.
* **Pro-rata:** proportional amount recalculated on a 12-month (365-day) or 1-month (31-day) basis when upgrading a subscription plan.
* **SLA:** Service Level Agreement, specifying the service levels guaranteed by 4HSE to paying clients regarding 4HSE SaaS availability.
## 3. SERVICE REGISTRATION
1. To use the Services, the Client must have a valid 4HSE SaaS account, which can be obtained by registering on [www.4hse.com](http://www.4hse.com) and filling out the registration form, including a valid email address (“Registration Data”). The Client can then choose a name for their “Project.”
2. Users are responsible for maintaining the confidentiality of their account credentials (username/password) and are fully accountable for all activities under their account.
3. The user agrees to:
* a) provide true, accurate, current, and complete information as requested in the registration form;
* b) promptly update the Registration Data to keep it accurate and complete;
* c) immediately notify 4HSE of any unauthorized account use or other security breaches;
* d) log out of the account after each session.
4. 4HSE is not obligated to verify the accuracy of the provided data. However, if it detects or suspects that the information is false, inaccurate, outdated, or incomplete, 4HSE may suspend or terminate the account and refuse current or future use of the Services.
5. 4HSE shall not be liable for any loss or damage resulting from non-compliance with this section.
## 4. 4HSE TRIAL PERIOD
1. To allow the Client to evaluate 4HSE’s services, 4HSE may authorize the activation of a free trial account (Trial) once only and for a limited period of time (as specified on [www.4hse.com](http://www.4hse.com) or affiliated pages), during which the Client may:
* Import and manage users without limitation
* Import and manage employees without limitation
* Import and manage physical resources, risks, PPE, and other elements included in the 4HSE service
* Submit support requests via the contact panel in the 4HSE platform or by email
If the same Client or user (individual or organization) activates multiple Trial versions, 4HSE reserves the right to block access to all trials beyond the first and delete all associated data. At its sole discretion, 4HSE may extend the trial period on a case-by-case basis. 4HSE also reserves the right to delete unactivated trial data. If the Client does not purchase one or more 4HSE products before the end of the trial, any data, information, and content uploaded during the trial — including project configurations — will be deleted and permanently lost. 4HSE recommends that trial users consult the online manuals and documentation before making a purchase.
## 5. PAID SERVICE PURCHASE PROCESS
1. Regardless of timing (during, after, or separate from the trial period), the Client can purchase one of the user plans offered by 4HSE for the 4HSE SaaS product. Purchasing a plan converts the free trial project into a paid project. Each plan is based on the maximum number of active users allowed during the contract period (monthly or yearly). Plan details are available on [www.4hse.com](http://www.4hse.com) or within the platform under the paid plans menu.
2. Payment can be made via credit card (for monthly or annual plans) or via bank transfer (only for annual or multi-year plans).
3. For bank transfer payments, the paid plan will be activated and invoiced only after the payment is received.
4. Unless otherwise specified in Article 7, the Contract will be renewed automatically for an equivalent term (1 month or 1 year), with payment processed using the same method selected during the initial activation.
## 6. NON-PAYMENT OR LATE PAYMENT
1. In the case of non-payment or late payment, 4HSE may immediately and without notice disable all or part of the Services associated with unpaid or late invoices. Non-payment includes:
* credit card payments that are not completed or declined;
* bank transfers not received on 4HSE’s account.
2. If the overdue amount remains unpaid for more than 15 days, the contract will be automatically terminated, and the services deactivated.
3. If the Client has multiple contracts with 4HSE and fails to pay for one or more of them, 4HSE may suspend or terminate all other contracts for non-performance, disable related services, and withhold any amounts already paid as damage compensation — without prejudice to the right to claim additional damages.
## 7. CANCELLATION POLICY FOR PAID PLANS
1. Clients can disable the automatic renewal of the contract and the related payment plan at any time. The management of auto-renewal is fully automated within the 4HSE platform and is the sole responsibility of the Client, who is responsible for enabling or disabling this option.
2. Specifically, automatic renewal can be disabled by logging into 4HSE SaaS with an administrative account and accessing the billing area, where the user can select the function to cancel the active plan. Once performed, the cancellation is processed immediately.
3. For contracts paid by credit card, cancellation becomes effective at the end of the current term, during which the Client retains access to 4HSE SaaS.
4. Failure to properly manage the auto-renewal option does not entitle the Client to any refund of fees that may have been charged.
## 8. SERVICE USAGE, 4HSE RESPONSIBILITY
1. Within a paid contractual relationship (excluding the trial version), 4HSE is committed to:
* providing support via ticketing for the Services purchased by the Client at no additional cost, as detailed in Section 12;
* making reasonable efforts to ensure that the purchased Service is available 24/7, except for: a) scheduled maintenance; b) urgent and unpredictable security updates; c) causes beyond 4HSE’s direct control; d) force majeure, including government acts, natural disasters, floods, fires, civil unrest, terrorism, strikes or protests, whether or not involving 4HSE employees;
* providing the purchased Services in accordance with applicable laws and governmental provisions.
2. 4HSE will not be liable for any issue, defect, anomaly, disruption, or inaccessibility related to the Client’s hardware/software setup or internet connection, or for the Client’s (or their users’) improper or illegal actions (including copyright violations).
3. Except in cases of willful misconduct or gross negligence, 4HSE is not liable to the Client for any service disruption, and the Client waives all claims. Any damage compensation will be limited to the amount paid and collected by 4HSE for the specific Service, including all ancillary costs (legal fees, administration, arbitration…).
## 9. DATA PROTECTION
4HSE commits to managing administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of the Client’s Data and will not alter them unless expressly requested in writing by the Client. 4HSE also commits, within its capabilities, not to access the Client’s Data unless necessary for proper Service delivery, including actions to prevent technical issues (e.g., upon request during technical support).
All stored data is protected by server-side encryption and accessible only to authorized users. Our systems are designed for Business Continuity and Disaster Recovery through redundant servers located in different geographic areas and daily backups, ensuring data integrity and availability in the event of unexpected events.
## 10. ARTIFICIAL INTELLIGENCE FEATURES
1. 4HSE SaaS integrates generative artificial intelligence features (hereinafter “AI Features”) designed to assist the Client in using the platform (e.g., compilation support, content summarization, operational suggestions). The AI Features are delivered through third-party models, in particular the services provided by **Mistral AI** (“La Plateforme”, European endpoints). Mistral AI acts as a sub-processor on behalf of 4HSE.
2. The AI Features produce **probabilistic** outputs. Such outputs may contain inaccurate, incomplete, outdated, or contextually inappropriate information for the Client’s specific context (“hallucinations”). The Client acknowledges and accepts that the outputs produced by the AI Features **do not in any case constitute professional, legal, technical, or occupational health and safety advice**, and do not replace the assessment of the employer, the head of the prevention and protection service, the occupational physician, or any other professional figures required by the applicable legislation in the Client’s jurisdiction.
3. It is the Client’s sole responsibility to **verify, validate, and review** any output generated by the AI Features before using, publishing, including it in official documents, or relying on it as a basis for operational decisions or regulatory compliance. 4HSE shall not be liable for damages, penalties, losses, or prejudices of any nature arising from the Client’s use of AI outputs.
4. The AI Features do not operate autonomously and do not make decisions producing legal effects or significantly affecting the Client or third parties without human intervention by the Client.
5. The Client undertakes to:
* not use the AI Features for unlawful, deceptive, discriminatory purposes, or in any manner infringing third-party rights;
* not enter into prompts personal data exceeding what is necessary to fulfill the request, nor data belonging to special categories under Art. 9 GDPR unless specifically required for the use of the Service;
* not use the outputs to train competing models, nor to reverse-engineer the underlying models.
6. 4HSE reserves the right to modify, suspend, or disable the AI Features at any time, in whole or in part, without prior notice, including to ensure regulatory compliance, Service security, or model updates.
7. Except in cases of willful misconduct or gross negligence, 4HSE’s liability for any damage arising from the AI Features is subject to the same limits set out in Article 8 above.
8. The AI Features are activated solely upon the User’s voluntary and explicit action. A Client who does not wish to use the AI Features may simply refrain from invoking them; in such case, no Project data will be transmitted to the AI provider.
9. For the processing of personal data within the AI Features, please refer to the [Privacy Policy Integrations](/privacy-policy-integration).
## 11. SERVICE USAGE – CUSTOMER RESPONSIBILITY
1. The Client guarantees:
* compliance with this Agreement by their users;
* the accuracy, quality, and legality of the Data provided and the manner in which such Data is made available to 4HSE, whether through the platform or in interactions with 4HSE staff. In particular, the Client assumes full responsibility for the accuracy and truthfulness of the data provided to 4HSE and ensures that all information supplied, such as texts, graphics, data, images, and sounds, is lawfully owned and does not violate any copyright, trademark, patent, or other third-party rights deriving from law, contract, or custom. The Client agrees to hold 4HSE harmless against any third-party claims for compensation related to the publication of such content.
2. The Client agrees:
* to notify 4HSE (sysadmin\[@]4hse.com) of any event that may compromise the security of information and data processed through the service. In particular, the Client must promptly report:
1. Loss, corruption, or compromise of information;
2. Unauthorized access to systems or data;
3. Incidents that may impact the confidentiality, integrity, or availability of the information managed via the service.\
The notification must include a detailed description of the event, the date and time of detection, and any immediate actions taken to mitigate its effects. 4HSE reserves the right to take further action to protect service security and data integrity in cooperation with the Client.
* to prevent unauthorized access/use of the Service and immediately notify 4HSE of any such unauthorized access/use (sysadmin\[@]4hse.com);
* to use 4HSE Services in accordance with 4HSE’s guidelines and, in any case, in compliance with applicable laws and regulations;
* to make 4HSE Services available only to users under their own responsibility;
* not to use 4HSE Services to store, process, or transmit unlawful and/or illegal material (software or any potentially dangerous, viral, or harmful content), or distribute material that violates third-party privacy/copyright or any content deemed inappropriate by 4HSE;
* not to use 4HSE Services to store, process, or transmit malicious code;
* not to interfere with or compromise the integrity or performance of the services or third-party data contained therein;
* not to gain unauthorized access to the Services or to connected systems or networks.
3. The Client is expressly prohibited from transferring the rights arising from this agreement to third parties, in whole or in part, without prior written consent from 4HSE, under penalty of ineffectiveness.
## 12. PRICING
1. The prices applied by 4HSE for its services are those in effect at the time of subscription. In case of renewal, including automatic renewal, the applicable price will be the one in effect at the time of renewal.
2. Prices and billing policies are subject to change at any time at 4HSE’s sole discretion.
3. All stated fees are exclusive of VAT and any other applicable taxes.
4. Failure to use purchased Services does not entitle the Client to any refund or price adjustment from 4HSE.
5. Travel expenses incurred by 4HSE for contract execution (e.g., airfare, parking, accommodation, tolls, and similar costs) are not included in the price and will be invoiced based on receipts provided. They may not exceed daily limits specified by the Client in the Offer.
## 13. 4HSE SUPPORT PRODUCTS AND SERVICE LEVELS
1. The types of technical support provided by 4HSE and the related response times are listed in Appendix A.
2. The Client’s use of the purchased service is guaranteed by 4HSE provided that communication with 4HSE, including issue resolution, is done via the 4HSE helpdesk (by opening a ticket), accessible from the 4HSE platform and/or the support site at support.4hse.com.
3. The Client acknowledges that purchased services may undergo bug fixing, software updates, minor feature updates, new apps, and new modules. If these do not require service downtime (even if downtime occurs unexpectedly), 4HSE is not required to notify the Client. However, for major upgrades or infrastructure/network work that requires temporary service interruptions, 4HSE will notify Clients at least 24 hours in advance via the 4HSE newsletter system.
4. For unscheduled maintenance and service outages, refer to the SLA, Help Desk, and Support table in Appendix A.
5. Technical support from 4HSE will be provided as specified in the table in Appendix A.
## 14. USE OF LOGOS, CASE HISTORIES, AND SCREENSHOTS
1. The Client authorizes 4HSE to include the CLIENT’s reference (logo, name, case history, and screenshots) in its work portfolio (brochures, technical documentation, websites).
2. 4HSE may also include subcontracted projects in its client portfolio. In this case, by signing this contract, the Client guarantees that they have obtained authorization from the original customer for publication of names and logos in 4HSE’s client portfolio (websites, brochures, commercial material…), and releases 4HSE from any related liability.
## 15. PRIVACY
Please refer to the relevant policy: [Privacy policy](/privacy-policy)
## 16. GOVERNING LAW AND DISPUTES
1. This Agreement is governed by and construed in accordance with Italian law.
2. Any dispute between the parties related to this agreement will first be referred to the mediation body at the Chamber of Commerce of Verona. If mediation fails, all disputes related to the application, execution, interpretation, and breach of this Agreement will be subject to Italian jurisdiction and the exclusive competence of the Court of Verona.
## Appendix A: Help Desk and Support
* **Ticket creation:** Logging of the incident, assignment of a ticket number to the client, and saving the request in the help desk system.
* **First Response – Phone Follow-Up:** First phone contact with the client to diagnose the reported issue, with follow-up via ticket (if the client does not answer, this will be noted in the ticket).
* **First Response – Ticket:** First contact with the client via ticket aimed at diagnosing the issue.
* **ETA:** Estimated Time of Arrival for issue resolution, communicated to the client (client will be updated if the ETA changes).
* **Fixed:** Final message informing the client that the issue has been resolved.
| Level | Ticket Creation | First Response | ETA |
| ----- | --------------- | -------------- | ----------- |
| Basic | Best effort | Best effort | Best effort |
*Notes*
* \[1] ETA will be met only if the client provides all elements necessary for proper diagnosis and accurate ETA estimation.
---
# Workplace safety software
> What workplace safety software is, what it is for and how it helps you manage occupational health and safety obligations: deadlines, risk assessment, training, PPE and health surveillance in a single platform. Discover 4HSE.
Workplace safety
**Workplace safety software** brings every occupational health and safety obligation into a single platform: risk assessment, deadlines, training, PPE and health surveillance. **4HSE** is the cloud solution that keeps your deadlines under control and your documentation always ready.
[Request a demo ](/demo-request/)[See the processes →](/processes/)
* Built for OSH compliance
Obligations, deadlines and documents organised around your occupational health and safety framework.
* Deadlines under control
Training, medical checks, PPE and maintenance tracked by a scheduler with automatic notifications.
* Everything in one place
Risk assessment, documents, records and prevention activities in a single cloud platform.
* Audit and inspection ready
Every action is logged with date, author and context: verifiable evidence at any time.
## Who it is for
Companies, professionals, public administration
In-house HSE manager
Manages safety for a single company, often across several sites. Needs a reliable scheduler and documentation always ready for audits and inspections, without relying on manual reminders or shared files. [Solution for companies →](/companies/)
External consultant or safety officer
Follows several clients at once. Needs a multi-company environment to keep projects separate and an aggregated view of deadlines, without having to open a different system for each client. [Solution for professionals →](/professionals/)
Public administration
Public bodies, schools and municipalities with specific HSE obligations and stricter traceability requirements. 4HSE is certified to ISO 27001 and ISO 9001. [Solution for public administration →](/public-administration/)
Key functions
## What workplace safety software does
Workplace safety management does not fit into a single area. Training, PPE, health surveillance, risk assessment: they are distinct processes, with different deadlines and people responsible, that must stay connected. In 4HSE they all live in the same environment.
* Scheduler and notifications
An automatic list of upcoming activities: training, medical checks, PPE, maintenance, with notifications and periodic summaries for the people in charge.
* Risk assessment
Tools to carry out the risk assessment, structure the risk assessment document and plan its periodic reviews.
* Training and certificates
Courses, sessions, participants, results and certificates. Deadline monitoring and planning of mandatory refresher training.
* PPE management
Assignment of personal protective equipment, delivery tracking, expiry dates and delivery certificates.
* Health surveillance
Health protocols, scheduling of medical examinations, results and fitness linked to each worker's profile.
* Documents and procedures
A document archive organised by project and site, with attachments to training, PPE, jobs and company procedures.
Why software
## When management is manual, errors add up
Spreadsheets and shared folders can quickly become difficult to manage. As the organisation grows, manual management rapidly shows its limits:
* **Missed deadlines**: an un-renewed course or a skipped medical check often surfaces only at inspection time.
* **Untraceable documents**: multiple versions, scattered files, no certainty about what is current.
* **Unprepared audits**: reconstructing who did what and when, after the fact, takes days of work.
* **Dependence on individuals**: when the know-how lives in a spreadsheet kept by one person, a single absence is enough to lose track.
Workplace safety software structures what would otherwise depend on a single person's memory.

Certified cloud
## Protected data, traceable activity
The infrastructure is certified to **ISO 27001** for information security and **ISO 9001** for process quality. The **full history of every activity** is always accessible: in the event of an audit, inspection or dispute you have **organised, immediately verifiable evidence**. Traceability and certifications are an asset of credibility towards clients, workers and supervisory bodies.

## Frequently asked questions
* * What is workplace safety software? +
It is an application, usually cloud-based, that centralises occupational health and safety obligations: risk assessment, training, PPE, health surveillance, documentation and deadlines. 4HSE brings everything into a single environment, with no paid add-on modules.
* Is workplace safety software mandatory? +
No. The law requires the obligations, not the tool used to manage them. Software significantly reduces the risk of missed deadlines and of documentation that cannot be found during an inspection.
* What is a risk assessment document? +
It is the document, mandatory for the employer, that identifies the risks present in the workplace and the prevention measures adopted. It must be updated whenever there is a significant change. 4HSE includes a guided tool to draft and update the risk assessment, integrated with the scheduler and documentation.
* Who are the key workplace safety roles? +
The main ones are the employer, the prevention and protection officer, the occupational physician and the workers' safety representative. Managers, supervisors and emergency responders also play a part. 4HSE lets you assign distinct access and responsibilities to each role, while keeping every action traceable.
* What does a company risk if it is not compliant? +
Violations can lead to administrative and criminal penalties for the employer and the responsible roles, up to imprisonment in the most serious cases, as well as civil liability in the event of an accident. Traceable management helps demonstrate that obligations have been met.
* Is the data secure? +
The infrastructure is certified to ISO 27001 for information security and ISO 9001 for process quality. Data is never shared with third parties.

Start now
## Request a demo
Discover how 4HSE works with a guided demo or an informative call with one of our consultants.
[Book now](/demo-request/)
---
# Connect 4HSE to hundreds of other apps with Zapier
> Integrazioni alla Privacy Policy per il servizio 4hse.
[Zapier](https://zapier.com/apps/4HSE/integrations) lets you connect 4HSE to 2,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn’t be possible.
Each Zap has one app as the **Trigger**, where your information comes from and which causes one or more **Actions** in other apps, where your data gets sent automatically.
## Getting Started with Zapier
Sign up for a free [Zapier](https://zapier.com/apps/4HSE/integrations) account, from there you can jump right in. To help you hit the ground running, here are some popular pre-made Zaps.
## How do I connect 4HSE to Zapier?
Log in to your [Zapier account](https://zapier.com/sign-up) or create a new account. Navigate to “My Apps” from the top menu bar. Now click on “Connect a new account…” and search for “4HSE” Use your credentials to connect your 4HSE account to Zapier. Once that’s done you can start creating an automation! Use a pre-made Zap or create your own with the Zap Editor. Creating a Zap requires no coding knowledge and you’ll be walked step-by-step through the setup. Need inspiration? See everything that’s possible with [4HSE and Zapier](https://zapier.com/apps/4HSE/integrations).
If you have any additional questions, you can open a ticket with Zapier Support from
## Popular use cases
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